PDL CertifiedHeritage Harley-Davidson®


Heritage Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Heritage Harley-Davidson® reviews.

Submit Review


Gear

By Michael M. on June 26, 2017

Chicago,IL | MotorClothes Department'

Heritage Harley-Davidson®

The girls always go above and beyond... if item is not in size on rack or discontinued, they'll always offer to order it in/alternative piece to get what you're looking for. Thanks

Read More Submit Review

By Dee C. on June 26, 2017

Tinley Park,IL | MotorClothes Department'

Heritage Harley-Davidson®

.

Read More Submit Review

By Michelle I. on June 24, 2017

DOWNERS GROVE,IL | Pre-Owned Sales Department'

Heritage Harley-Davidson®

We Love Big Joe. This is the second bike we have purchased. He is an awesome salesman

Read More Submit Review

Parts n accessories

By Jose C. on June 23, 2017

Chicago,IL | Parts and Accessories Department'

Heritage Harley-Davidson®

Very good service knowledgeable staff

Read More Submit Review

By Glen C. on June 21, 2017

Aurora,IL | None Department'

Heritage Harley-Davidson®

I rented a bike through Heritage, the service was outstanding, as was the bike. Thank you!!

Read More Submit Review

Gear
5 5
The girls always go above and beyond... if item is not in size on rack or discontinued, they'll always offer to order it in/alternative piece to get what you're looking for. Thanks
5 5
.
5 5
We Love Big Joe. This is the second bike we have purchased. He is an awesome salesman
Parts n accessories
4 5
Very good service knowledgeable staff
5 5
I rented a bike through Heritage, the service was outstanding, as was the bike. Thank you!!
5 5
The associate was very friendly and helped me pick out some clothes for a father's day gift!
It's A Great Experience!
5 5
First time Harley Owner. Semi-spontaneous purchase. Jim was great getting me matched to my first Harley. Terry was very accommodating when Jim was not available. Nancy is just sweet and considerate. Chris is polite and knowledgeable. Steve is perceptive and efficient. Every person, employee, customer, and Harley family owner made me feel welcomed, supported, and comfortable. Beyond expectations. Thanks, everyone at Heritage Harley!
5 5
Looking at used bike they got back to me in a very short time
Great service
5 5
Everyone at Heritage is great. I have yet to have a bad experience there. I have been to several dealerships over the years and Heritage is by far the best all around.
Welcome Aboard
5 5
New to the HD family - haven't riden in 30+ years. Terry Grimes has an excellent personality to represent Heritage and took a personal interest to insure that I met every Department head. Purchase process/paperwork went extremely well and Very anxious to pick up my new Trike next week!!
Better to do business with
5 5
I live blocks from the Harley dealer near me. I went to high school with some of the employees. . . decades ago and I choose to go to Heritage near where I work because I'm treated like they need me, not like I need them.
Awesome Team
5 5
Great dealership to do business with Eddie helped me out and kept in contact with me during the process and he got me on my first Harley
Great Experience
5 5
Came in to schedule service on my recently deceased father's bike, Zeek was very helpful in helping me figure out what I needed to have done and set up a quick date to have the bike picked up from my house. He didn't try to upsell me on any service and I left knowing that the bike would be in good hands.
5 5
Both Mitch and Steve were great to work with. They went above and beyond my expectations to give me a great deal on the purchase of a new Ultra Classic. This was my fourth HD motorcycle that I have purchased over the years, but this was the first time I purchased a bike from Heritage HD, and is was by far the best experience working with a dealership. I only wish I had purchased my previous bikes from them.
friendly
5 5
after buying my new 2014 from Joe. Terry along with Joe always greet me and we get in a good conversation. They make me feel like family and that is why I always tell others to go to Heritage.
5 5
A+ service!
Sr. Sales Rep(s)
5 5
Stacy & Chris has been the best in getting me what I need.
Purchase of a new bike
5 5
Everybody that I dealt with during the process of trading in my old bike and purchasing my new bike was helpful, honest, and professional. I never had an uncomfortable feeling, and was made aware of everything that was taking place during the entire process!
5 5
Heritage Harley is a great place. Everyone there is a pleasure to work with. They do the best they can to provide you service and meet your needs.
5 5
They do great work and go above and beyond to make sure the customer is satisfied. Always easy to work with...just a little hard to look at
service on my 2011 Softail
5 5
Rob and the rest of the staff are always very courteous and professional. They take pride in their work and seem to go out of their way to keep the customer happy.
4 5
What can I say, the people here are very nice and helpful Thanks to all the great people here
Trying to get starting point/basis
5 5
Eddie was a great help in trying to start process of comparing wants and needs of trying and maybe buying a bike. He was/is someone I could ride with.
Service
5 5
Took care of my bike and got it done quick. Great work
Excellent customer Service
5 5
Thanks for your help selling my bike. It was an easy process and I will recommend Heritage HD to anyone that is looking to get a bike.