PDL CertifiedMotorCity Harley-Davidson®


MotorCity Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for MotorCity Harley-Davidson® reviews.

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Winter storage

By Tom P. on January 15, 2018

Westland,MI | None Department'

MotorCity Harley-Davidson®

Pror to Dec'17, storage was $299, no discount for HOG members. Now we would get a $99 rebate if we store it with M/C now. Why not make the same deal available that you had laat year at $99 with no service work. Due to the increased cost, I found another motorcycle shop that would charge $20 a month each.$80 x2+ $!60. Much cheaper than $598 for both bikes.

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By Gary B. on December 22, 2017

Novi,MI | None Department'

MotorCity Harley-Davidson®

Great experience at MCHD. Buying some Christmas gifts. Very helpful sales girls.

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Pre owned sales To parts & Accessories

By Robert ( Bob ) R. on December 17, 2017

Maumee,OH | None Department'

MotorCity Harley-Davidson®

A Great bunch of Guys and Girls they did me right in my book. From Jeff to Wayne Strugnell & Chase Leo & Chris Melville & You can't for get Scotty Thank you All.

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Outstanding Salesman

By Brodrick J. on December 16, 2017

Brownstown ,MI | New Sales Department'

MotorCity Harley-Davidson®

I have been to Motorcity Harley Davision several times and jj is always such a wonderful man . I always see him greeting everyone that comes through the door . I am glad to have meet him at the Dealership. Motor city Harley will always be number 1. With staff like JJ . So if you get a chance stop by any Motor city Harley will make your Dreams come true . .There the best in the Business .

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Help

By JOHN H. on December 16, 2017

Farmington Hills,MI | Parts and Accessories Department'

MotorCity Harley-Davidson®

I'm disabled, cannot ride, & the staff still went way out of their way to help me out, was really cool & appreciated. Some places treat disabled as unimportant, not here, treated me as if just bought a new bike. Excellent service.

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Winter storage
3 5
Pror to Dec'17, storage was $299, no discount for HOG members. Now we would get a $99 rebate if we store it with M/C now. Why not make the same deal available that you had laat year at $99 with no service work. Due to the increased cost, I found another motorcycle shop that would charge $20 a month each.$80 x2+ $!60. Much cheaper than $598 for both bikes.
5 5
Great experience at MCHD. Buying some Christmas gifts. Very helpful sales girls.
Pre owned sales To parts & Accessories
5 5
A Great bunch of Guys and Girls they did me right in my book. From Jeff to Wayne Strugnell & Chase Leo & Chris Melville & You can't for get Scotty Thank you All.
Outstanding Salesman
5 5
I have been to Motorcity Harley Davision several times and jj is always such a wonderful man . I always see him greeting everyone that comes through the door . I am glad to have meet him at the Dealership. Motor city Harley will always be number 1. With staff like JJ . So if you get a chance stop by any Motor city Harley will make your Dreams come true . .There the best in the Business .
Help
5 5
I'm disabled, cannot ride, & the staff still went way out of their way to help me out, was really cool & appreciated. Some places treat disabled as unimportant, not here, treated me as if just bought a new bike. Excellent service.
Help
5 5
I'm disabled, cannot ride, & the staff still went way out of their way to help me out, was really cool & appreciated. Some places treat disabled as unimportant, not here, treated me as if just bought a new bike. Excellent service.
5 5
very helpful and considerate.
5 5
Experience was great I bought my son his first bike the salesman was great the e dealership is impressive
5 5
I felt that Justin had my best interest at heart.
5 5
every employee answers any and every question or deals with any issues professionally and with a smile. great dealership.....top to bottom
Jacket
5 5
Very helpful and knowledgeable.
5 5
Very knowledgeable about parts
Foot pegs and luggage bags
5 5
Just that the Dept knows their business they research and fit the right parts for your bike
Customer service
5 5
I needed birthday gift for spouse and waited till day before to buy: The sales lady helped me select. The next day I had to return. None of it fit. Another sales lady ensured that my husband got what he wanted and that it all fit well We were both happy with the service we obtained. My employment for 10 years was sales. I know good service when I see it. Your people are GOOD. Thanks
Paul, in service, name not on the list.
5 5
I had the help of Paul, he did a great job of getting my work done quickly and also found a couple of recalls, and is getting them processed. Great service !
5 5
My experience with Motor City Harley has been very positive so far. I send people to JJ because I know they will be taken care of. Excellent service!
GrrrrrrrrREAT!
5 5
Been coming to MCHD since 2000 and WE'll WILL BE BACK !!!! You Guys Rock!!!
endorsement class
5 5
Eddie and CJ were fantastic instructors. Also Tracy from Brighton was very helpful in answering questions before the class started!
Parts and Accessories Team
5 5
A couple weeks ago I had the occasion to pick up some odds and ends for a recently purchased 2006 35th Anniversary Dyna. As I browsed the accessories department, I was greeted by several associates but never made to feel uncomfortable. I happened to ask Amy a question about a belt adjusting tool in the display cabinet, and we struck up a conversation about some things I was interested in doing to the new bike, as well as plans for another bike I own. Amy was very resourceful, helpful, and above all, knowledgeable; and was able to offer some very insightful suggestions to get me where I wanted to be. I really appreciate the demeanor of Amy and the rest of the staff at Motor City, and will always consider them as a source for friendly advice and good customer service.
Parts and accessories
5 5
Always very helpful and friendly! One of my favorite places to shop for parts and accessories. Would like to see more aftermarket parts available to offer more options.
Used Sales
5 5
Bought a Used Ultra Classic,excellent experience.Your whole staff is to be commended. The best dealership experience I have ever had,auto or motorcycle.I am 58 years old and have bought vehicles from several dealerships.Bought from Motor city and I have a large dealership right in my back yard. Martin D. Mullins,Taylor Michigan
Warranty Work
5 5
Motor City Harley-Davidson has the best service department. The warranty work that was fixed on my motorcycle was excellent. Thanks Justin and all the service technicians who did the work on my motorcycle.
5 5
Fast good service
Parts Department
5 5
The guys and gals in the parts department are always friendly, knowledgeable and helpful.
Review for some I have delat with
5 5
I'd like .to take a minute and Thank you for the customer service rendered during my recent visits to Motor city HD. I feel the sense of warmth each time I come visit. Thank you for setting the standard for customer service. Keep up the good work.