PDL CertifiedIndianapolis Southside Harley-Davidson®


Indianapolis Southside Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Indianapolis Southside Harley-Davidson® reviews.

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Purchase of new Heritage Softtail

By Anonymous on August 10, 2017

St Paul,IN | New Sales Department'

Indianapolis Southside Harley-Davidson®

I was welcomed on the showroom floor by Aaron. Looking to replace my 2001 Ultra classic with a lower and lighter bike, Arron helped in selecting a more appropriate Heritage Softtail for my physical size and age. Friendly and helpful service throughout the purchase experience has helped me move to a pleasant riding experience. After sale experience has been good, and I even got a photo calendar of my new acquisition. Good job Indianapolis Southside Harley-Davidson.

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By MICHAEL S. on August 10, 2017

Greencastle ,IN | New Sales Department'

Indianapolis Southside Harley-Davidson®

Friendly staff, kept me well informed

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service manual

By PHILLIP m. on August 10, 2017

new castle,IN | Parts and Accessories Department'

Indianapolis Southside Harley-Davidson®

manual came in as promised and was the exact one for my bike. service was helpful and friendly

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By RICHARD D. on August 10, 2017

Indianapolis,IN | New Sales Department'

Indianapolis Southside Harley-Davidson®

Had the best customer service experience I've ever had.

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Small fix on my windshield - took 10 minutes

By BRET P. on August 9, 2017

Greenwood,IN | Service Department'

Indianapolis Southside Harley-Davidson®

I brought my Switchback in to have a quick fix done on my windshield. I had just taken delivery from Eric Lowe the previous week. The guys in Service were very professional and friendly. I was out of there with everything fixed in no time.

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Purchase of new Heritage Softtail
5 5
I was welcomed on the showroom floor by Aaron. Looking to replace my 2001 Ultra classic with a lower and lighter bike, Arron helped in selecting a more appropriate Heritage Softtail for my physical size and age. Friendly and helpful service throughout the purchase experience has helped me move to a pleasant riding experience. After sale experience has been good, and I even got a photo calendar of my new acquisition. Good job Indianapolis Southside Harley-Davidson.
5 5
Friendly staff, kept me well informed
service manual
5 5
manual came in as promised and was the exact one for my bike. service was helpful and friendly
5 5
Had the best customer service experience I've ever had.
Small fix on my windshield - took 10 minutes
5 5
I brought my Switchback in to have a quick fix done on my windshield. I had just taken delivery from Eric Lowe the previous week. The guys in Service were very professional and friendly. I was out of there with everything fixed in no time.
Awesome ecperience!!
5 5
No pressure first of all and Aaron was very down to earth and made it a great experience!!
Excellent!
5 5
General Maintenance Service / check - After picking up and riding down the drive I noticed rubbing sound/feel in front wheel area. Had to turn around and bring back. Service rode it and ask me to leave it so they could see what it was. I understand they disassembled and reassembled and the issue went away. Picked up a couple days later - everything good. Had bike detailed - excellent!! can't say enough good about the work!
5 5
Great guys always willing to talk about anything!!
5 5
Aaron helped me find the right bike for me!!!
5 5
These ladies are wonderful every time I come In.
5 5
Great Service!
defensive riding class
5 5
It was a very informative class and even tho I have been riding for years I still learned some new things.
5 5
Excellent service from the parts department. I had to order a few things and Dave was very helpful with find the correct parts for my Electra Glide. Thanks.
5 5
Very nice people who always remember your name there always great to deal with
Great Customer Service
5 5
This was my first service, and experience, with any Harley Dealership. I chose to take my bike to Southside, due to the many praises that friends have made. I spoke with Matt several times. He made my experience a great one. Thank you!
5 5
Great customer service, this was my first bike purchase. Eric Lowe is top notch.
Awesome Job
5 5
He Explained everything very Well. The entire staff was very patient and helpful in every area of my purchase. In this day-and age customer-service is hard to find well I found it there
Maintenance
5 5
Excellent work
5 5
John was my first contact at the Bike Expo---invited me to the garage party--I went then signed up for riding academy--met Amy Pflaff and she also supported that idea. Took the class- bought my new Superlow a month to the day later! This is a life long dream for me and I couldn't have done it without John--i trusted him from the beginning and he took care of me through the sale. Looking forward to buying another new bike in 2 years---after I get a few miles under my belt on the superlow....Thanks!!
5 5
GREAT JOB!!
4 5
I went on a very very busy event day for the anniversary. Every employee inside regardless of how busy it was made sure that they took whatever time you needed to decide what you wanted to purchase.
Awesome
5 5
Eric and George made Carly and I feel right at home. Eric shared his riding experiences with us and suggested ways to make ours better. I highly recommend Southside Harley
New Rear Tire
5 5
Service was excellent! Matt called me to tell me my bike was finished (5) days sooner than promised! OUTSTANDING !
5 5
Friendly and professional
anniversary party
3 5
I thought it was pretty poor that an employee was having someone pick up the vases from other tables (5) to give t shirts to her table, pretty greedy.....should have left them for others. Other than that party was great and those inside were very friendly and helpful even though there were many, many people. Kudos for that..thumbs down for the older lady staff!