PDL CertifiedRichmond Harley-Davidson®


Richmond Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Richmond Harley-Davidson® reviews.

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By Rick S. on October 14, 2018

South Chesterfield,VA | New Sales Department'

Richmond Harley-Davidson®

Greg was great, answered all my questions, worked with me on my trade and purchase of a new ultra limited. The whole process went very quick and had my new bike waiting for me when I came in to the store. I would highly recommend Greg to everybody, very professional.

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By brendan C. on October 11, 2018

Charles City,VA | Service Department'

Richmond Harley-Davidson®

Was sold a radial tire and was not told it was a radial tire for my 2019 FLTRXS. On ride home noticed something was wrong and discovered the mistake. MAJOR inconvenience to bring bike back and get bias tire put on, which I picked up from your Steel Horse location. NOT HAPPY!

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By Tammy G. on October 8, 2018

Mechancisville ,VA | General Department'

Richmond Harley-Davidson®

The main reason we visit is because of Bubba, he has helped us from the beginning of our adventure and is always helpful and knows the answer to every question we have ever had and we have had ALOT. Bubba is a very good asset for Harley and you should be proud to have him as an employee. Thank u Bubba for all you have helped me n my husband with , we greatly appreciate you !

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By Robert C. on September 26, 2018

King george,VA | General Department'

Richmond Harley-Davidson®

Awsome staff always a great experience at this location very friendly and helpful in any area of the store keep up the great work

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By Frederick M. on September 24, 2018

Midlothian,VA | Clothing Department'

Richmond Harley-Davidson®

This is the second bike I have bought from Jon and the third bike from Steel Horse!! He makes buying a bike easy ! Lori and Halee .... I cant say enough about the great customer service they are excellent!! I would recommend Steel Horse to all of my friends!!

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By Bentley S. on September 24, 2018

Louisa,VA | General Department'

Richmond Harley-Davidson®

The guys have blessed me with 2 incredible bikes,really went out of their way to help me put this last bike together.Greg & Kenny are first class and always helpful.Along with Matt & Bubba in the parts department.

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By Scott N. on September 24, 2018

Mechanicsville,VA | Parts and Accessories Department'

Richmond Harley-Davidson®

2 reviews in one. The parts department at RHD is excellent and always answers my questions that I may have about my bike. Clothing department is also nice. I never have to wait for an associate to help me with sizing or clothing questions. Both departments are great and the new manager for the clothing department is extremely helpful!

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By thurman s. on September 22, 2018

MECHANICSVILLE,VA | Clothing Department'

Richmond Harley-Davidson®

excellent

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By BigDaddy M. on September 12, 2018

Ashland,VA | Clothing Department'

Richmond Harley-Davidson®

I think it was Missy but not sure, look at receipt.

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By Eddi K. on September 10, 2018

Glen Allen,VA | General Department'

Richmond Harley-Davidson®

I could not ask for any better customer service. I work for Ukrops and really know how you should treat a customer and RJ was great! Thanks for a Great Experience and one great bike!

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