PDL CertifiedRichmond Harley-Davidson®


Richmond Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Richmond Harley-Davidson® reviews.

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Happy Harley!

By LEIGH ANN J. on September 22, 2017

Hopewell,VA | New Sales Department'

Richmond Harley-Davidson®

Kevin was helpful and informative. Researched other locations for other options available to us. The sales team did a Awesome job at getting us the bike we wanted!

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Exhaust s&s for 2016 street glide and all new l.e.d lighting from custom dynamics etc

By Robert s. on September 20, 2017

mineral,VA | Parts and Accessories Department'

Richmond Harley-Davidson®

Bubba was very helpful in helping me make a choice of S&S exhaust head pipes mufflers and tuner also airen ness air filter system he even took the time to fire up several bikes to help me decide including his own which by the way when he done that my choice was made no question also help me with a huge wish list of led lighting and some other chrome parts so I will be back and Bubba is top notch and enjoy,s what he does so Bubba don't go anywhere bike sounds great anybody looking for exhaust S&S is it

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By KENNETH J. on September 20, 2017

Glen Allen,VA | None Department'

Richmond Harley-Davidson®

great job. very professional

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By DAVID Z. on September 19, 2017

Glen allen,VA | Service Department'

Richmond Harley-Davidson®

Always excellent customer service and advice!

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Very helpful

By JIM s. on September 19, 2017

henrico,VA | Clothing Department'

Richmond Harley-Davidson®

We had some reward point to redeem and I needed a new rain suit. The young lady who helped us was very nice and took the time to explain my options. I haven,'t needed the suit yet, but my hope is I will stay dry.

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Happy Harley!
5 5
Kevin was helpful and informative. Researched other locations for other options available to us. The sales team did a Awesome job at getting us the bike we wanted!
Exhaust s&s for 2016 street glide and all new l.e.d lighting from custom dynamics etc
5 5
Bubba was very helpful in helping me make a choice of S&S exhaust head pipes mufflers and tuner also airen ness air filter system he even took the time to fire up several bikes to help me decide including his own which by the way when he done that my choice was made no question also help me with a huge wish list of led lighting and some other chrome parts so I will be back and Bubba is top notch and enjoy,s what he does so Bubba don't go anywhere bike sounds great anybody looking for exhaust S&S is it
5 5
great job. very professional
5 5
Always excellent customer service and advice!
Very helpful
5 5
We had some reward point to redeem and I needed a new rain suit. The young lady who helped us was very nice and took the time to explain my options. I haven,'t needed the suit yet, but my hope is I will stay dry.
Great service and customer oriented
5 5
Theses people take good care of you and your bike
New bike purchase
5 5
Greg and the rest of the crew were great throughout the whole process. Couldn't have asked for a better experience. Richmond Harley is top notch.
Great Service
5 5
Thanks for the quick and great service!
Speaker service
5 5
Came to Richmond HD on friday, explained my speakers situation (front speakers not working) service trouble shot my issue, resolved the issue and make the needed repairs within hours. I live in Fredericksburg, but will always bring my Harley to Richmond. Very professional, customer service is excellent.
Archie The Man
5 5
Do not like to be selfish, however I only want Archie to work on The Beast, 2009 Electra Glide CVO.He is a fount of knowledge about H-D bikes.. I am not, but always learn about bikes from conversation with Archie!! Great guy!
5 5
Called ahead. Parts were on the counter when I got there. Excellent.
5 5
Great Guy to deal with very knowledgeable about Harley's.
Very knowledgeable
5 5
Talk to Chuck on the phone and discussed my bike issues. Upon arriving at Richmond Harley Chuck assured me my issues would be solved. After receiving my bike back Chuck took care of everything that we discussed great job Chuck.
5 5
These 2 employees are the best always willing to help and fix things Briana and Chuck!!!!!
5 5
Edgars from MC SAVEJIE Latvia have been there first time at July 2017. I really like this place!!!
5 5
Pleasure to work with each and very helpful.
5 5
My experience with Richmond Harley was a good experience. I received very good service, I purchased a very nice bike, that I'm still riding from time to time. I'll see you guys soon for service. Thanks for everything. Wayne
4 5
Good, fast service. Always, good products.
5 5
On-line shopping
Sales
5 5
Having bought 2 bikes from this location, and dealing with Flo each time made it a no pressure, pleasant experience. I have no issue with continuing to do business with this location.
Customer Focused
5 5
I brought my bike into the shop without an appointment as my inspection sticker had expired 2 months ago (in June).David was very helpful in getting the bike inspected. I asked him if he could tell me the last time I had the oil changed. He went into the records and gave me the date. It had been longer than I thought (not riding the bike often as it is for sale). Now this was a Saturday with an event going on at the dealership. David was able to get the inspection plus the oil change down before the shop closed. Great customer service!!
2003 V Rod Service
5 5
Surprisingly low cost for 7,500 mile service. They came and picked up the bike and drop it off same day, no cost! Bike runs much better and smoother than before. Friendly staff all around. I'll be back.
Again
5 5
I have been through this HD stuff about a half dozen times over the years starting with Louise, George and Eric in the old grease pit store years ago. This day, Parts guys were very friendly, helpful with suggestion and you had most everything I wanted (about $1000) in stock! I'll be back! Best to Louise!
5 5
Alex and Cindy are always willing to work with me to get results i need
Parts dept
5 5
I dealt with Tom in your parts department when ordering engine guards for my Softail Slim. He was helpful with showing me the options. It made my choice easier.