PDL CertifiedZips 45th Parallel Harley-Davidson®


Zips 45th Parallel Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Zips 45th Parallel Harley-Davidson® reviews.

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Knowledge Shared

By Duane F. on September 17, 2017

Mackinaw City,MI | Service Department'

Zips 45th Parallel Harley-Davidson®

Dave and Brian I'm sure do not remember me, but during my 1000 mile new 'trike' service, they both impressed me with the way they quietly passed along their knowledge and opinions of the Harley motorcycles that they service. No pressure to sell products or service, but all my questions were answered in a low key 'friend to friend' kind of way, I like that.

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Service with a smile

By Kerrie W. on September 14, 2017

East Jordan,MI | None Department'

Zips 45th Parallel Harley-Davidson®

I always get great service on my bike.

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Tracey Rocks!

By Dave K. on September 13, 2017

Traverse City,MI | None Department'

Zips 45th Parallel Harley-Davidson®

Tracey Kid is one of the people at the dealership that make it fun to visit. She is upbeat, high energy and fun to be around. She is smart and knowledgeable about the bikes as well as the financing and processes involved with buying one. I do not stop by the dealership without stopping in to say Hi to her.

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He let me sit on it and that was that!

By Susan P. on September 12, 2017

Goetzville,MI | New Sales Department'

Zips 45th Parallel Harley-Davidson®

My husband got a used Harley, so we went down to get a pair of chaps. Told John about a crash I had and he suggested a trike. Just happened to have one in the back that hadn't even been on the floor yet. We went back, I sat on it. Sold

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By Brian B. on September 12, 2017

Williamsburg,MI | None Department'

Zips 45th Parallel Harley-Davidson®

We've had nothing but great experiences when my wife and I come into Zips. We bought a new 14 ultra limited 3 yrs ago and were extremely impressed with Elvis. Warranty work on this bike as well as service work on our previous Harley were always promptly and expertly handled by the service dept. And last, but not least, the ladies behind the counter are always courteous, friendly, and willing to offer suggestions and advice when we shop for apparel. While we don't make it to the store as often as we'd like, we always have an enjoyable experience and we can't seem to leave without buying something! Thanks again!

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Knowledge Shared
5 5
Dave and Brian I'm sure do not remember me, but during my 1000 mile new 'trike' service, they both impressed me with the way they quietly passed along their knowledge and opinions of the Harley motorcycles that they service. No pressure to sell products or service, but all my questions were answered in a low key 'friend to friend' kind of way, I like that.
Service with a smile
5 5
I always get great service on my bike.
Tracey Rocks!
5 5
Tracey Kid is one of the people at the dealership that make it fun to visit. She is upbeat, high energy and fun to be around. She is smart and knowledgeable about the bikes as well as the financing and processes involved with buying one. I do not stop by the dealership without stopping in to say Hi to her.
He let me sit on it and that was that!
5 5
My husband got a used Harley, so we went down to get a pair of chaps. Told John about a crash I had and he suggested a trike. Just happened to have one in the back that hadn't even been on the floor yet. We went back, I sat on it. Sold
5 5
We've had nothing but great experiences when my wife and I come into Zips. We bought a new 14 ultra limited 3 yrs ago and were extremely impressed with Elvis. Warranty work on this bike as well as service work on our previous Harley were always promptly and expertly handled by the service dept. And last, but not least, the ladies behind the counter are always courteous, friendly, and willing to offer suggestions and advice when we shop for apparel. While we don't make it to the store as often as we'd like, we always have an enjoyable experience and we can't seem to leave without buying something! Thanks again!
5 5
Quake is always helpful
2017 Electra Glide
5 5
Very good experience trading in and purchasing a new Harley Davidson motorcycle! John put in the time to make it happen in time for our upcoming vacation and we was able to vacation this year on a brand new bike!
buying part and supplies
5 5
Nice to have people that understand what I need to maintain my bike.
5 5
I honestly can't say enough good things about Tracey! She is more than just the woman who sold me my beautiful Harley, she is also my friend. She is caring, & funny, & intelligent. She truly invests her time into making & keeping customers happy. Tracey Kidd is an asset to Zip's.
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4 5
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Saved my behind.......stellar folks and stellar work
5 5
I can't thank Dave and folks at Zip's enough. 8/31/17, on vaca heading back from UP. Stater went out and limped in at 5:30pm. They close at 6. Stayed over to get me and crew back on road heading south. Wonderful experience, dealership, and people. Hope to see them again, but only to shop!
5 5
they knew what I wanted and knew where to find it on the shelf - prompt service.
5 5
Great experience, Chris is helpful and has knowledge! He went out of his way to help and give options on different products!
Quick trip to mackinaw city zips
5 5
I came in to mackinaw city store and was greeted by such a sweet hello welcome to our store smile and greeting!!! It was refreshing to hear someone actually caring that I stepped into store and I'm sorry I forgot the name of the super sweet young lady helping me at desk made my visit GREAT!!!! Super helpful as I found some really sweet clothing items!!! Thank you so much the fact that you cared that I was there really made me feel great!! I'll be back, OF COURSE! Patty Goldammer, Gaylord mi As a way of saying Thank You, I'd like to give you a FREE Zips 45th Parallel Harley-Davidson
Rental
5 5
My wife and I rented an Electra Glide from Zips for a day and absolutely loved it! Quake walked us through the paperwork, showed us the features of the bike, and off we went. The hardest part was having to return it the next day and go back to riding my older, smaller bike. If you really want to get a feel for a certain bike this is the best way to do it. It is yours for 24 hours to go wherever you want (unlimited miles).
Broken fairing vent
5 5
Despite juggling many phone calls, Dave took the time to fix one of my fairing vents that was stuck open.
Experience
5 5
I have nothing but complete great things to say about all of the people at zips. Thank you for everything. Doug Lehman
Rental
5 5
Quake did a great job, and the bike was a dream to ride. I am seriously thinking of buying it if you put it up for sale after the season is over. let me know thanks bart uguccioni
5 5
I came in to mackinaw city store and was greeted by such a sweet hello welcome to our store smile and greeting!!! It was refreshing to hear someone actually caring that I stepped into store and I'm sorry I forgot the name of the super sweet young lady helping me at desk made my visit GREAT!!!! Super helpful as I found some really clothing items!!! Thank you so much the fact that you cared that I was there really made me feel great!! I'll be back, OF COURSE! Patty Goldammer, Gaylord mi
5 5
since i bought my 2017 flhtk your staff has treated my wife and myself great. thanks whip
Warranty Work
5 5
Tracey was very helpful in setting up my extended warranty on my bike. She helped me facilitate a repair on it when I was out of the country with the bike, and then make sure it was covered under the warranty. Tracy Kidd is a great asset to Zip's HD!
5 5
A++ on customer service, very nice person.
Knowledgeable
4 5
All I bought that day was an oil filter
Harley Owners Group
5 5
As a member of the HOG Group Ive shopped harley stores all over the country and Im happy to say Zips gave Excellent service.
bought several harleys past 2 years
5 5
Tracy Kidd and John Fisher are excellent in their profession, very kind and they know their jobs very well, They are happy and enthusiastic very energetic and awesome people.Would recommend these two to the whole world. I just love them how they treat me and all the things they have done for me. They have changed my life. Honestly I got my first Harley in my name from then another and another and another. Love coming here you our treated with the upmost respect. Recommend Recommend Recommend these two to the world love them and I will be again and again. I am always treated as a valued customer everytime I come in and I will always return here.