PDL CertifiedHarley-Davidson® of Indianapolis


Harley-Davidson® of Indianapolis is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Harley-Davidson® of Indianapolis reviews.

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By Julie Y. on February 18, 2018

Indianapolis,IN | New Sales Department'

Harley-Davidson® of Indianapolis

My husband and I bought our first bike. Cathy Neel was very helpful and very friendly . She is an awesome person. I would recommend any one who wants a bike to go and see Cathy.

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By Anonymous on February 16, 2018

Fishers,IN | New Sales Department'

Harley-Davidson® of Indianapolis

Today I brought in a find of mine who has special needs. Cale was extremely professional and compassionate when interacting with my friend. He treated my friend just like any other person. Cale never looked to me to see what he should do, he just knew. I know my friend's experience was truly special and I am thankful for kind-hearted people. Cale you were part of making someone's day today. Thank you.

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Sales & Service

By Michael P. on February 3, 2018

Indianapolis,IN | None Department'

Harley-Davidson® of Indianapolis

I've purchased 2 HD's in the past 4 years; '12 Heritage Softail and a '16 Road Glide Special. Not only are the Sales Staff very professional, the Financial guy and Parts people are awesome! Quick and courteous to help and answer questions or to offer suggestions. The Clothing Sales gals are very nice and do not squabble when you ask for your discount, if one be due. The Service Dept folks get you in and out as promised, or call you if anything were to impede what they told you. As a Dealership, the Dellen's are top hat - Donna & Dave are the BEST people to know. I will continue to give them my business always. As Hosts to the HOG#1 Chapter, this establishment can't be beat!

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2018 Street Glide Special

By Mike L. on February 1, 2018

Fishers,IN | New Sales Department'

Harley-Davidson® of Indianapolis

I have bought five bikes over the years from Harley Davidson of Indianapolis. They are patient, knowledgeable and treat their customers right. Cathy Neel was very friendly and helpful. They have a very large selection of new and used bikes and the new facility has a great location and an incredible set up.

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By Anonymous on January 31, 2018

Fishers,IN | None Department'

Harley-Davidson® of Indianapolis

Very happy with our experience at your shop, keep up the great work!

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5 5
My husband and I bought our first bike. Cathy Neel was very helpful and very friendly . She is an awesome person. I would recommend any one who wants a bike to go and see Cathy.
5 5
Today I brought in a find of mine who has special needs. Cale was extremely professional and compassionate when interacting with my friend. He treated my friend just like any other person. Cale never looked to me to see what he should do, he just knew. I know my friend's experience was truly special and I am thankful for kind-hearted people. Cale you were part of making someone's day today. Thank you.
Sales & Service
5 5
I've purchased 2 HD's in the past 4 years; '12 Heritage Softail and a '16 Road Glide Special. Not only are the Sales Staff very professional, the Financial guy and Parts people are awesome! Quick and courteous to help and answer questions or to offer suggestions. The Clothing Sales gals are very nice and do not squabble when you ask for your discount, if one be due. The Service Dept folks get you in and out as promised, or call you if anything were to impede what they told you. As a Dealership, the Dellen's are top hat - Donna & Dave are the BEST people to know. I will continue to give them my business always. As Hosts to the HOG#1 Chapter, this establishment can't be beat!
2018 Street Glide Special
5 5
I have bought five bikes over the years from Harley Davidson of Indianapolis. They are patient, knowledgeable and treat their customers right. Cathy Neel was very friendly and helpful. They have a very large selection of new and used bikes and the new facility has a great location and an incredible set up.
5 5
Very happy with our experience at your shop, keep up the great work!
5 5
Awesome Service
5 5
A special Thanks to Lauren for assisting me with several purchases over the Holiday season. She always had a smile on her face and was very helpful. She even placed a special order for me and called when the inventory was delivered to the store.
5 5
Worked hard to get the deal done!
2014 Road King
5 5
No pressure what so ever. Straight up no bull. Also Jeff was very up beat and helpful. He knew I had made a situation for myself by buying a new Yamaha last year and was very positive when having a conversation about getting me back into a Harley. My mistake did not cost me as much as I thought it was going to, Thanks guys!
5 5
Cathy helped me with the purchase of my new Harley Davidson, and has continued to help me with all aspects of learning some of the newer technology that came with my new bike.
5 5
Lauren was extremely helpful during the clearance moving sale. From taking clothing to the dressing room to checkout. Lauren made our shopping experience very smooth and enjoyable.
Bikes/Clothes
5 5
Even though I haven't purchased a bike from the shop (yet), Cale and Cathy are always friendly and willing to help with questions, or just chat in general. Cale always remembers my name (and even where I work) and Cathy is always willing to share stories and suggestions on the types of bikes she and her husband ride and why. When the right time comes, I will most certainly be buying my first Harley Davidson from this shop!
Sales
5 5
Like most people, I dread buying a new vehicle, but not at HD of Indy. Cathy was awesome to work with, she made the process from start to finish extremely easy. Cathy is the most professional & friendly sales person I have ever worked with. Every time I have a question, Cathy always takes the time to help & she always makes time for us whenever we go to HD. If anyone is looking to buy a new or used Harley, ask for Cathy, you will have a great buying experience.
Awesome Saleswomen/Experience
5 5
Cathy kept me informed every time a bike came in that fit what I was looking for and finally the perfect one came! ;-) She was very helpful and knowledgeable. I would recommend her to anyone who is looking to purchase a Harley.
5 5
awesome
5 5
1
5 5
Lauren is the best!
5 5
Great to work with !!!!!
5 5
From the test ride to the final paperwork and even the bell ring photo op I was treated with respect. I appreciate the straight forward honesty no BS approach. Hands down the best experience Ive had at a dealership, thank you to everyone involved.
Knows the Inventory and the personal likes of the customer
5 5
LAUREN is always so helpful and ready to assist in finding whatever it is we are looking for. Efficient and savvy with cost options. A pleasure to see in the store!
Not sure emplyee
5 5
He said he was a temp worker helped me make a earring purchase and I bought a top on sale.
5 5
Everyone was so awesome
2018 115th Anniversary Softail Heritage Classic
5 5
Very friendly staff and a no pressure sale. Awesome experience
clothing selections for my wife
5 5
She was the most awesome person ever..she was super helpful and not pushy.. there for i bought more items..she pointed out different options and asked questions to get to know what I was looking for...will always come back because of her!
And Cathy Neal
5 5
Chelsey & Cathy made an amazing effort to help my fiance make my Christmas very special. These ladies are one of the main reasons I continue to be faithful to Indy Harley. Always great customer service and treatment. Thank you to all and Merry Christmas to what I consider part of the family at 96th street.