PDL CertifiedHarley-Davidson® of Indianapolis


Harley-Davidson® of Indianapolis is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Harley-Davidson® of Indianapolis reviews.

Submit Review


By Mike H. on September 22, 2017

Indianapolis,IN | New Sales Department'

Harley-Davidson® of Indianapolis

The sales team was helpful without being pushy.

Read More Submit Review

Always Great Service!

By Kathy C. on September 20, 2017

Indianapolis,IN | Clothing Department'

Harley-Davidson® of Indianapolis

I always receive excellent help in the motorclothes department!

Read More Submit Review

By Charles M. on September 19, 2017

Lapel,IN | Service Department'

Harley-Davidson® of Indianapolis

Very good service. Was in and out with new brakes and a tire.

Read More Submit Review

tire

By john m. on September 18, 2017

indianapolis,IN | Service Department'

Harley-Davidson® of Indianapolis

was on a vacation headed to east Tennessee had a blown tire with a lot of wiring problems and when I got there they got me right in replaced the tire and had to rewire the hole rear end lights and cruise they did an great job would recommend them to any body thanks again to the whole service department

Read More Submit Review

Service Experience

By Joseph C. on September 16, 2017

Indianapolis,IN | Service Department'

Harley-Davidson® of Indianapolis

I had to bring my Dyna to Harley-Davidson of Indianapolis for my 1,000 service. Everyone was very professional and kind that I came into to contact with. The service took only slightly longer than expected, so they offered me a discount on my service bill, which was above what I expected. It's always a great experience, and I always enjoy catching up with Cathy Neel, my fit specialist. She asks about my family and how things are going. It's always a nice experience. Joe Murphy and his team do a great job in every aspect of the store.

Read More Submit Review

4 5
The sales team was helpful without being pushy.
Always Great Service!
5 5
I always receive excellent help in the motorclothes department!
5 5
Very good service. Was in and out with new brakes and a tire.
tire
5 5
was on a vacation headed to east Tennessee had a blown tire with a lot of wiring problems and when I got there they got me right in replaced the tire and had to rewire the hole rear end lights and cruise they did an great job would recommend them to any body thanks again to the whole service department
Service Experience
5 5
I had to bring my Dyna to Harley-Davidson of Indianapolis for my 1,000 service. Everyone was very professional and kind that I came into to contact with. The service took only slightly longer than expected, so they offered me a discount on my service bill, which was above what I expected. It's always a great experience, and I always enjoy catching up with Cathy Neel, my fit specialist. She asks about my family and how things are going. It's always a nice experience. Joe Murphy and his team do a great job in every aspect of the store.
Review
5 5
Staff was patient, knowledgeable, and accommodating.
First Trip
5 5
The Customer service here is Great. Cathy Neel did an awesome job. She made me feel like I was at home with family. Great personality, knows Harley inside and out. Answered all my questions and more. Everyone was great!!
5 5
All are very personable, informative and knowledgeable. I might add that Josh in apparels is another asset to this dealership. Great group and glad to make this our home store.
5 5
Very friendly and helpful. I was there to pick up my HOG T-shirts. She got them for me in less than 30 seconds.
New 2017 Street Glide
5 5
Having never been on a motorcycle before my Motorcycle Safety Course, I found Cale to be informative and patient with the questions only a novice would ask.
Everything
5 5
Cale was very helpful and patient with us while picking out our new Iron 883. We love the bike so far, but without cale's guidance we may have had a different experience. Thanks for providing a great service to us
5 5
Always a good experience
5 5
Cale was focused on selling the bike but wasn't pushy. Also very knowledgeable about the Road King I bought. I was also surprised at how little time it took to get the deal done because I brought my bike to trade in. Thanks again, Cale.
On the road in Indy
5 5
I was traveling through Indy on a Thursday afternoon before labor day and the engine light went on for my 2014 CVO Limited. Stop in Harley Davidson of Indy to have check. Found water pump to be bad. No water pump in stock. No parts could be ordered until the next day. Pump was ordered on Friday morning and shipped by next day service through UPS. UPS did not do a good job delivering on Saturday morning so the Service guys had to go get the pump at UPS's location. Instead of being out the door by noon Saturday, it turned out to be 4PM no thanks to UPS. The service team did what they could and I finally got back on the road two days later. Thank you to the HD - Indy service department for doing what they could to get me back on the road.
New Ultra Limited
5 5
It took me fours days/visits to make a buying decision, however, Cale was awesome. He was very patient, knowlegable about the product, and eventually allowed me to make an informed decision on the right fit. Look forward to working with him in the future!
Review
5 5
Cale has very helpful. Very knowledgeable about the motorcycle. Explained the functions of all the controls on the 2017 Street Glide Special that I purchased. And has made contact with me a day after the sale to make sure everything is ok.
Broke Down with Blown rear tire
5 5
Blew a tire in I-865. HOG Roadside Assistance was poor (they had no idea where I was even though I gave them the interstate and mile marker...wow!) but this dealership excelled! Picked me up within a 1/2 hour and from start to finish only took about 2 hrs. Friendly and highly recommended dealership! The driver and Ryan are the BEST...Ryan always kept me updated! Fun dealership too. Thanks much!!
Awesome staff
5 5
Cathy was helpful and kept in contact during the whole purchasing process. She was courteous and kind and has a passion for the name Harley Davidson. In fact I think she was more excited to get me my first Harley than I was!! I will be a forever customer!! Thank you to all the staff, your hard work and kindness shows.
LED Lighting
5 5
Gave honest opinion of all products and gave his personal recommendation.
Love my Tri Glide
5 5
Thank you Cathy for all the great info on my new Tri Glide. You were awsome!! Jeff thanks for all you helpo and hard work!! You guys are great!!
5 5
Was looking for some front pegs and a salesperson was very helpful.
Chaps
5 5
Chelsi was very helpful and helped my wife find the chaps that fit her best.
Shirts
5 5
I love the style Lauren is bringing into the clothing department! Thanks for picking things that I really love and want to wear!!!
Josh did a great job!
5 5
Josh did a great job in assisting me with my purchase of 2 helmets... one for me and one for my wife.
Best service ever
5 5
Did a great job handling me. Got me where I wanted To be and am very impressed will back back very soon.