PDL CertifiedBull Run Harley-Davidson


Bull Run Harley-Davidson is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Bull Run Harley-Davidson reviews.

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By Daniel H. on October 9, 2017

Bristow,VA | Service Department'

Bull Run Harley-Davidson

went well

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parts

By Michael W. on October 4, 2017

Midland,VA | Parts and Accessories Department'

Bull Run Harley-Davidson

friendly and willing to help

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A. Solid Harley Dealership

By Max B. on October 3, 2017

Alexandria,VA | Administration Department'

Bull Run Harley-Davidson

I've been to dealerships all over the country, even in France but this, to my mind, represents what a Harley dealership is all about. When you walk in the door you are greeted as if they really are happy to see you. No pressure whatsoever but they are around if you need them. No problem scheduling service and they don't give you grief when you point out certain things that are unique to your bike and need a little special care. It was great with the former owner - Tommy Davidson - but this group is stone cold customer care crazy. Check them and the new attitude out...

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Purchased a nice Half Helmet

By Garey G. on October 3, 2017

Leesburg,VA | Clothing Department'

Bull Run Harley-Davidson

Jeanne always goes out of her way to show me the correct purchase. She is patient and very knowledgeable of the Clothing section.

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Scheduled Maintenance

By Jason S. on October 2, 2017

Bristow,VA | Service Department'

Bull Run Harley-Davidson

Kevin was personable and professional. He got my bike in ahead of schedule and completed the maintenance ahead of schedule. I've been coming here for 10 yrs and as usual, the mechanics always do great work. I leave with a clean bike that runs like I just rode it off the show room floor. As always, thanks for taking good care of me and my Glide.

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5 5
went well
parts
5 5
friendly and willing to help
A. Solid Harley Dealership
5 5
I've been to dealerships all over the country, even in France but this, to my mind, represents what a Harley dealership is all about. When you walk in the door you are greeted as if they really are happy to see you. No pressure whatsoever but they are around if you need them. No problem scheduling service and they don't give you grief when you point out certain things that are unique to your bike and need a little special care. It was great with the former owner - Tommy Davidson - but this group is stone cold customer care crazy. Check them and the new attitude out...
Purchased a nice Half Helmet
5 5
Jeanne always goes out of her way to show me the correct purchase. She is patient and very knowledgeable of the Clothing section.
Scheduled Maintenance
5 5
Kevin was personable and professional. He got my bike in ahead of schedule and completed the maintenance ahead of schedule. I've been coming here for 10 yrs and as usual, the mechanics always do great work. I leave with a clean bike that runs like I just rode it off the show room floor. As always, thanks for taking good care of me and my Glide.
5 5
Pleasure to deal with Kevin. Hes customer service oriented and willing to work with you.
Helpful, knowledgeable, professional, friendly - what's not to like!
5 5
Title says it all - we looked at a variety of shirts and a couple of helmets. Jeanne was extremely helpful, knows the products and was great to work with. Thanks!
4 5
Knew what part I needed and like usual it was in stock. Richard is always personable and helpful.
5 5
Great service
Great customer service
5 5
Richard has been great to work with. He is always patient with me and is always listening and suggesting other options with out over pushing the bounds.
Great service and very helpful.
5 5
Always friendly and very helpful. Never had a bad experience with these two great employees. Main reason I always keep coming back.
P&A
5 5
Very helpful p&a folks!
5 5
When only the BEST will do !
Rear Tire & Brakes
5 5
I had another satisfied experience with the Service Department at Whitt's HD! Kevin was very accommodating in scheduling my service and Mark delivered quality service. Thanks!
5 5
Parts personell are very helpful.I was somewhat dissapointed in the inventory. The epoxy kit that is needed for the part that I bought was not in stock and had to be ordered. Now the assembly completion of my bike is delayed a week. But the parts personell are great!
5 5
Kevin was cordial and efficient.
5 5
Quality service and the mechanics will actually talk too you.The parts department is great,the service manager is doing a great job.Thanks KEVIN,Earl and Richard
5 5
Great customer service, did not think the part I was asking about existed but looked it up and got the info I wanted on it
technichan
5 5
THESE GUYS ARE ALL GREAT . I THINK EACH ONE HAS WORKED ON ALL MY BIKES I HAVE HAD PRESENT TO PAST RIDES. I PUT ALL MY TRUST IN THESE GUYS. WHEN I PICKED MY BIKE UP 8/18/17 I FELT COMFORTABLE KNOWING THESE GUYS WORKED ON MY CVO BREAKOUT THAT I WENT FOR A 229 MILE RIDE THRU THE MOUNTAINS OF LURAY AND DOWN TO ELK TON VA AND BACK UP THRU ROUTE 33 INTO RUCKERSVILEE AND BACK TO MANASSAS UP ROUTE 29ON THE FOLLOWING DAY. I DO SOME RIDING HAVING CONFIDENCE IN THESE GUYS
5 5
Very helpful and knowledgeable with the products when assisting my wife find a helmet.
Purchase of hard to find helmet
5 5
Looking for a discontinued Harley helmet and Grove Harley Davidson provided your number as a dealer which still has the size I was looking for.
Great Staff
5 5
Always Helpful and Friendly!!! Great STAFF!!!!
Very helpful
5 5
Jim was very helpful with the whole process of buying a bike.
5 5
Great Service
First visit to Whitts
5 5
I can't remember the name of the salesman that helped me, but he was very friendly abd helpful. It was a great first time experience. I bought a tee shirt while I was there and again, the sales lady behind the counter was great.