PDL CertifiedVelocity Cycles


Velocity Cycles is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Velocity Cycles reviews.

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Fast and Friendly

By Mike L. on January 15, 2018

Carlisle,PA | Service Department'

Velocity Cycles

My first visit was to have a new inner tube put in my front tire. Everyone was friendly and the service was completed quickly. Thank you!

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By Gary N. on January 14, 2018

Mechanicsburg,PA | None Department'

Velocity Cycles

Thanks for all your help I appreciate it very much.

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Great customer service

By Joe K. on December 31, 2017

Enola,PA | Parts and Accessories Department'

Velocity Cycles

Thanks to Tim and the Velocity team for helping me to upgrade my helmet with a pinlock visor. The price was the same as the online retailers but ordering the correct parts and knowing they'll stand behind the sale makes all the difference.

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By Anonymous on December 30, 2017

Annville,PA | Parts and Accessories Department'

Velocity Cycles

Great store with a large selection.

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By Ron W. on December 25, 2017

Enola,PA | New Sales Department'

Velocity Cycles

Very helpful and knowledgeable. Made my choice easy.

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Fast and Friendly
4 5
My first visit was to have a new inner tube put in my front tire. Everyone was friendly and the service was completed quickly. Thank you!
5 5
Thanks for all your help I appreciate it very much.
Great customer service
5 5
Thanks to Tim and the Velocity team for helping me to upgrade my helmet with a pinlock visor. The price was the same as the online retailers but ordering the correct parts and knowing they'll stand behind the sale makes all the difference.
4 5
Great store with a large selection.
5 5
Very helpful and knowledgeable. Made my choice easy.
5 5
I have yet to have had a bad experience here. Friendly and helpful.
Remarkably pleasing purchase of new Honda PCX 150
5 5
As very 'seasoned' motorcyclist, I was most impressed with all aspects of my purchase of a new Honda scooter at Velocity Cycles. The five folks with whom I interacted were all attentive and courteous. Salesman Brandon's scooter knowledge is impressive, and he answered all my technical questions expertly, patiently and candidly. On the day of my picking up the scooter Alycia met me at the service door and gave me an overview of the different departments and introduced me to staff. Kristina was right on time for our appointment and smoothly and painlessly guided me through the paperwork process. Tim O. quickly researched some aftermarket accessory prices for me and provided me a complete printout (part numbers and prices) of everything I would need to order. Luis applied my inspection sticker perfectly. And the service staff (Don?) went through the punchlist with me and made sure the scooter was functioning fine. Finally, Brandon helped me load the machine into my trailer and demonstrated new (to me) methods to secure the machine. The sale price of the scooter was competitive with other dealers. The genuinely nice folks at Velocity made the decision easy for me. I recommend you give them a try for yourself.
5 5
This was a very pleasant experience. To all that I talked to on the phone, everyone was very nice. They were doing maintenance & repair on my snowblower. They did an excellent job on it. I will definitely go to them again.
Five Stars
5 5
The service and personal attention I received surpassed my expectations. The knowledgeable staff took time to answer all of my questions and provided mindful recommendations when needed. In a time when customer service has all but disappeared, this team reminds me of the level of service we as consumers should expect. Thanks again!
5 5
Chris and Kristina were excellent to deal with. Very professional and courteous
5 5
Wrong part was ordered, but the right part was ordered and got it the next day.
Parts for my R1200RS
5 5
Tim the parts man always squares away my parts needs! Most excellent!!!
Staying on the road
5 5
The complete team at Velocity has keep me on the road again for a successful riding season and I appreciate it. I completed the Team Strange ride and placed 5th and completed all of the DCR all Pa ride again plus a lot of good riding in Pa on a lot of back roads. I have one of the best bikes (R1200GSA) that does it all and and received my life time BMW milage award of 800,000 and am well on my way for the 900K plaque after another 30K+++ riding season. Thanks Team Velocity for keeping me on the ROAD for another season.
Buying some heated gear for wife.
5 5
Tim was very knowledgeable and helpful with getting the right heated gear for my wife.
USED GROM PURCHASE
5 5
I WAS VERY IMPRESSED WITH THE DELIVERY PROCESS! EVEN WHEN PURCHASING A USED INEXPENSIVE GROM I WAS TREATED LIKE A NEW BMW CUSTOMER. THANK YOU, AND I LOOK FORWARD TO MY SERVICE EXPERIENCE. REGARDS, JERRY
Tim knows what he is doing
5 5
Tim is knowledgable and experiecened in the items he sells. Professional service always
PA Inspection
5 5
Great service. No issues and prompt.
5 5
Great service team
Great People, Great Service
5 5
Thanks for the great ride!
5 5
I enjoy everything the sales people did party apartment in the salesman I am excellent with everything they have done I would do business with your whole team again I am grateful for everything they have done near for me and I love my motorcycle thank you
Service & Support
5 5
I consider myself the 'new kid on the block' with a recent purchase of a new to me R1200GS Adventure. Nevertheless, schedule routine maintenance was effortless, and the wait hasn't been nearly as long as expected. All of the staff are phenomenal to work with and are quick to resolve concerns or issues. Will definitely consider future purchases and services with Velocity Cycles.
5 5
Female with long brown hair was very helpful.
State Inspection
5 5
Everything went fine.
First Bike
5 5
Went in to Velocity Cycles looking for a used first bike. The sales rep Brian was an awesome help. Very knowledgeable staff and very polite. Got me fitted for a first bike and got me on my way.
5 5
Very pleased !