PDL CertifiedRichmond Harley-Davidson®


Richmond Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Richmond Harley-Davidson® reviews.

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Lori Beau

By Peter K. on February 19, 2018

Petersburg,VA | Clothing Department'

Richmond Harley-Davidson®

Awesome experience. Ask for Lori Beau when you walk through the doors. I enjoyed her passion, and dedicated she showed for the HD brand and the rider.

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Great Customer Support

By len f. on February 19, 2018

Mechanicsville,VA | Clothing Department'

Richmond Harley-Davidson®

Lori is the BEST!!! I told her what I was looking for, we talked about the products and she pointed me in the right direction. Last year it was 2 helmets and today some boots and chaps. Lori, thank you very much for your patience and expert advice!

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By Ollie L. on February 18, 2018

Kenbridge,VA | Clothing Department'

Richmond Harley-Davidson®

Lori Beau,very knowledgeable and a pleasure to deal with. Enjoyed riding today with the ultra lite helmet. Thanks. Also thanks to the parts counter the cable was spot on ! You guys rock!

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Another Awesome Experience

By James T. on February 18, 2018

CREWE,VA | Clothing Department'

Richmond Harley-Davidson®

Stopped in to browse on a rainy day. Lori was extremely helpful and went out of her way to make our shopping experience top notch! As always the RHD staff was friendly and accommodating!

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Clothing

By Donna J. on February 17, 2018

Mechanicsville,VA | Clothing Department'

Richmond Harley-Davidson®

Went into the store today just to look around and the ladies in the clothing department were so helpful I purchased several items.

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Lori Beau
5 5
Awesome experience. Ask for Lori Beau when you walk through the doors. I enjoyed her passion, and dedicated she showed for the HD brand and the rider.
Great Customer Support
5 5
Lori is the BEST!!! I told her what I was looking for, we talked about the products and she pointed me in the right direction. Last year it was 2 helmets and today some boots and chaps. Lori, thank you very much for your patience and expert advice!
5 5
Lori Beau,very knowledgeable and a pleasure to deal with. Enjoyed riding today with the ultra lite helmet. Thanks. Also thanks to the parts counter the cable was spot on ! You guys rock!
Another Awesome Experience
5 5
Stopped in to browse on a rainy day. Lori was extremely helpful and went out of her way to make our shopping experience top notch! As always the RHD staff was friendly and accommodating!
Clothing
5 5
Went into the store today just to look around and the ladies in the clothing department were so helpful I purchased several items.
5 5
Friendly and knowledgeable!
Bubba's the BEST
5 5
Knowledgeable & always super-helpful.
clothing exchange
5 5
Had to exchange an article of clothing both ladies in clothing were very helpful in finding the replacement item
clothing and service
5 5
Tina and Halee are just great to work with in the clothing department. Parts and service was great at Steel Horse. Thanks
5 5
An amazing experience. Keep up the good work.
5 5
Deal with the sister store store steel horse a lot billy in parts has helped me tremendously in getting everything I needed for my bike would recommend them to anyone
Jacket and gloves
5 5
Concerning your sister store Steel Horse HD: Visited this store 3 times now and every visit have been greeted by Halee Wilkins. What a treasure to have. She definitely goes above and beyond making sure you feel at home and getting the help you need while there. She took the time to find a jacket I wanted and got it to the store in less than a week.
Wanda
5 5
She was outstanding and provided great help.
Service
5 5
Excellent service.
Exchange
5 5
Professional, friendly, no hassle exchange of a 115th anniversary jacket Christmas gift. Well done Richmond Harley Davidson!
Service and Parts
5 5
Chuck is the best support person and always friendly and helpful. Cant say the same by some others!
5 5
Lori is always pleasant and helpful. I am in charge of a large operation and customer service is one of my top priorities. She could be on my team any day.
5 5
Excellent experience
Repair work on Harley
5 5
Work was completed very well and on time.
Great employees!
5 5
Lori at Richmond Harley is such a great asset, her bubbly personality, so helpful, this is what customers love about her and her clothing staff. Greeted with smiles and you can tell they all love their job..love shopping there. We bought our bike there, service had been wonderful, Great place!
Excellent!
5 5
I received great service. The associates answered all my questions and researched an issue with my bike. Very helpful and courteous.
Excellent!
5 5
Informative - patient - wonderful help in finding what I needed.
Thanks for coming back Lori
5 5
Lori is the best! She is always helpful and helps me find gifts that my wife loves! Thanks for the great service, we misses you while you were gone and so glad your back!
Lori
5 5
Lori is always great. Very helpful awesome at what she does.
Sales
5 5
RJ great sellsman we were there not thinking about buying a bike but we left with one thanks to all involved BEST Harleydavidson dealership ever