PDL CertifiedHarley-Davidson® of Indianapolis


Harley-Davidson® of Indianapolis is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Harley-Davidson® of Indianapolis reviews.

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Parts and service

By Mark M. on November 20, 2017

Westfield,IN | None Department'

Harley-Davidson® of Indianapolis

Nate very helpful in ordering parts. Ryan took care of a scratch on a saddle bag while having my bike serviced.

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By James L. on November 18, 2017

Mccordsville,IN | None Department'

Harley-Davidson® of Indianapolis

Everyone was very helpful

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35K Service and Engine work

By Johnny/tammy S. on November 15, 2017

New Palestine,IN | Service Department'

Harley-Davidson® of Indianapolis

I took my 2013 Road Glide in for the 35K service. Mike Ibbetson contacted me and notified me that my bike had fluid leaking around the clutch cable, Rocker Box Covers, and the Primary Side. The great news is that this addition work was covered under the Extended Service Plan (ESP). The work was completed within the day and it only cost me the $50.00 deductible. I couldn't be happier with HD of Indy. Roll on...

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What a trade up

By Allan A. on November 15, 2017

Westfield,IN | None Department'

Harley-Davidson® of Indianapolis

Cale was fast at responding to an internet inquiry that i made on a used bike. We were able to set a time to view my bike as a trade in. Such a smooth process. The store and the rest of the employees seemed more excited than I was when I was leaving with my new bike.

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Awesome Gal

By Jon M. on November 12, 2017

Carmel,IN | None Department'

Harley-Davidson® of Indianapolis

Chelsea always notices and greets me as I enter HD Indy. She has helped my wife (Donna) and me select numerous items that enhance our riding experience. Her cheerful personality and pride in the product shows. She helps makes HD Indy a great dealership. I hope you value her contributions to your organization as much as we do. Thanks Chelsea!

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Parts and service
5 5
Nate very helpful in ordering parts. Ryan took care of a scratch on a saddle bag while having my bike serviced.
5 5
Everyone was very helpful
35K Service and Engine work
5 5
I took my 2013 Road Glide in for the 35K service. Mike Ibbetson contacted me and notified me that my bike had fluid leaking around the clutch cable, Rocker Box Covers, and the Primary Side. The great news is that this addition work was covered under the Extended Service Plan (ESP). The work was completed within the day and it only cost me the $50.00 deductible. I couldn't be happier with HD of Indy. Roll on...
What a trade up
5 5
Cale was fast at responding to an internet inquiry that i made on a used bike. We were able to set a time to view my bike as a trade in. Such a smooth process. The store and the rest of the employees seemed more excited than I was when I was leaving with my new bike.
Awesome Gal
5 5
Chelsea always notices and greets me as I enter HD Indy. She has helped my wife (Donna) and me select numerous items that enhance our riding experience. Her cheerful personality and pride in the product shows. She helps makes HD Indy a great dealership. I hope you value her contributions to your organization as much as we do. Thanks Chelsea!
Kudos HD Indy
5 5
Well, kudos to Cathy Neel, THE Motorcycle Specialist at HD INDY! Cathy helped me trade in my Road King and purchase my dream bike, a beautiful two-tone red Limited. From start to finish, Cathy was patient and very informative as I asked many questions. She was an excellent guide as we went through the process. I got a great bike and feel like I made a friend! Gotta shout-out Jeff, JT, and especially Chelsea. The entire staff is awesome. Ya'll Make HD Indy feel like home! Went by the new digs today....cant wait...going to be quite the destination ! Best- Jon
Everyone is so helpful!
5 5
Lauren was quick to help and answered all our questions!
Good folks
5 5
I have shopped every Harley store in Indianapolis area. I generally enjoy the experience but, a couple days ago I needed a battery tender. I stopped in and they made a simple transaction fun. Some times a little joke can go a long way.
5 5
Been to a lot of HD stores this one is the best
Consistently Good Service
5 5
I have used HD of Indy for service for many years. Their work has always been good and they get it done on time. I have full confidence in them.
5 5
Everyone that I worked with was awesome. Hope to keep doing business there. Couldnt have ask for anything else. They were all very friendly, very informative and very knowledgable about their departments. No one pushed or pressured me in any way to sell me something that I didnt want. A great group of people!
5 5
Great customer service!!!
Horn Parts
5 5
As always, Nate gave me the personal touch. Got my parts on order and said hed call when they came in
Awesome help
5 5
Thank you for the great experience at Harley Indianapolis. Everyone was very helpful and explained and answered all of my questions. Also went above and beyond to help me find a specific clothing item for my husband.
Great salesman
5 5
I bought not one but two bikes with Ted. He down to earth and always friendly.
5 5
Friendly, work very hard to get me the information I was looking for as well as bike I wanted at a fair price.
Excellent
5 5
All of H-D of Indy's staff are professional friendly and extremely knowledgeable. I've purchased 3 bikes and have been treated more than fairly everytime! I will not go elsewhere for any of my Harley Davidson needs. The service dept. is quick and responsive as well and a great group of guys.
5 5
Cale was awesome. He helped us out a lot and got everything done for us very quickly.
Super attention to the customer
5 5
Justin in sales had some great ideas and was very helpful. Plus the guys in parts was willing to go the extra mile to help us. These guys are great.
Noteworthy
5 5
Hi David, as always the staff at HDO is courteous, respectful, and knowledgeable about the business at hand .Its always a pleasure to come in and say hello . Sorry I missed you on Saturday, maybe next time Friend, your brother in Christ. Ron Flynn
5 5
Cale did a great job selling me my first Harley. Everybody was extremely nice and very helpful.
New HD
5 5
I worked will Cale through the process of trading in my HD for a new HD. Cale went over the new bike front to back showing me things about the bike. Its apparent that Cale keeps himself up to date on what hes selling. We got through the trade in process in half the time I thought it would take and most importantly, no pressure to buy from anyone. Great place.
New Bike
5 5
My first visit to any HD dealership resulted in my first purchase of a HD motorcycle. The deal I got, the customer service and friendly staff that I had the pleasure to meet are top-notched. Look forward to seeing them often just to say HI and to purchase other items. Can't wait for their new store to open. If you're like me and didn't like Harley Davidson's in the past, you need to reconsider and go check these guys out. You won't be disappointed.
parts....
5 5
Danny ALWAYs helpful, patient, polite, knowledgeable
5 5
Overall a wonderful experience. All team members were very friendly.