PDL CertifiedMancuso Crossroads Harley-Davidson®


Mancuso Crossroads Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Mancuso Crossroads Harley-Davidson® reviews.

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Jeans

By John M. on December 16, 2017

Cypress,TX | MotorClothes Department'

Mancuso Crossroads Harley-Davidson®

Very helpful and professional.

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Warrantied Engine Issue

By J.p. R. on December 15, 2017

Houston,TX | None Department'

Mancuso Crossroads Harley-Davidson®

The service dept. identified the problem and had it resolved with all the parts in stock in less than two days. I have seen this same issue take almost two weeks at another Houston area dealer.

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Vest purchase

By Kevin K. on December 14, 2017

Houston ,TX | MotorClothes Department'

Mancuso Crossroads Harley-Davidson®

Purchased a vest on a busy Saturday. Taylor was very helpful, showing me several different styles and explained the pros and cons of each. She was very patient as I decided on which one to buy.

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By Anonymous on December 14, 2017

Hockly,TX | MotorClothes Department'

Mancuso Crossroads Harley-Davidson®

Great sales person had alot of fun

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Very helpful

By Dennis B. on December 12, 2017

Cypress,TX | None Department'

Mancuso Crossroads Harley-Davidson®

Taylor helped me as I was looking for a face shield for my wife's helmet. She told me that the helmet was discontinued and showed me a failed helmet she had in the back. Now, I know that I need to convince my wife to get a new helmet. She also showed me some gloves. I ended up just buying a t-shirt at the time because my wife needs to try the helmet and gloves on herself.

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Jeans
5 5
Very helpful and professional.
Warrantied Engine Issue
5 5
The service dept. identified the problem and had it resolved with all the parts in stock in less than two days. I have seen this same issue take almost two weeks at another Houston area dealer.
Vest purchase
5 5
Purchased a vest on a busy Saturday. Taylor was very helpful, showing me several different styles and explained the pros and cons of each. She was very patient as I decided on which one to buy.
5 5
Great sales person had alot of fun
Very helpful
5 5
Taylor helped me as I was looking for a face shield for my wife's helmet. She told me that the helmet was discontinued and showed me a failed helmet she had in the back. Now, I know that I need to convince my wife to get a new helmet. She also showed me some gloves. I ended up just buying a t-shirt at the time because my wife needs to try the helmet and gloves on herself.
5 5
we were looking for gifts for our son and grandsons. they helped us so much.
5 5
Love the service and the people are good to do buissiness with .
5 5
It was great Jason was very helpful and very helpful. The over all sales and and service was very smooth. And I will tell anyone that the were great to deal with
Shopping
5 5
Great service
Best Customer Service I have come across
5 5
I have made may purchases at several HD dealerships in the area and the service is by far the best!
People
5 5
People make a difference. I have service anytime and they accommodate me. I have questions while on the road Dave answered the call. And Huey made the sale, not once but twice. People are your most valuable resource. Thanks guys.
Customer Service
5 5
All of these people i have checked have given excellent customer service but the best person you have in the company is Sheri she knows all your customers be name you just dont know what that means to your business im actually doing some consulting while waiting for surgery im have surgery December 18 so i dont ride as much but will be back in a few months i have found out in my search in most companies anything you do with the personal touch makes them succeed the best .
Excellent
5 5
Nice and helpful person!!
5 5
Huey was awesome. He made the purchase smooth as possible. I will definitely purchase there again.
Very helpful
5 5
Just purchased a pair of gloves
Grest Experience!!
5 5
Bought my 18' Softail Slim from Jason and had a great experience. He is very knowledgeable about Harley's and answered every question I had. Also the dealership is the nicest one in Houston, better selection and nice staff. Great experience.
5 5
Makes you feel like your part of the family and I like that
Outstanding from start to finish!
5 5
Purchased a 2018 Road Glide Special and everyone in the sales department was outstanding. Dwalt made sure everything went smoothly and was a huge asset to my sales guy Floyd. Thank you for everything, I couldn't be more pleased!!!
Taylor
5 5
Taylor was awesome in helping us find what I wanted! She went out of her way and found a seasonal jacket, the last one my size that we wouldve missed. Thanks Taylor!!!!
5 5
Great customer service.
Impressed
5 5
I've been riding for many years my whole family rides I've been to several dealerships and I was incredibly impressed with Kristen's knowledge of motorcycles not only was she professional but she was able to correct a problem with my bike that NO ONE else in Houston seem to be able to do she went above and beyond to get the job done right this was hands down the best service I have EVER received at ANY dealership I've been to I will forever be a mancusos customer after my experience with Kristen she is top notch!!
Guns N Roses merchandise
5 5
Eryan helped me. Total sweetheart. The store had so much to choose from.
Bike service
5 5
Kevin was excellent to work with and had me and my bike out in no time.
Great service
5 5
Excellent service and friendly.
5 5
The sales Rep's were very helpful and made a few informative suggestions that I hadn't even considered.