PDL CertifiedCowboy Harley-Davidson of Austin


Cowboy Harley-Davidson of Austin is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Cowboy Harley-Davidson of Austin reviews.

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By Darren J. on June 26, 2017

Kyle,TX | Parts and Accessories Department'

Cowboy Harley-Davidson of Austin

Ordered the parts I wanted, was very helpful and cool.

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Service on my ride

By Albert O. on June 25, 2017

Austin,TX | Service Department'

Cowboy Harley-Davidson of Austin

Great customer service from the receiving call at the front desk all the way through the completion of my service request.

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Great Visit

By Michael L. on June 25, 2017

Buda,TX | New Sales Department'

Cowboy Harley-Davidson of Austin

I talked with Hot Dog in sales. I didn't get his real name, but he was very informative. I am ready to try a few different bikes via the rental program before I commit to buying a Harley. Looking forward to coming back to Cowboy HD.

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Always a good experience

By Susan D. on June 23, 2017

Elgin,TX | Parts and Accessories Department'

Cowboy Harley-Davidson of Austin

Ray is always helpful and very knowledgeable. He knows his stuff

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Awesome Customer Service

By Jimmy G. on June 23, 2017

Del Valle,TX | MotorClothes Department'

Cowboy Harley-Davidson of Austin

My husbands (Jimmy) job requires him to travel cross country. He tries to take his Harley Davidson with him to each job. Starting another job in Bismarck, ND he wanted to take his bike so he could have it with him for Sturgis. He called Cowboy Harley Davidson and asked if they could load his bike on his company truck and without hesitation service told him absolutely!!!While they were loading the bike, I was shopping. One can always use another shirt. thank you for such great customer service from the service department to the clothing department!!

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5 5
Ordered the parts I wanted, was very helpful and cool.
Service on my ride
5 5
Great customer service from the receiving call at the front desk all the way through the completion of my service request.
Great Visit
5 5
I talked with Hot Dog in sales. I didn't get his real name, but he was very informative. I am ready to try a few different bikes via the rental program before I commit to buying a Harley. Looking forward to coming back to Cowboy HD.
Always a good experience
5 5
Ray is always helpful and very knowledgeable. He knows his stuff
Awesome Customer Service
5 5
My husbands (Jimmy) job requires him to travel cross country. He tries to take his Harley Davidson with him to each job. Starting another job in Bismarck, ND he wanted to take his bike so he could have it with him for Sturgis. He called Cowboy Harley Davidson and asked if they could load his bike on his company truck and without hesitation service told him absolutely!!!While they were loading the bike, I was shopping. One can always use another shirt. thank you for such great customer service from the service department to the clothing department!!
5 5
Outstanding young man, Very helpful. Dealerships sells vehicles, but service departments keep customer's coming back.
In and out!
5 5
Thank you
Second great experience
5 5
This is the second bike I have bought from Cowboy Harley and both times Jon and the other staff were nothing but helpful. If you are in the market definitely consider these folks.
5 5
Outstanding young man, Very helpful. Dealerships sells vehicles, but service departments keep customer's coming back.
5 5
Thanks Maston for the road test and getting the ball rolling and Larry for closing the deal. This is #2 bike from Larry and #5 from cowboys. I would not come back if I was not happy with the dealership! LOTS of other dealers out their. Lastly thanks for putting up with me, I'm not easy to deal with.
Install cam 2017 107
5 5
Great price great service. On time. Very friendly. Nice waiting lounge. Very very happy.
5 5
Great service
Ignition Switch Replacement & Inspection
5 5
As usual, I got great service at Cowboy, Zach scheduled the work and inspection. Brian replaced the switch and came to the seating area to advise me to have a front wheel bearing replaced and to tell me about tire wear. It is a pleasure doing service with Cowboy since it's beginning, thanks to Troy
Salesperson
5 5
Great help for me. She was superior knew just what I needed. She's a 10 rating in my book. I had a great time there.
Excellent customer service
5 5
I'm an old customer who has not been in a for a long time. Frank remembered me and went the extra mile in helping find and order the parts I needed. I will be making more trips to Cowboy because of his excellent customer service.
5 5
Great salesman Thomas
Purchase
5 5
Excellent experience.
Great experience
5 5
I had a initially met with Tim several weeks back to see a bike I saw on the internet. Turns out bike was sold. Met up with Tim again after Rot Ralley to see if anything came in. Tim showed me a few bikes but they were a little more than I wanted to spend. After a few days of thinking about the bikes Tim had shown me one stood out how clean it was before it had even had a chance to get serviced or cleaned. I had two trades long story short Tim was able to get me close to where I wanted on the deal so he took the time to make it happen.
5 5
He is very nice with me and helps me during my shopping
ORDERING A MUSTANG SEAT
5 5
GREAT WAS ABLE TO ORDER ON THE PHONE SHE DID A GREAT JOB, VERY HAPPY
2017 road glide recall
5 5
Liked the idea of giving the recall service priority. Turns out my bike didn't have a problem. The service took a reasonable amount of time and the bike was washed right away too.
Customer Service
5 5
Rhea was awesome. She handled the problem with our belt and could not have asked for a better experience
Quick and easy. Helpful as always
5 5
The parts department at Cowboy HD is always helpful. They just get you what you need and direct you to the best solutions possible. They answer questions and take time to listen.
5 5
Had everything ready when i got there! She was Great!
New bike purchase
5 5
Larry, along with Winter, JR, Troy, Michelle & Brian were all awesome. This was absolutely one of the best purchasing experience I have ever had! Love my Cowboy people!