PDL CertifiedHarley-Davidson® of Indianapolis


Harley-Davidson® of Indianapolis is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Harley-Davidson® of Indianapolis reviews.

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By Michael W. on September 2, 2018

Lebanon,IN | Service Department'

Harley-Davidson® of Indianapolis

Took my bike in for a wreck estimate 2 week's ago. Still waiting for my estimate. Does it usually take this long?? Felt like I should have left the dealership with an estimate I could have taken to my insurance adjuster instead of having to wait for it to be e-mailed to me.

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By Stephen P. on August 31, 2018

Noblesville,IN | Pre-Owned Sales Department'

Harley-Davidson® of Indianapolis

Felt insulted by the offer of the sales manager. He wanted list, I offered $950 of of list plus $200 in store credit. He countered with list price with $200 in store credit. I realize this is your livelihood but I doubt you would go out of business come off the list by $950. Will not be doing business with your shop..will/have go elsewhere.

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By Gregory B. on August 31, 2018

Indianapolis,IN | General Department'

Harley-Davidson® of Indianapolis

No customer service, the place was not busy maybe 3 customers , I walked around the store for 15 minutes, and never was treated, not even a hello, not a friendly person there, the only conversation u got is when I went to use the rest room, and a guy asked was I the one on the red road glide and would I like to upgrade. Will probably take my services to south side, when yall was at your old building yall had better customer service

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By Kim H. on August 30, 2018

Indianapolis,IN | General Department'

Harley-Davidson® of Indianapolis

I have found everyone I've been in contact with at Harley Davidson of Indianapolis, no matter if it's been sales, parts, clothing, or service to be top notch. Cathy, who I bought the bike from especially, she always makes a point to come up and say hello, asks how I'm doing, etc... Everyone else has also been helpful and friendly.

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By Craig K. on August 30, 2018

Zionsville,IN | General Department'

Harley-Davidson® of Indianapolis

Cathy is a great salesperson. She wants to get you on a bike, but the RIGHT bike. Service department does not make you feel like an idiot if you don't know how something works. Parts department is helpful finding the right item, and salesladies on the floor are polite.

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By Jeff M. on August 30, 2018

Greenfield ,IN | General Department'

Harley-Davidson® of Indianapolis

Nice

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By charles b. on August 30, 2018

Indinapolis,IN | New Sales Department'

Harley-Davidson® of Indianapolis

She was very knowlagable and not over bearing i felt comfortable talking with her before I bought my bike.

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By Greg M. on August 30, 2018

Westfield ,IN | General Department'

Harley-Davidson® of Indianapolis

H-D of Indy is great, always welcomed when we walk in, everyone is very helpful with whatever we need, parts for the bike or clothing. The service dept answered all my question . The new building and location are awesome

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By Angela S. on August 30, 2018

Greenfield,IN | Clothing Department'

Harley-Davidson® of Indianapolis

On my recent visit to the store I was greeted and helped by Marzetta. In looking around I didn't really find anything that caught my eye as it was in the season and not a lot of fall stuff in yet however she asked if she could show me a shirt that she thought would go perfect with my tan and eye color, I tried the shirt on that she recommended and I loved it and took it home that day! I love the shirt iand am thankful that she suggested it! I love the new store and customer service is fabulous !!!! Highly recommend everyone check it out!!!!

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By Kyle B. on August 29, 2018

Indianapolis,IN | Parts and Accessories Department'

Harley-Davidson® of Indianapolis

I was told my clutch cable for my street glide would be 33.?? But when got there they charged me 53?? The next day I call and had to leave the part dept a message they have not returned my call

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