PDL CertifiedColeman Powersports Falls Church


Coleman Powersports Falls Church is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Coleman Powersports Falls Church reviews.

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By Michael V. on July 19, 2018

Arlington,VA | General Department'

Coleman Powersports Falls Church

Very quick order for a replacement shield. Very polite too.

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By David L. on July 19, 2018

Gainesville,VA | Service Department'

Coleman Powersports Falls Church

I own a Polaris Slingshot and just had the 5K service along with a State inspection. It was in and out very quickly. All the service writers for efficient, friendly and knowledgeable. Kelly Behm and her team run a great shop.

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By Russell H. on July 17, 2018

Spotsylvania,VA | General Department'

Coleman Powersports Falls Church

Excellent work thanks guys

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By Barry A. on July 15, 2018

Arlington,VA | General Department'

Coleman Powersports Falls Church

Thanks for the great service, and overall professionalism. PS: Miss Quint (Q) - he always provided top notch work, with a friendly smile. Find him, make him an offer, and hire him back!

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By Hadrian P. on July 15, 2018

Arnold,MD | Parts and Accessories Department'

Coleman Powersports Falls Church

I phoned your store yesterday inquiring about a windshield and backrest for spyder F3. I spoke with Kyle and told him what I was looking for, he took down my information and called me back in a few minutes with the items that I requested. He was very helpful and I was very pleased with his help. Thanks a lot H. Parsons

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By Lacie H. on July 13, 2018

Woodbridge,VA | New Sales Department'

Coleman Powersports Falls Church

Both Anthony and Renaldo were so awesome! They both helped me to pick out my first bike and were very knowledgeable and had lots of patience with me. They helped me by listening to my wants and needs as well as understanding that I am a first time rider as well as a short rider as well. I would recommend them to anyone who is in the market for a new bike!

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By Heidi C. on July 10, 2018

Falls Church,VA | New Sales Department'

Coleman Powersports Falls Church

Right off the bat he knew what I wanted and what fit would work for me! Didnt try to push me and was very respectful.

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By Erik R. on July 9, 2018

Rockville,MD | Service Department'

Coleman Powersports Falls Church

John was very nice when I got to work with him and was aware of everything going on. My rating for him would be a 5/5 but for the all around service it was only a 3/5. I had my bike picked up on a Tuesday and never received any calls that my bike was delivered or being looked at. I called each day and would be transferred to the service department but no one would ever pick up so it would just ring and I could not leave a voicemail. Finally I got through and they told me my bike was being worked on Saturday. The following week I kept calling and calling with the same issue of not being able to actually talk to anyone so I had no status of how my bike was. Finally Friday I called explaining that my bike was supposed to be worked on the previous Saturday and they informed me it was not. After voicing my frustration to the receptionist she was honest and told me they were very busy and it would be best to come in. I had to come in even though I live far away just to talk to someone but then my bike was finally ready. The bike action items were simple but the bike is up and running now. Just the customer service and interaction was very poor considering I could never find out the status of my bike.

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By Gopal K. on July 9, 2018

Chantilly,VA | Service Department'

Coleman Powersports Falls Church

Jonathan was great! He was very helpful and answered all my questions patiently especially this being my first time. He was also very knowledgeable and made my first experience a very pleasant one. Thanks!

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By Raymond N. on July 8, 2018

Columbia,MD | Service Department'

Coleman Powersports Falls Church

Don't think I will be a returning customer simply for the pure lack of communication. No one ever answers service phone and pointless to leave a voicemail. I drove 4 hours just to find out what was the status of my bike as I could never get anyone on the phone. And when I walked seen a service tech sitting at the desk while the phone was ringing off the hook and the voicemail picked up. Funny how I can call the Woodbridge service and they pick up every time. Will now make Motorsport Inc in Hanover my go to for future sales and service.

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