PDL CertifiedArrowhead Harley-Davidson®


Arrowhead Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Arrowhead Harley-Davidson® reviews.

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By CHIP M. on June 26, 2017

Sun City,AZ | Parts and Accessories Department'

Arrowhead Harley-Davidson®

Good service.

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Battery Purchase

By GARY D. on June 26, 2017

Sun City West,AZ | Parts and Accessories Department'

Arrowhead Harley-Davidson®

I came in looking for aa new battery for my Triglide Ultra,got a new battery, instructions on the best way to change it out, and disposal of the old one. That's way more than I would have gotten from my dealer in Denver. Thanks

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By MIKE M. on June 26, 2017

El Paso,TX | Clothing Department'

Arrowhead Harley-Davidson®

Excellent customer service, friendly staff, great location, and of coarse awesome products.

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Purchased 2 T-shirts

By Anonymous on June 26, 2017

Peoria,AZ | Clothing Department'

Arrowhead Harley-Davidson®

I purchased 2 really cute T-shirts after trying about 5 of them on in the fitting room. There was no pressure to purchase anything, but they have a really great selection to choose from and a wide variety of sizes. They had a sale going on so I got a very good price as well!

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By Ryan P. on June 20, 2017

surprise,AZ | None Department'

Arrowhead Harley-Davidson®

Had an excellent experience here at Arrowhead like always. Staff was very helpful the sh I w room is always clean and neat with a great selection of inventory. I have sent alot of business here and will continue to recommend this dealer over the rest. Thanks guy's for everything.

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5 5
Good service.
Battery Purchase
5 5
I came in looking for aa new battery for my Triglide Ultra,got a new battery, instructions on the best way to change it out, and disposal of the old one. That's way more than I would have gotten from my dealer in Denver. Thanks
5 5
Excellent customer service, friendly staff, great location, and of coarse awesome products.
Purchased 2 T-shirts
5 5
I purchased 2 really cute T-shirts after trying about 5 of them on in the fitting room. There was no pressure to purchase anything, but they have a really great selection to choose from and a wide variety of sizes. They had a sale going on so I got a very good price as well!
5 5
Had an excellent experience here at Arrowhead like always. Staff was very helpful the sh I w room is always clean and neat with a great selection of inventory. I have sent alot of business here and will continue to recommend this dealer over the rest. Thanks guy's for everything.
service work and repair
5 5
my dealings was with nick
Great service
5 5
I had a shifter rod break while riding I was able to get into service they got me in right away and took care of problem
excellent
5 5
n/a
5 5
I keep returning to buy my motor clothes at Arrowhead because they continue to carry my full figure sizes in almost everything. And I did buy my bike there and they have also put it back to gether for me.
Grabbed a quick gift
4 5
The staff was great. Friendly. Checked with us 2-3 times to see if we needed help. Carried purchase to check out counter. Offered gift wrap. Very considerate. We were in and out pretty quickly which was great because we were grabbing a quick gift. I wish there was more of a clothing selection. Options for different styles seemed limited. Didn't see the large number of different t-shirts most Harley stores have.
5 5
I am always treated as if I were part of the family. I LOVE going to Arrowhead Harley!
New Harley-Davidson
5 5
My salesman Matt did an excellent job during the purchase of my new Harley-Davidson motorcycle. Everyone I've talked to at Arrowhead Harley-Davidson has been friendly and helpful. Thanks.
5 5
The entire staff at Arrowhead HD are always top notch!
5 5
Sometimes with my appearance I don't get taken seriously. Not only do the gentlemen in the service department help me out but I was approached and treated respectfully by multiple team members.
new tires
5 5
nice work
tire install and balance
1 5
Cant believe you wanted $225 to mount and balance a tire! Just because I didnt buy the tire from you. Be the last time I buy something from your store.
Loud pipes
5 5
I had to replace my original pipes because they weren't louad! I received excellent service. Thank you, my bike sounds like a Harley Davidson!
Rob (also a sales manager)
5 5
Rob went out of his way to make me feel my business was truly wanted. He managed to include my must-have bars in my loan and took great care of me even on his day off. Put would be worth a phone call to commend such an employee on your behalf. Brandon is a talkative and energetic young man with impeccable people skills. Larry, from finance, made the painful part of signing for such an expensive machine actually enjoyable. Great customer service through and through. Will certainly recommend Arrowhead to others.
customer service
5 5
I have complained for sometime about a very bad noise coming from the engine [street glide]. But each time, I brought it in the noise wasn't there. This time I brought it in for its 10,000 miles service. Your new service clerk Cory, was great, and told me not to worry. The next day, I was called and told everything was fine. that nothing was found wrong. When I got there and started it up, the engine noise was there. Cory got Hank, and without any talk confirmed there was a very-very bad problem. I was so impressed with the professionalism, by both Cory and especially from Hank. Hank played no blame game......He went through that engine and found everything that was wrong. Hank made me feel ....like the old saying, I was in very good hands [ha-ha]. I have always considered Arrowhead Harley-Davidson the best I've ever found. Hank and Cory are part of the reason why. Thank-you Again Hank.....................Bill
5 5
in filling out this survey regarding your dealership, the reason I selected the parts dept isn't because of Bill Ferro, if I had to deal with him I would travel to another city to buy Harley parts. Its because of Jerry and George. These two guys keep me coming back
5 5
Jerry helped me and was very knowledgeable and helpful as usual.
Service & tire
5 5
The employee who help me in service is Zach, not Alex. The service that Zach provides is awesome. I trust and value his guidance.
1000 mile check up
5 5
all went as planed
5 5
Jeremy was my Service Tech on my last visit and has been so on previous visits, he has always been impressionable and professional . Jeremy always makes sure that my service is done in a timely manner . A big thank you to Jeremy for remembering my name and taking and taking care of my bike.
Loves her job
5 5
Kathy Sapp is very energetic and is very friendly, makes shopping at arrowhead Harley worth the time!