PDL CertifiedEl Cajon Harley-Davidson


El Cajon Harley-Davidson is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for El Cajon Harley-Davidson reviews.

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By Dave J. on January 14, 2018

Aliso Viejo,CA | Service Department'

El Cajon Harley-Davidson

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Service

By James H. on January 13, 2018

Lakeside,CA | None Department'

El Cajon Harley-Davidson

Staff is very friendly and attentive to my questions and needs. They also are good at asking if I'd like additional services without using the hard sell method.

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By James R. on January 13, 2018

Jamul,CA | Parts and Accessories Department'

El Cajon Harley-Davidson

Great customer service answered all my questions.

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my wifes shirt came in early by 2 weeks

By Roger And Roberta D. on January 10, 2018

Santee,CA | Clothing Department'

El Cajon Harley-Davidson

The shirt came in sooner than promissed. Happy Wife !!!!!!!!!

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Consistent Outstanding Service

By Anonymous on January 9, 2018

Spring Valley,CA | Parts and Accessories Department'

El Cajon Harley-Davidson

Parts Department continues to provide outstanding service and they make me feel like a valued customer!!

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5 5
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Service
5 5
Staff is very friendly and attentive to my questions and needs. They also are good at asking if I'd like additional services without using the hard sell method.
4 5
Great customer service answered all my questions.
my wifes shirt came in early by 2 weeks
5 5
The shirt came in sooner than promissed. Happy Wife !!!!!!!!!
Consistent Outstanding Service
5 5
Parts Department continues to provide outstanding service and they make me feel like a valued customer!!
5 5
Attentive, thorough--showed me more options than I was aware existed. Friendly and engaging. Always a great interaction.
5 5
Took care of all my concerns!
Everyone there knows us and fteets us by name
5 5
Excellent customer service!!
5 5
The employees are always in a good mood and very helpfull
5 5
Great customer service and quality of work
Parts department
5 5
Got my order processed quickly and found the parts I need. Knowledgeable rep. Thank you.
5 5
:-) You all are the BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2017 Ultra purchase
5 5
Stephen was very helpful with my new purchase during and after my visit. This is my second New Harley purchase from El Cajon Harley Davidson.
2017 Woderfull ECHD year
5 5
Online survey form would let me type employee name. My go to guy for service is Vince. Gives me great advice for upgrades for my bike. Keeps my bike rolling smoothly from the excellent regular scheduled maintenance. Very accommodating when I'm in a time crunch. At parts I can always count on Derick and Collin. Always made sure proper fitment. Thank you for a wonderful year and looking forward for the upcoming 2018.
5 5
Travis and Derek always gives us excellent professional service everytime we need them. Yes, they do and laughs, too! Thank you! HAPPY NEW YEAR!
5 5
All the staff was great from service to the girls that helped my wife and I. L8ve everything about the service and the way they make u feel welcomed 9nce you get there. Great knowledge andnalway so friendly. Great job guys and gals.
5 5
Each time I'm in the store I am greeted with a smile and a warm hello. It's nice to visit.
5 5
Denise is awesome and helped make my wife a very happy women for Christmas. She definitely understands that a happy wife makes a happy life. Thank you Denise
5 5
First Bike I have bought and everything was smooth. Folks were cool all around. Awesome service!
5 5
everyone is always so helpful
4 5
Good friendly service -
5 5
The parts department is always there to help and to figure out what I need even on the older models. Great service
Service is awesome.
5 5
Ron, Vince and Brittany are great to work with in service but its your technician Ted that steals the show. He always makes a point to come up and say hello to me, and calls me by my name. he treats my wife with the same respect. its like hes working on his own bike when he does my service. such pride in his workmanship, its nice to see and I really appreciate it. Tom L is the same way, so friendly and nice to me and my wife. They are truly great ambassadors to your dealership.
Service
4 5
ECHD service has always been excellent, however, I have been back 3 times in the past 3 months for blown rear taillights and ECHD is great about replacing the blubs but says HD will not authorize an inspection of the wiring unless it goes out a 4th time. I do not understand why there has to be a 4th time as there seems to be a wiring problem. Other than that, their service has been excellent and everyone is very professional.
5 5
I have never had a business or company treat me like El Cajon Harley Davidson has, the day I purchased my bike I gained a family, they have all given me nothing but respect weither it coming from management, apparel, service or parts,,, this family is awesome. ...