PDL CertifiedLivermore Harley-Davidson


Livermore Harley-Davidson is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Livermore Harley-Davidson reviews.

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By Jim D. on October 18, 2017

Brentwood,CA | Parts and Accessories Department'

Livermore Harley-Davidson

I have been a Livermore Harley Davidson customer and HOG member for over 10 years and it's always a pleasure doing business here...

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By John F. on October 9, 2017

Oakley,CA | None Department'

Livermore Harley-Davidson

Mike R. was awesome , no pressure made us feel like family!

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Kevin V.

By David S. on October 8, 2017

Danville,CA | Parts and Accessories Department'

Livermore Harley-Davidson

Kevin was very helpful in answering my questions and helping me to spec out the parts I needed to make some upgrades to my 15 Street Glide Special.

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By David F. on October 6, 2017

Tracy,CA | None Department'

Livermore Harley-Davidson

Everyone was patient and helped my located the accessories i wanted in a timely manner.

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Excellent!

By Taylor M. on October 4, 2017

Newnan,GA | None Department'

Livermore Harley-Davidson

Everyone there is awesome!

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5 5
I have been a Livermore Harley Davidson customer and HOG member for over 10 years and it's always a pleasure doing business here...
5 5
Mike R. was awesome , no pressure made us feel like family!
Kevin V.
5 5
Kevin was very helpful in answering my questions and helping me to spec out the parts I needed to make some upgrades to my 15 Street Glide Special.
5 5
Everyone was patient and helped my located the accessories i wanted in a timely manner.
Excellent!
4 5
Everyone there is awesome!
Excellent
5 5
Jose was a pleasure to talk to he is definitely an asset to your company. Came in for a part for my 01 road king and it took him all of about 10 seconds to find it. Couldn't ask for better customer service
Service
1 5
In had been doing business with Livermore Harley Davidson since 2012 when I purchased my 2012 Ultra classic from them always having my service done by them. Recently I needed to have my bike serviced and an upgrade of lights installed for a road trip. When I was finally able to speak with some one a young lady told me she could not book an appointment right now because she needed to start her computer assuring me she would call me right back. The call was placed around 9:30 I waited several days for her call which never came and I ended up taking my business to another dealer no that much farther away.
Service excellence
5 5
Eric and Natasha are excellent representatives of Livermore HD. Eric remembered me by name, helped me unload my bike and made me feel like I was leaving my bike with a good friend. Natasha recorded my service needs and then offered to show me the 2018 models on the show room floor. Even looking for the specific model I wanted and consulting the sales folks to make sure I got to see what I wanted. Im in the customer service business and I was impressed and thankful for the experience.
Purchase chaps
5 5
On sunday i purchased chaps on sunday with Cassie. She was of great help. Had my size in hand showed me jackets and took her time with us.
5 5
Everyone is always very helpful and customer services e driven at this dealership!
5 5
I had an excellent experience at the Livermore Harley-Davidson. Pete was very helpful in helping me find the perfect bike and for the best possible rate!
why the web forms ?
1 5
this is the response i got for a quote request with a trade in valuation. we have someone here 7 days a week to evaluate your trade in ,and would like to invite you to come out for a test ride as we do have the 2018 model in stock . i dont see a quote or valuation. why waste my time with the web forms?
Pre-purchase experience.
5 5
I found Pete to be very knowledgeable and quite helpful. Livermore Harley Davidson is an excellent Dealer.
5 5
Very pleasant and helpful. Responded back fast and made the process very smooth. Thank you all
Made things right
5 5
Wasn't really happy with the first bike i initially went to look at. told me he had another bike that had just came in. The bike he showed me was what I originally wanted to buy in the first place so I was pretty excited after that
Always helpful
5 5
I enjoy checking out the new arrivals as well as the sale rack. Thanks to everyone who has helped me with their opinion on how things look - it helps!
Ultra Limited Low
5 5
Mike & Pete were very helpful in making sure I got a good deal. Also tried to get my options installed in a timely manner.
Sales Service
5 5
The women there were very helpful and even changed out my visor that I purchased for me.
Operations Manager J ,Pratt. Service of my bike
5 5
Hello. I wanted to say Jackie Pratt is the best employee I have ever met. I am not just talking of all the HD dealerships I have been to, I am saying of any business I have ever been to. She makes you feel like she is genuinely happy to see you, always helpful, She works doing other things that most managers would dismiss or have others do. If I ever had my own business I would come try steal her away and have her work for me. I had a few hiccups The last few times in service and she took care of it immediately, I really appreciator that. I have bought all three of my Harley's from livermore HD. My wife will need a new one in a few years and I will come back to livermore HD Just for the best people and prices in the Business.
AWESOME SERVICE!!!
5 5
I ALWAYS get great service from all of the employees, in all the departments at Livermore Harley! I came in yesterday to buy new chaps and Christina was awesome!!!....she took the time to fit me with the right size (even though she was supposed to be off work already, and even though I was being super-picky!!!...lol)...she still helped me with a smile on her face...as usual!!!
5 5
I haven't been to Harley in a number of months and she remembered me and gave me great service. She is very helpful and has a great personality
5 5
My wife and I Always have an excellent experience when We visit this dealership.
new gloves
5 5
excellent service, Christina was very nice, helped me pick out a pair gloves, she also explained this loyalty program. Very nice experience.
adding customization
5 5
Always fun to add things to our motorcycles. Chip is knows his stuff and is fun to work with.
Good Customer Service
5 5
Came to the store 5 minutes before closing. The small bolt I needed wasn't in stock but the guy took the time to search through the spare parts bin for me and I wasn't left waiting on a part to finish my install. Everyone is always friendly and helpful here.