PDL CertifiedTeam Latus Motors Harley-Davidson of Gladstone


Team Latus Motors Harley-Davidson of Gladstone is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Team Latus Motors Harley-Davidson of Gladstone reviews.

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By Paul L. on July 24, 2018

Hood River,OR | New Sales Department'

Team Latus Motors Harley-Davidson of Gladstone

Its been a while but going to Latus is always a pleasure. Sales personnel are always friendly and knowledgeable. Dont hesitate to stop in and check out the bikes!

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By Clair S. on July 23, 2018

Eugene,OR | Service Department'

Team Latus Motors Harley-Davidson of Gladstone

I was initially quoted $360.00 to replace rear tire, then Karl called around 2:30, letting me know that the tire wasn't the issue, it was the rim sealing, although he said they would need to replace the tire (existing tire had 1600 original miles) at no time was Informed of the additional cost for repairs, I was told the bike would be completed around 4:00. I'm waiting in showroom when I get a call from Shad telling me the additional time would result in the repairs to be $570.00. I asked him why I wasn't told of that prior by Karl when he told me the bike would be ready at 4? Shad said Karl had tried to reach me but I didn't answer, that's not true since I was wanting to get back to Eugene. When I asked to discuss w/service manager John, he said that the saddle bags on the bike were a poor design (Harley Davidson bags) and they had to take them off/put them on twice since the first time the rim leaked and they had to redo/scotch brite the rim for a seal. I feel I was over charged due to the service team padding additional shop time and taking advantage of my situation. John did take off the initial fee for diagnostic (flat tire) he thought that was amusing that the fee was assessed since I brought the bike in with a flat tire. I did attempt to contact another dealership but couldn't get through initially, then they called and said they had a 3:30 opening, I told them Latus was able to get me in sooner and they remarked be carefull I didn't give it much thought but now I understand. I wonder why Latus is no longer in Eugene?

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By Cristian A. on July 22, 2018

Clackamas,OR | Parts and Accessories Department'

Team Latus Motors Harley-Davidson of Gladstone

Jack is fantastic. He is very knowledgeable, very friendly, does everything he can to make sure you are happy. Can't say anything bad.

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By Daniel H. on July 22, 2018

stevenson,OR | Service Department'

Team Latus Motors Harley-Davidson of Gladstone

great work

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By Carroll V. on July 21, 2018

Washougal,WA | Admin Department'

Team Latus Motors Harley-Davidson of Gladstone

Tried for three days to get a service appointment and could never leave a message and phone would just ring. On third day there was another person (not Jennifer) on phone. After two transfers and no luck I called again to be met with very rude and unacceptable behavior from one of your employees. She stated it was a large dealership and service can be slow. I told her I know this dealership since I bought my last two Harleys here. She then said - what do you want me to do - walk back there and give them your message!! I could go on but I had enough and asked to talk to manager. He booked me an appointment and the rest is a 5 with Karl in service being fantastic. I was within a second of going to Paradise in Beaverton and never coming here again. Karl and the manager changed that.

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By Cole A. on July 19, 2018

Damascus,OR | New Sales Department'

Team Latus Motors Harley-Davidson of Gladstone

Always a great experience buying a bike at Latus!

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By Robert C. on July 18, 2018

Warrenton,OR | General Department'

Team Latus Motors Harley-Davidson of Gladstone

I love shopping there. The people are always so helpful and amazing

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By Ryan C. on July 16, 2018

Vancouver,WA | General Department'

Team Latus Motors Harley-Davidson of Gladstone

It was a pleasure doing business with Nathan. Thank you for all the help.

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By Lee D. on July 9, 2018

Bend,OR | New Sales Department'

Team Latus Motors Harley-Davidson of Gladstone

I have been to several HD dealerships in the past, and the employees of Latus are by far the friendliest and most personable I have encountered, including Mike in sales, Dave in Finance, and the ladies in motor clothes. Good job guys (and gals).

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By Philip Q. on July 8, 2018

Vancouver,WA | General Department'

Team Latus Motors Harley-Davidson of Gladstone

Excellent work, professional. Robert the new sales rep did an excellent job. Thank you.

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