PDL CertifiedHeritage Harley-Davidson®


Heritage Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Heritage Harley-Davidson® reviews.

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Great Job

By Joe L. on September 18, 2017

Oswego,IL | None Department'

Heritage Harley-Davidson®

Went in for service and ended buying a bunch of clothes.. Thanks girls...lol

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Parts dept

By Kelly P. on September 18, 2017

naperville,IL | Parts and Accessories Department'

Heritage Harley-Davidson®

Very helpful and informative.

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Oil Chang service and some technical discussions.

By James Q. on September 17, 2017

Glen Ellyn,IL | Service Department'

Heritage Harley-Davidson®

He took the to answer all of my questions, he seemed genuinely interested in helping me out.

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2017 street glide

By Ken R. on September 14, 2017

Hinckley,IL | None Department'

Heritage Harley-Davidson®

Terry was very helpful with all the questions i had. He was a straight shooter when it came down to working out the price of the bike. There was no haggling he gave me the best deal straight out the gate . It made everything so stressfree. I walked away feeling like I got a great deal. I didnt not feel that it was the companys mission to squeeze every last nickel out of the 2017 street glide special. I would do bussiness again with Heritage HD again.

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By Thomas B. on September 11, 2017

Elk grove village ,IL | Service Department'

Heritage Harley-Davidson®

Unfortunately I can't click more of you . However I been a customer since 2002 .everytime I walk in the doors I'm greeted by sales, motorclothes,service, parts . Everyone one if you make me feel like family !! Thank you.

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Great Job
5 5
Went in for service and ended buying a bunch of clothes.. Thanks girls...lol
Parts dept
5 5
Very helpful and informative.
Oil Chang service and some technical discussions.
5 5
He took the to answer all of my questions, he seemed genuinely interested in helping me out.
2017 street glide
5 5
Terry was very helpful with all the questions i had. He was a straight shooter when it came down to working out the price of the bike. There was no haggling he gave me the best deal straight out the gate . It made everything so stressfree. I walked away feeling like I got a great deal. I didnt not feel that it was the companys mission to squeeze every last nickel out of the 2017 street glide special. I would do bussiness again with Heritage HD again.
5 5
Unfortunately I can't click more of you . However I been a customer since 2002 .everytime I walk in the doors I'm greeted by sales, motorclothes,service, parts . Everyone one if you make me feel like family !! Thank you.
5 5
5 5
Extremely helpful
5 5
Service was great both we're very helpful
5 5
Staff is very knowledgeable about the bikes and helped me decide what bike was best for my riding and not just try and sell me the most expensive bike they had. Didn't push me to something I didn't want. Would recommend this dealer to anyone even if out of state. One of the nicest dealers I have been too.
5 5
they are all great to deal with, helpful and most importantly know their products!!
Stacy was AWESOME
5 5
Stacy has amazing customer service skills. She helped the womam in front of me with a lengthy transaction and I never felt forgotten/ignored and she never rushed through her current transaction. She was super helpful to me and her recommendations were perfect. Thank you Stacy!
Passenger comfort seat
5 5
Your agent was very helpful and courteous. I was rather surprised by the price but felt my wife's comfort was worth it.
5 5
I was able to get my bike in for service and the process was quick and professional.
Sale of 2017 Deluxe
5 5
Excellent work by Terry and everybody else that I met in the purchase of my first H.D.Couldn't be happier.
HD Museum was AWESOME!
5 5
I was there on Sunday mid day and everyone was so awesome to deal with. From the Museum to the store, to the restaurant, Everyone gave the perfect service to myself as well as my mother that was with me to look at all the bikes she use to ride when she was younger! Thank you for letting share that experience with my mother! It was a day I will always remember, Thank you!!!
5 5
Answered every single question I had. Very knowledgeable.
5 5
I had shopped a number of dealers for not just good service, but great service. Heritage was really a great fit for me. Even though I am minutes away from the other guy (chit own), fairness and cooperation is why I chose Heritage. I will tell anyone to make them their first choice. See Terry & Joe. You will not be disappointed.
Parts request
5 5
I had called for an obsolete part which I was told by my local dealer,Mad Boar, that you guys had it. I called and talked to Chris Hansen. He was able to put his hands on it and ship it to me So. Texas. I received it today,8/23, and started putting my '81 FLTC back together. I am very pleased with your service. Thank you; Ray Carter
Outstanding
5 5
Great service, great attitude!
NEW BIKE
5 5
PURCHASED MY FIRST HARLEY FROM HERITAGE, BRIAN AND JOE WERE GREAT TO DEAL WITH AND MADE THE WHOLE PROCESS AN ENJOYABLE EXPERIENCE. I WOULDN'T THINK OF SHOPPING ANYWHERE ELSE. MY LOCAL DEALER WANTED TO OVERCHARGE ME ON THE BIKE, WAS PUSHY ABOUT ACCESSORIES, AND I HAD TO ASK SOMEONE FOR HELP AFTER WANDERING AROUND THE STORE FOR ALMOST 25 MINUTES. I LIVE OVER AN HOUR FROM LISLE AND IT IS WELL WORTH THE DRIVE. BEST GROUP OF PEOPLE I HAVE DEALT WITH AT A DEALERSHIP. THANKS AGAIN BRIAN AND JOE, YOU GUYS ROCK!!
Awesome Dealership
5 5
Amazing & Knowledgeable Staff all around.
It was fine...
4 5
... but the online system to scheduled my appointment had it as Saturday, when it was indeed Sunday. Terry did not know this. Not a big deal, bust just thought someone should take a look into that bug.
5 5
Staff are always friendly and knowledgeable.
Motor clothes
5 5
Great quality
5 5
THESE GUYS ROCK AT THERE POSITIONS