PDL CertifiedPete's Cycle Co. - Baltimore, MD


Pete's Cycle Co. - Baltimore, MD is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Pete's Cycle Co. - Baltimore, MD reviews.

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By Donald B. on January 12, 2018

Mechanicsville,MD | None Department'

Pete's Cycle Co. - Baltimore, MD

Guys were awesome. Got my paper work done extremely fast, and delivered my unit for pick up on time! Great customer service!

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By Grant S. on January 12, 2018

Baltimore,MD | New Sales Department'

Pete's Cycle Co. - Baltimore, MD

it was very good

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By Robert L. on January 5, 2018

Baltimore,MD | Service Department'

Pete's Cycle Co. - Baltimore, MD

Very satisfied

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By Mark S. on January 4, 2018

Baltimore,MD | Service Department'

Pete's Cycle Co. - Baltimore, MD

Shawn was extremely thorough in explaining the service performed.

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By Robertaann N. on January 3, 2018

Phoenix,MD | New Sales Department'

Pete's Cycle Co. - Baltimore, MD

Sean was delightful to work with in all aspects. He was helpful, made suggestions, addressed my concerns and made the purchase and delivery in time for Christmas. Brought my grandsons in for a review of the Honda Dirt bike and he explained everything to them We also purchased a helmut and goggles in another department and again great service and helpful suggestions. Thanks to your wonderful employees.

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5 5
Guys were awesome. Got my paper work done extremely fast, and delivered my unit for pick up on time! Great customer service!
5 5
it was very good
5 5
Very satisfied
5 5
Shawn was extremely thorough in explaining the service performed.
5 5
Sean was delightful to work with in all aspects. He was helpful, made suggestions, addressed my concerns and made the purchase and delivery in time for Christmas. Brought my grandsons in for a review of the Honda Dirt bike and he explained everything to them We also purchased a helmut and goggles in another department and again great service and helpful suggestions. Thanks to your wonderful employees.
Son' dirt bike gear
5 5
Elton in the gear section was very helpful in choosing the right gear for my son. Since my son tried on a lot of different gear we were there for awhile, but Elton was very patient and help us with every piece. Helmet, goggles, gloves, jersey, pants, and boots. Great experience.
5 5
Very knowledgeable, reasonable, just flat out enjoyed working with both staff members. I sincerely appreciate working with Petes Cycless and staff great prices great staff, thank you!
5 5
Great service. First time in shop.
5 5
Colin was outstanding in his job facilitating the sale over the phone and remotely. Great Experience.
Horrible service
1 5
I had horrible service with my time at this dealer. I will not be going back to this dealer again. Do they even know what customer service is/means? Apparently not.
Apparel Sales
5 5
Very helpful and professional.
5 5
Sean and Gunnar made my Ducati experience smooth and painless. Thanks for everything.
in a bind
5 5
I was behind on a repair job and was late picking up a part I needed at the last minute,I called 15 til nclosing time and they waited for me,that says alot
Always a great experience at Petes Cycle!
5 5
Great customer service with a friendly interaction means more to me than anything!
Justin Kidd
5 5
Justin did a great job!!
5 5
Glad Gary got to retire he was knowledgeable, well informed, and a great person to talk with. Sorry to see him go though. Alan has been very thorough in handling my inquiries since Gary's retirement. P.S. the Triumph unveiling was great
Versus X + Great Deal, Great Service = Excellent Experience
5 5
Kawasaki Versus 300 X. 100 miles so far, less than a week since pick up. I'm a first timer and Pete's was awesome. They were patient and kind. I'm a bit tough to please and like to know about everything. They were always available and had the answers I needed. After researching I hoped they would match best price but there was no need. They beat the competition by $100s without me asking. I look forward to my ever-growing relationship with Pete's and motorcycles.
purchase
5 5
It's been since 2011 when I made my purchase, so I can not remember who assisted me. I do know that he was very helpful and patient with me as a first time buyer. Even down to the finance department, they took great care of me. I would return to this office.
Knowledgeable
5 5
He seems to know what he is talking about. When he doesn't he doesn't make up answers.
best prices
5 5
Pete's always has product that is priced below the competition and not just one or two units but many various bikes that cover the entire motorcycle spectrum...
5 5
Always greeted with a smile and everyone has answers for my questions.
All around great place
5 5
Pete's is a great place with anything you need for riding! Awesome selection of machines and just about any part/accessory you could imagine.
5 5
no problems at all. very pleasant
Great experiences every time
5 5
As a female, I love that I dont get treated like I dont know anything! Every time I go in for parts the guys working are friendly, helpful, and I will continue shopping at Petes for that reason!
Exchange
5 5
I bought bar-end mirrors for my new Yamaha FZ 09 with the 10% accessory discount and a $10 loyalty coupon I earned when I purchased the bike. Unfortunately, the bar-ends and mirrors I bought were not compatible. When I returned them, I was able to reuse all my discounts applied to my returned purchase to buy the windscreen I wanted. No hassle, just good customer service.