PDL CertifiedMOMS Manchester


MOMS Manchester is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for MOMS Manchester reviews.

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New Rider

By Anonymous on August 18, 2017

Lee,NH | None Department'

MOMS Manchester

I had the best experience ,,,it was my first time visiting the dealership and it won't be my last ! I had called during the week and spoke to Jennifer to ask some questions . She was most helpful and sent me information via email about a bike I was interested in promptly . I put a deposit down to hold it until I could get there later in the week . Long story short I didn't go with my first bike option ,,Jennifer mentioned another bike to me and asked me if I had seen it ,,and suggested that I at least sit on it to try it out ... well that was it,,,,, my heart melted and I fell in love with this bike !! It was meant to be , Jennifer was awesome ! It's like she new this was the one for me . I'm one happy girl ! Thank you Jennifer and everyone else in the dealership ,very happy & friendly staff . I'll be sure to visit again .

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By Jon F. on August 14, 2017

Middlesex,VT | New Sales Department'

MOMS Manchester

As always the staff is friendly, courteous and fun to interact with. Keep up the great work.

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rear backrest/luggage rack

By William T. on August 12, 2017

Wells,ME | Service Department'

MOMS Manchester

while I feel it was a bit overpriced,it was done very well and the product is really nice.The bike looks great.The service dept got me in on time and did a great job getting it done in a timely manner. THANK YOU !

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Sale Department

By Ralph D. on August 11, 2017

Wilmington,MA | New Sales Department'

MOMS Manchester

I met Steve in January 2016, at the Salem, NH, Bike Show. Steve was busy working with other potential customers, so I listen and waited for Steve to finish. Steve's knowledge of all the bikes and models, his patience and just overall nice guy sold me to be an Indian Owner. I visited the showroom a few months later in Manchester, NH, and met Mike. Again, a knowledgeable and patient individual, worked with me to find and purchase the bike I wanted. He also accompanied me on my test ride to evaluate the Vintage, definitely my style and my bike. There is no one better than Victoria in Sales. She listens, works with you, remembers everything you say and keeps special lists or lay-a-ways for gifts for owners and riders. Cindy loves her work ethic and attitude. Special thanks to Anthony and the finance department for all your help. You and your staff made it happen.

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Sale

By Joshua M. on August 9, 2017

Manchester,NH | Finance Department'

MOMS Manchester

Very professional. Excellent attitude. Explained everything in depth.

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New Rider
5 5
I had the best experience ,,,it was my first time visiting the dealership and it won't be my last ! I had called during the week and spoke to Jennifer to ask some questions . She was most helpful and sent me information via email about a bike I was interested in promptly . I put a deposit down to hold it until I could get there later in the week . Long story short I didn't go with my first bike option ,,Jennifer mentioned another bike to me and asked me if I had seen it ,,and suggested that I at least sit on it to try it out ... well that was it,,,,, my heart melted and I fell in love with this bike !! It was meant to be , Jennifer was awesome ! It's like she new this was the one for me . I'm one happy girl ! Thank you Jennifer and everyone else in the dealership ,very happy & friendly staff . I'll be sure to visit again .
5 5
As always the staff is friendly, courteous and fun to interact with. Keep up the great work.
rear backrest/luggage rack
5 5
while I feel it was a bit overpriced,it was done very well and the product is really nice.The bike looks great.The service dept got me in on time and did a great job getting it done in a timely manner. THANK YOU !
Sale Department
5 5
I met Steve in January 2016, at the Salem, NH, Bike Show. Steve was busy working with other potential customers, so I listen and waited for Steve to finish. Steve's knowledge of all the bikes and models, his patience and just overall nice guy sold me to be an Indian Owner. I visited the showroom a few months later in Manchester, NH, and met Mike. Again, a knowledgeable and patient individual, worked with me to find and purchase the bike I wanted. He also accompanied me on my test ride to evaluate the Vintage, definitely my style and my bike. There is no one better than Victoria in Sales. She listens, works with you, remembers everything you say and keeps special lists or lay-a-ways for gifts for owners and riders. Cindy loves her work ethic and attitude. Special thanks to Anthony and the finance department for all your help. You and your staff made it happen.
Sale
5 5
Very professional. Excellent attitude. Explained everything in depth.
No pressure shopping
4 5
I walked around without being hounded and looked after which is good. On the other hand when I wanted to talk to someone, I sort of had to go looking. The folks there were all friendly though and I guess they just need to find a happy medium. :)
A++++
5 5
Paul Miller was a pleasure to work with as well as the rest of the team !!!
Customer Service
5 5
Excellent Customer Service
Another quick and excellent service appointment
5 5
Very quick and well done service visit.
5 5
Went in as a walk in State Inspection. Greeted right away and had great service. Quick and with a friendly staff.
New Bike Battery issue
5 5
Moms went to the extreme to correct a battery issue on new bike. Bike was beyond 30 day battery warranty but, due to circumstances they provided a pickup of bike and replaced the battery at no cost . Like any growing company they have some growing pains and few communication problems but they will go overboard to keep a customer satisfied. Would recommend them to everyone..
Pleasant New Sale
5 5
My experience buying a new Indian Scout was a real pleasure. MOM's showroom is amazing. My salesman, Stephen, thoroughly understood the Scout motorcycles and answered all my questions about accessories and features.
Made my 88 year old Grandfather's summer!
5 5
Lets be clear; if you are looking for awesome customer service, very pleasant, respectful, open and honest people to work with... GO TO MOM's! I bought my 88 year old Grandfather a bike because his old bike was basically stolen from him. Not sure how many rides he had left in him, and it was his last enjoyment in life. Jennifer worked with me and it sounds like the whole MOM's Team wanted to make this the best experience possible. They went far above and beyond in my book to get the bike 100%. I will definitely recommend anyone I know looking to purchase, to go see Jennifer! Thanks again to the whole MOM's Team! Two thumbs up.
2005 Harley Davidson
5 5
Best buying experience, Jennifer and Sam were Awesome !
Sales and service
5 5
I like what you have done with parts location on 1st floor and service in other building. Barry was helpful with showing me existing bikes that would interest me.
Friendly service and great experience
5 5
Tim in service did a great job & Spider had some great information on classic bikes. Thanks guys!
Uncommonly Amazing!
5 5
Bought a bike from here, unseen, and had it shipped across the country. Jennifer was constantly in contact with me, even if it was just to say hi sometimes. Over 100 emails back and forth. Received the bike and it was everything she said it was. My wife and I LOVE it!! Thank you for everything, Jennifer!!
Amazing!
5 5
Jennifer and her team worked so well together and made my buying experience unmatched compared to other dealers. They even shipped a bike from another store to the store that was closest to me. Highly recommend this dealer, no bs just straight forward on everything they do.
5 5
Staff was friendly and easy to work with . They also know the product line and accessories very well . I would recommend moms to anyone looking for a new or used bike.
5 5
After having to bring our bike back no fault of Moms Jen went out of her way to help us and we ended up getting a much nicer bike very happy
June 2017
5 5
I recently purchased a new bike through Big Mike. He was very personable and excellent to work with. MOMs has a very friendly atmosphere, unlike the majority of bike shops in the northern MA/Southern NH area. Mike introduced me to the service dept. and made sure I met people from the different depts. in case I need future help.. After the purchase Ryan stayed late and helped load the bike in my truck. Very comfortable feeling for a dealership. Will recommend to anyone.
Pleasent and Knowlegeable
5 5
I recently bought my first Yamaha, a new 2017 FZ10. Jennifer was a joy to work with. Right from the start I could see that she knew her stuff. She always answered her emails promptly and was always in a good mood. It was easy to feel connected and that she wanted me to be very happy with my purchase. I've been riding for 41 years and haven't bought new since 1987, only several used bikes since then. I'd recommend MOM's to anyone and Jennifer as well. I look forward to my first service and many years of enjoyment from my new FZ10.
purchase of a 2017 Springfield Indian
5 5
Jennifer Wheeler is a premier sales person. She has sold me most of my motorcycles, and I will never go anywhere else but to her. Everyone but I dealt with, for the sale of this motorcycle gave me a stellar customer service at moms New Hampshire!! Everyone from parts, service and accessories
Wouldn't shop anywhere else!!
5 5
I recently purchased my first bike from MOM's, after shopping around a bit I decided I wanted an Indian. I then proceeded to shop online an found The bike I wanted so I contacted MOM's. Jen contacted me back very quickly with a few questions, then I waited a cpl hrs to hear back (my credit is'nt great) she called back with great news got me a reasonable deal an the bike I wanted. Everyone I had the pleasure of dealing with, was very pleasant an professional an informative.Great experience.
5 5
MatT is always helpful and goes out of his way to assist me. Definitely a customer orientated person. Very personal and easy to talk to. Always welcomes you when he sees you arrive. Makes us come back because of his personality. Always great.