PDL CertifiedArrowhead Harley-Davidson®


Arrowhead Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Arrowhead Harley-Davidson® reviews.

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By Don R. on December 16, 2017

Glendale,AZ | Clothing Department'

Arrowhead Harley-Davidson®

Excellant staff working the clothing section

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By Mark W. on December 16, 2017

Phoenix,AZ | Service Department'

Arrowhead Harley-Davidson®

Nicely done, thanks

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By Tracy G. on December 16, 2017

Glendale,AZ | Parts and Accessories Department'

Arrowhead Harley-Davidson®

I was completely clueless trying to order a gift for my boyfriend. Collin was extremely helpful with the process and very patient with all my questions and phone calls - THANK YOU COLLIN!!

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By Anonymous on December 15, 2017

Litchfield Park,AZ | Clothing Department'

Arrowhead Harley-Davidson®

They are so helpful and just the sweetest. By far the best at any Harley I've been to.

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helmets

By Anonymous on December 14, 2017

Avondale,AZ | None Department'

Arrowhead Harley-Davidson®

I don't remember the lady's name...Cute blonde chick will do I guess. Went to buy wife a helmet and she tried to help with the process and quickly moved me out of the way, that kinda pissed me off but it turns out she knows way more than I do in this matter. She ordered two helmet sizes to make sure the warden had the right fit! At Ridenow we had a salesman trying his best to sell her a helmet that I knew was way to big. While this woman was concerned with proper fit above all else.

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5 5
Excellant staff working the clothing section
5 5
Nicely done, thanks
5 5
I was completely clueless trying to order a gift for my boyfriend. Collin was extremely helpful with the process and very patient with all my questions and phone calls - THANK YOU COLLIN!!
5 5
They are so helpful and just the sweetest. By far the best at any Harley I've been to.
helmets
5 5
I don't remember the lady's name...Cute blonde chick will do I guess. Went to buy wife a helmet and she tried to help with the process and quickly moved me out of the way, that kinda pissed me off but it turns out she knows way more than I do in this matter. She ordered two helmet sizes to make sure the warden had the right fit! At Ridenow we had a salesman trying his best to sell her a helmet that I knew was way to big. While this woman was concerned with proper fit above all else.
5 5
Very good customer service
5 5
All the ladies helped me out. They a superb job.
5 5
Sale was handled by K Browning and E Berry.
4 5
Didn't have the piece I needed, but was happy to order it.
5 5
A great salesmam named Ryan helped me, not Bill Ferro. I was in there buying a Xmas gift for my husband and not having a clue about Harley's, Ryan was professional, courteous and above all patient wuth me. He is the epitome of customer service and an asset to your team.
5 5
John Valatine in finance took great care of me for my extended warranty thank you again John
Nick in service
5 5
No matter what my issue may be, Nick is always willing to give me help. He even directed me to the correct person if it isnt him or the service department. And always has a great attitude.
2018 Fat Boy
5 5
Chad and Adad were both great. Really good experience.
10K tune up
5 5
Nick was the service management for my 10K service. He went above and beyond to ensure I went home a happy camper. He did that. Nick has excellent customer service skills. Please ensure he gets aknowledged
Friendly and helpful
5 5
I was in to buy a shirt and use the points I accrued. I was approached right away, and my questions were answered immediately.
Vest
5 5
Michelle was great outstanding
crash repair
5 5
I had my bike delivered to Arrowhead after I was in a near miss accident. I was told by Shannon, that my bike would not be done until late Dec/early Jan. On November 30, Shannon called and told me it was completed. What a smile that put on my face. The work was superb, and as picky as I am, I could not find one thing to complain about! I live very close to another HD dealer, but I choose Arrowhead to do my work and will continue!
5 5
You got me in as a drop in, offered up additional service needed and even accommodated that! Will always go to you guys for my service needs!
Great Service
5 5
Colin was very knowledgeable and helpful..!
5 5
He was very helpful in getting the service done on time
A breath of fresh air
5 5
They always go above and beyond when I bring my bike in for service and I'm always treated with respect.
5 5
He was a great help he answered all my questions he got me what I needed and everything went right on the blade was supposed to keep up the good work guys
Tow and repair
4 5
Came out and picked up the bike and repaired the problem and was ready for pick up the same day. Nick and Brian in service took great care of me. Dont remember talking to Alex.
New Harley slim purchase
5 5
I enjoyed buying my bike through manager chad and salesman moe. I think chad a honorable person, arrowhead Harley is represented will buy this person. Moe made selecting bike and test riding it memorable. I dont know my he goes by angry moe, he actually a happy person! Both men treated my wife as part of the process, I like that. Lastly, when you have an experience like that it makes for good memorys with me an my wife Laurie. I also enjoy riding my Harley slim.
5 5
Probably one of the best dealerships in town they really care about their customers and I love doing business with them