PDL CertifiedEhlerding's River City Harley-Davidson


Ehlerding's River City Harley-Davidson is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Ehlerding's River City Harley-Davidson reviews.

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By Keith R. on September 22, 2017

Hartford City,IN | Pre-Owned Sales Department'

Ehlerding's River City Harley-Davidson

Took a little while for anyone to ask us if we were interested in anything. We already knew which one we wanted and just told Bob to get the paperwork ready.

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Chris and Tim

By Steve G. on September 21, 2017

Fort Wayne,IN | None Department'

Ehlerding's River City Harley-Davidson

Tim was very pleasant and helpful as I brought in my HD for 1000 mile initial service. Chris was also great with me and other customers I saw him interact with. Since they were great I decided to buy a rack and sissy bar during my visit. I will be back and consider River City my preferred dealership.

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Great Time

By Robert B. on September 18, 2017

Defiance,OH | New Sales Department'

Ehlerding's River City Harley-Davidson

I was very impressed with the salesman and the amount of time it took them to get me approved.

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By Thad C. on September 15, 2017

Laotto,IN | None Department'

Ehlerding's River City Harley-Davidson

She is every helpfully with everything

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By Roderick M. on September 14, 2017

Decatur,IN | Parts and Accessories Department'

Ehlerding's River City Harley-Davidson

Chris went above and beyond on this one. I called to talk with him about rear shock absorbers on my Ultra Classic. He hooked me up with the newest Harley was selling. I felt confident when I purchased them they would be everything I was hoping for. Let's just say I wasn't disappointed. It sure is nice having a friend with so much knowledge on the products he sells. Thanks! Brother...

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4 5
Took a little while for anyone to ask us if we were interested in anything. We already knew which one we wanted and just told Bob to get the paperwork ready.
Chris and Tim
5 5
Tim was very pleasant and helpful as I brought in my HD for 1000 mile initial service. Chris was also great with me and other customers I saw him interact with. Since they were great I decided to buy a rack and sissy bar during my visit. I will be back and consider River City my preferred dealership.
Great Time
5 5
I was very impressed with the salesman and the amount of time it took them to get me approved.
5 5
She is every helpfully with everything
5 5
Chris went above and beyond on this one. I called to talk with him about rear shock absorbers on my Ultra Classic. He hooked me up with the newest Harley was selling. I felt confident when I purchased them they would be everything I was hoping for. Let's just say I wasn't disappointed. It sure is nice having a friend with so much knowledge on the products he sells. Thanks! Brother...
Battery
5 5
I Was there Sat. And got a battery and Chris was very helpful as he all ways is.
Ordering a coat
5 5
Laurie came out on the floor & helped my wife out. She is a bigger girl & has a hard time finding things off the rack at any Harley store. Laurie ordered my wife's new coat & was extremely helpful
I think Kris is the Parts guy great job
5 5
I originally went to your local competitor and after several visits the comfort level just did'not happen . I sought out River City talk to AL about what i was looking for in the future. Al took his time walked me through the location showed me a number of bikes. And as I explained I was not quite ready he was clear take your time. I returned several months later and Al once again, took me under his wing no pressure. And every time I have return you feel like Family. This is my kind of Place to do business
5 5
They were more than helpful through the whole buying experiance. I would refer all my friends to come up there.
5 5
Fantastic service
Awesome Job
5 5
It's more like being welcomed to a family than it is buying a motorcycle. You guys are great! Thanks again for working with us on the Street 500!!!!
5 5
Always very helpful and knowledgable.
Excellent experience
5 5
Everyone there I talked to or introduced to on the walk around made for a great experience! I'm sure I didn't check all employees I talked to but everyone was great. Including a great experience at the riding academy
trim ring
5 5
Jess went above and beyond, has helped me in the past always a pleasure to work with! Thank you! Mike Closson
2017 street glide oil line recall
5 5
Awesome service , Tim was able to check out the recall immediately and explained what he was looking for and assured me that my bike was ok Thanks again Tim!
5 5
Was a pleasure talking with Al..and was impressed with his knowledge of the bike I was looking at...he was not pushy at all..He made the whole deal smooth with no hassels..was easy to talk too and joke around with..felt very comfortable with him ..
5 5
Love the customer interaction. Very well informed. I will keep coming back.
5 5
What a great bunch to work with. I will definitely recommend your dealership to anyone looking to purchase a bike.
5 5
great guys and very helpfull
5 5
your team member made me feel at ease when I asked questions. this made me want to buy the kit that i bought. and I installed them the same day. thank you
5 5
Over the top made me feel appreciated, I will be back
5 5
Service was excellent and bike was clean.
Customer Service
5 5
Al Ehlinger was great to work with. Friendly and efficient. He was very organized and made it easy for us to complete our purchase. Al made the paperwork stress and hassle free.
5 5
Highly recommend
Service
5 5
Inner primary cover damage