PDL CertifiedLivermore Harley-Davidson


Livermore Harley-Davidson is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Livermore Harley-Davidson reviews.

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By Ronnie G. on December 12, 2017

Livermore ,CA | Motorclothes Department'

Livermore Harley-Davidson

Julie and all the staff have always been exceptional in their customer service. I have been shopping here for years , I bought my bike here and so has my son . We plan on buying another from this dealership .

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parts search

By Tom W. on December 6, 2017

Oakley,CA | Parts and Accessories Department'

Livermore Harley-Davidson

Chip is BADASS! He knows his shit when it comes to finding parts. I needed an obscure part to blank off relocated turn signals, he kept searching, didn't give up until he found it. Class Act!! He'll probably get on steady at Livermore HD!

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By John E. on November 7, 2017

Livermore,CA | Motorclothes Department'

Livermore Harley-Davidson

I found her to be very helpful and knowledgeable with the products, plus very personal!!! ,

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Accessories Parts search

By Don H. on November 7, 2017

Oakley,CA | Parts and Accessories Department'

Livermore Harley-Davidson

Jose was a huge help in finding the part I was looking for on my '03 Heritage Soft tail. Part was declared No longer available, but he found it at another dealer and went the extra mile. Thanks Jose! That is why I continue to go to Livermore Harley Davidson! Excellent Service!

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By Sabrina S. on November 7, 2017

Dublin ,CA | Motorclothes Department'

Livermore Harley-Davidson

The ladies were Awesome, provided me with fantastic friendly service!

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5 5
Julie and all the staff have always been exceptional in their customer service. I have been shopping here for years , I bought my bike here and so has my son . We plan on buying another from this dealership .
parts search
5 5
Chip is BADASS! He knows his shit when it comes to finding parts. I needed an obscure part to blank off relocated turn signals, he kept searching, didn't give up until he found it. Class Act!! He'll probably get on steady at Livermore HD!
5 5
I found her to be very helpful and knowledgeable with the products, plus very personal!!! ,
Accessories Parts search
5 5
Jose was a huge help in finding the part I was looking for on my '03 Heritage Soft tail. Part was declared No longer available, but he found it at another dealer and went the extra mile. Thanks Jose! That is why I continue to go to Livermore Harley Davidson! Excellent Service!
5 5
The ladies were Awesome, provided me with fantastic friendly service!
Sales Service and parts
5 5
I just bought a 2014 TriGlide. There was a problem with the coolant. I brought the bike back on Sunday expecting that I would wait until Monday to find out what was wrong. The problem was found on Sunday, the part was ordered and it was ready on Wednesday. Everyone at Livermore Harley was there to help. This is the 2nd bike I have bought there in the last two years and it is always a pleasure to walk into the building and talk to the personnel that work there!
5 5
Nastasha and pat have been great on keeping in the loop on my insurance repair
5 5
I have never had anything but kind and knowledgeable service at this dealership. An all around great bunch of people, from the top right on down. From buying a t-shirt, to rebuilding my bike after I laid it down, they've helped me through it all.
Always the correct answers!
5 5
Chip is the kind of Go To Guy you spend a lot of time to find. He knows the in's and Outs of almost any Harley Davidson product. He has been most helpful when I needed advise on how to find hard to find accessories and also how to attach almost anything you can think of. No matter how busy he is, he always finds time to help every customer. When you need a hard to find part for a 1942WLA, hes the man to see, a 2008 FLSTC, also no problem. When a part comes in and it is not quite what you thought it should be. he works to make things right.
Purch 2015 Ultra
5 5
Bret was terrific! The transaction went smoothly & there were no surprises. Service after the sale has been great. Got a great deal on an awesome motorcycle.
5 5
I have been a Livermore Harley Davidson customer and HOG member for over 10 years and it's always a pleasure doing business here...
5 5
Mike R. was awesome , no pressure made us feel like family!
Kevin V.
5 5
Kevin was very helpful in answering my questions and helping me to spec out the parts I needed to make some upgrades to my 15 Street Glide Special.
5 5
Everyone was patient and helped my located the accessories i wanted in a timely manner.
Excellent!
4 5
Everyone there is awesome!
Excellent
5 5
Jose was a pleasure to talk to he is definitely an asset to your company. Came in for a part for my 01 road king and it took him all of about 10 seconds to find it. Couldn't ask for better customer service
Service
1 5
In had been doing business with Livermore Harley Davidson since 2012 when I purchased my 2012 Ultra classic from them always having my service done by them. Recently I needed to have my bike serviced and an upgrade of lights installed for a road trip. When I was finally able to speak with some one a young lady told me she could not book an appointment right now because she needed to start her computer assuring me she would call me right back. The call was placed around 9:30 I waited several days for her call which never came and I ended up taking my business to another dealer no that much farther away.
Service excellence
5 5
Eric and Natasha are excellent representatives of Livermore HD. Eric remembered me by name, helped me unload my bike and made me feel like I was leaving my bike with a good friend. Natasha recorded my service needs and then offered to show me the 2018 models on the show room floor. Even looking for the specific model I wanted and consulting the sales folks to make sure I got to see what I wanted. Im in the customer service business and I was impressed and thankful for the experience.
Purchase chaps
5 5
On sunday i purchased chaps on sunday with Cassie. She was of great help. Had my size in hand showed me jackets and took her time with us.
5 5
Everyone is always very helpful and customer services e driven at this dealership!
5 5
I had an excellent experience at the Livermore Harley-Davidson. Pete was very helpful in helping me find the perfect bike and for the best possible rate!
why the web forms ?
1 5
this is the response i got for a quote request with a trade in valuation. we have someone here 7 days a week to evaluate your trade in ,and would like to invite you to come out for a test ride as we do have the 2018 model in stock . i dont see a quote or valuation. why waste my time with the web forms?
Pre-purchase experience.
5 5
I found Pete to be very knowledgeable and quite helpful. Livermore Harley Davidson is an excellent Dealer.
5 5
Very pleasant and helpful. Responded back fast and made the process very smooth. Thank you all
Made things right
5 5
Wasn't really happy with the first bike i initially went to look at. told me he had another bike that had just came in. The bike he showed me was what I originally wanted to buy in the first place so I was pretty excited after that