PDL CertifiedMotorCity Harley-Davidson®


MotorCity Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for MotorCity Harley-Davidson® reviews.

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By Harold N. on September 13, 2017

Detroit,MI | Parts and Accessories Department'

MotorCity Harley-Davidson®

Amy & Chris all way point me in the right direction. Know what is best or will find out for me

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Collision repair

By Anonymous on September 9, 2017

Farmington Hills,MI | Service Department'

MotorCity Harley-Davidson®

I had Motorcity do collision repair on my 2012 Dyna Superglide, when I picked up the bike - it looked brand new! Great job Motorcity service dept. Kyle, Justin thank you so much for all your help.

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Service Department

By T B. on August 30, 2017

Lansing,MI | Service Department'

MotorCity Harley-Davidson®

I had stopped into the dealership to buy some items. However upon leaving I noticed I had a nut come loose and fall off my exhaust head pipe. I asked the two guys in service if they had a nut and a wrench to fix it with as they were closing for the day. I was told by them both to GO TO WALMART and buy the parts to fix it. Yes I do own a Harley and yes it is under warranty and its a 2016. I would NEVER recommend this dealership to anyone and have told several people at events about this poor service.

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04 Road King repair

By TROY K. on August 16, 2017

Clarkston,MI | Service Department'

MotorCity Harley-Davidson®

Justin and his guys did a 1st class job on my bike. I was always kept in the loop as to how my bike was coming along and felt that my bike was in the hands of the best Harley has to offer. I would highly recommend Motor City's services. 1st class operation!!!

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GREAT SUPPORT

By Robert M C. on August 15, 2017

Farmington Hills,MI | None Department'

MotorCity Harley-Davidson®

JJ is always pleasant and helpful, as well as socially available, before, during, and after the sale. Amy is very nice and patient providing good advice with her extended knowledge; helpful in sorting out the bits, pieces, and accessories of HD. Appreciate them both.

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support
5 5
Amy & Chris all way point me in the right direction. Know what is best or will find out for me
Collision repair
5 5
I had Motorcity do collision repair on my 2012 Dyna Superglide, when I picked up the bike - it looked brand new! Great job Motorcity service dept. Kyle, Justin thank you so much for all your help.
Service Department
1 5
I had stopped into the dealership to buy some items. However upon leaving I noticed I had a nut come loose and fall off my exhaust head pipe. I asked the two guys in service if they had a nut and a wrench to fix it with as they were closing for the day. I was told by them both to GO TO WALMART and buy the parts to fix it. Yes I do own a Harley and yes it is under warranty and its a 2016. I would NEVER recommend this dealership to anyone and have told several people at events about this poor service.
04 Road King repair
5 5
Justin and his guys did a 1st class job on my bike. I was always kept in the loop as to how my bike was coming along and felt that my bike was in the hands of the best Harley has to offer. I would highly recommend Motor City's services. 1st class operation!!!
GREAT SUPPORT
5 5
JJ is always pleasant and helpful, as well as socially available, before, during, and after the sale. Amy is very nice and patient providing good advice with her extended knowledge; helpful in sorting out the bits, pieces, and accessories of HD. Appreciate them both.
5 5
Good man, knows his work well, great with people, kind understanding. Only one thing he needs to do , he has to remember to follow through with his call backs and voice mail. Other then that I would be right proud to come back and buy another bike from him. Good man to have at motor city..
5 5
This is my fourth Harley from the fourth dealer. I was very happy with the staff at Motor City Harley Davidson. Sales, parts and service have been great. I look forward to a long and pleasant relationship with Motor City.
5 5
Always Great !!!
Scotty in Parts
5 5
Scotty has been an excellent source of help when accesorizing my new 2017 Road Glide. I can always count on his expertise when considering changes. He goes over and above (like offering to drop me off back at home after dropping bike off for service!) to make sure my dealership experience is positive.
ALL GOOD
5 5
GOOD PEOPLE WHO KNOW WHATS WHAT
Acquired my bike from Chicago
5 5
Do you know another dealer that would go to Chicago and trade bikes so that I could get a new CVO in the color I wanted? I don't either... but Motor City DID! Thanks to JJ and the dealership, I am the proud owner of the best Streetglide CVO in town! Thanks to everyone
5 5
Quick and helpful service
5 5
Was very informative with our package deal we got and service plan.
4 5
I have always had a good experience with anyone in the store
5 5
Very knowledgeable about products and services. Took the time to explain the benefits of service and products as well as disadvantages of same. I appreciate the soft skills and the soft sales approach.
Maintenance parts
5 5
I needed to complete a pre season maintenance on my 2013 Fatbob, I modified the engine quite a bit. The parts tech made sure I had correct plugs and o-rings to do a full tune-up. I served in the US Air Force for 20 years and He made sure I got a discount and everything to drain oil properly
5 5
I like the new motor city Harley Davidson build every time I go have good time.
Always very helpful
5 5
All of your ladies are very helpful and friendly your clothes manager took us on a tour of your building because we had never been there before, super nice lady and your store was awesome is one of our new favorite places thanks ,your staff is excellent and I also appreciate what you do for the veterans,as I am one great job ,great place to hang out and also shop
Ancient history
5 5
Purchased a new 1985 FXRS SE the store was in Allen Park . Would never be fearful to do it all over again . Tradition of excellent sales ,service, fine accessories carries on these days as well always a pleasure , can't wait to see the new facility.
4 5
GREAT SERVICE
5 5
All was great when I would visit the dealer .i have not been to the new location.
Idiotic demand from salesperson
1 5
Traded in my 2002 V Rod for a new Heritage Classic. V Rod had about 21,000 miles on it. I felt that I should have gotten a little more for my trade, but let it go. 2 weeks after closing the deal and bringing the Heritage home, I came home from work and discovered a voice mail from the salesman that said that there was no record of my ever having a 20,000 mile service done to the bike, and that I needed to bring a check to the dealership for about $540 (give or take) to cover the cost of the service. Sorry, ain't making this shit up, and I haven't been back to this dealership since (almost 9 years). Bought my new V Rod Muscle from Wolverine.
Idiotic demand from salesperson
1 5
Traded in my 2002 V Rod for a new Heritage Classic. V Rod had about 21,000 miles on it. I felt that I should have gotten a little more for my trade, but let it go. 2 weeks after closing the deal and bringing the Heritage home, I came home from work and discovered a voice mail from the salesman that said that there was no record of my ever having a 20,000 mile service done to the bike, and that I needed to bring a check to the dealership for about $540 (give or take) to cover the cost of the service. Sorry, ain't making this shit up, and I haven't been back to this dealership since (almost 9 years). Bought my new V Rod Muscle from Wolverine.
5 5
I always have a good time when I visit ur store, everyone is friendly n hopeful, so keep up the good work
Clothing & Misc.
5 5
I wish I could remember the girls name that assisted me, she was so helpful and patient and offered me alternatives, when what I was looking for wasn't available. I will definitely visit this dealer for any future business!