PDL CertifiedIron Valley Harley-Davidson®


Iron Valley Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Iron Valley Harley-Davidson® reviews.

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By Thomas M. on January 17, 2018

Palmyra,PA | Service Department'

Iron Valley Harley-Davidson®

Great service!

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By VICTOR R. on January 16, 2018

Ephrata,PA | Clothing Department'

Iron Valley Harley-Davidson®

I purchased a shirt and tin sign. The sales clerk was very positive and helpful in finding the shirt in stock

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By LEN F. on January 16, 2018

Lebanon,PA | None Department'

Iron Valley Harley-Davidson®

excellent people at an excellent dealership. alwalys a pleasure to deal with.

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Jewelry order

By WANDA T. on January 16, 2018

New Holland,PA | Clothing Department'

Iron Valley Harley-Davidson®

Was very helpful to place order of jewelry that was not in stock. I was told last year by an employee that it was not possible to order the piece that I wanted. White's was able to help me at that time. Thought I would give it another shot at Iron Valley. Darcy immediately placed an order for the item that I needed and there was no problem.

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By DOUGLAS a. on January 16, 2018

ephrata,PA | None Department'

Iron Valley Harley-Davidson®

Denise is ALWAYS very helpful and great to talk with when we stop in. All the other employees are also. We love coming to Iron Valley.

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5 5
Great service!
5 5
I purchased a shirt and tin sign. The sales clerk was very positive and helpful in finding the shirt in stock
5 5
excellent people at an excellent dealership. alwalys a pleasure to deal with.
Jewelry order
5 5
Was very helpful to place order of jewelry that was not in stock. I was told last year by an employee that it was not possible to order the piece that I wanted. White's was able to help me at that time. Thought I would give it another shot at Iron Valley. Darcy immediately placed an order for the item that I needed and there was no problem.
5 5
Denise is ALWAYS very helpful and great to talk with when we stop in. All the other employees are also. We love coming to Iron Valley.
5 5
SERVICE WAS GOOD SINCE I HAVE AND OLDER BIKE
5 5
Very friendly and helpful, thank you
parts and warranty
5 5
great help with parts and warranty on parts
5 5
Every time we go in the store Denise and Mike make us feel like family. Everyone we have dealt with at Iron Valley is super nice and very helpful!
Shirts
5 5
I love to buy shirts and jackets from the Harley shops because they are made to last!
Very satisfied
5 5
I was treated honestly and fairly when i purchased my 2018 Ultra Limited. Very satifed with Manager John Brandt and sales person Mike Jamison. Both treated me with dignity and respect. Looking forward with doing business with them again.
Phenomenal Service!
5 5
John (J.J.) Faren and the entire staff of the service department are indeed phenomenal. I always have my bike serviced at IVHD because the work is consistently performed professionally, accurately, and in a timely manner, using genuine HD parts. JJ always takes time to answer questions and explain what is required. I trust his expert advice, and I trust the mastery of his technicians. I want to thank JJ, and all of the fine people at IVHD for doing it right!
Great Harley Dealer!!
5 5
Great Harley dealer to do business with. Bought my new 2017 Roadster and Mike my sales professional worked with me to come up with a reasonable price where we both were happy. Joe in Parts is the guy you need to see for all of your accessories. New Brass collection is very cool.
Great Service
5 5
J J is a great asset for your business. He has helped me several times with the parts and service needed to keep my '97 Buell S3T on the road!
10 Years of Great Service!
5 5
I've owned six Harleys starting ten years ago, three new and three used. JJ and Brian have always gone out of their way in service, problem-solving, and communication/explaining for me. I can't say enough good about their attitude, effort and infectious enthusiasm for motorcycling.
Clothing
5 5
The ladies in the clothing department are awesome. They go out of their way to be very helpful. Cannot say enough about them.
Great shop
5 5
Great people to work with. They always treat me with respect.
New bike
5 5
Denise, John, Joe, Brian, JJ, and Ralph we're great to work with. They were patient with my questions and helpful with suggestions. They were always friendly, knowledgeable, and professional. They made me feel that they appreciated my business.
5 5
Very helpful and friendly
5 5
excellent sales staff
serviceing are bikes
5 5
Driver came pick up the bikes and took them out of the garage for my wife and loaded them. They picked them up and delivered them at our convience .
Customer satisfaction
5 5
This group continually makes me feel like I am a priority customer. Very professional and caring..
exsperience with iron valley.
5 5
great dealer to deal with regarding buying and having your motorcycle serviced.very knowledgeable and friendly staff.
5 5
Sales at Iron Valley is great,Mike and John are great.Everyone at Iron Valley do a great job.
New bike
5 5
Denise, John, Joe, Brian, JJ, and Ralph we're great to work with. They were patient with my questions and helpful with suggestions. They were always friendly, knowledgeable, and professional. They made me feel that they appreciated my business.