PDL CertifiedLaCrosse Area Harley-Davidson®


LaCrosse Area Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for LaCrosse Area Harley-Davidson® reviews.

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By James V. on January 16, 2018

Tomah,WI | Service Department'

LaCrosse Area Harley-Davidson®

Don't know all you folks yet but service was good and also purchased some gifts for wife and family. A very nice store and I have been in a few over the last 4 years.

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By Lisa J. on January 3, 2018

Mc Gregor,IA | Clothing Department'

LaCrosse Area Harley-Davidson®

Very friendly and helpful staff at register.

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Awesome service.

By Gerald M. on December 24, 2017

Tomah,WI | New Sales Department'

LaCrosse Area Harley-Davidson®

My family has been dealing with Lacrosse Harley for a few years now and the people are fantastic expecially Darin & Jakie in the clothing department they go above and beyond to get what we want...I can't say enough about Joe Labansky he has made my wife, Son and my dreams come true with working with us to make it possible to get bikes, I will not deal with another dealer Joe is the man

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New Purchase

By Daniel T. on December 24, 2017

Reedsburg,WI | None Department'

LaCrosse Area Harley-Davidson®

Our experience at LaCrossse HD was exceptional. We would also like to recognize Symon Ely who also went above and beyond to help make this dream come true. The business as a whole treats you with respect, dignity and excitement when making a purchase of any kind: new/used bike, parts, service and apparel. Thanks to all who made our new bike purchase the BEST!!

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By Ronald S. on December 17, 2017

Independence,WI | Clothing Department'

LaCrosse Area Harley-Davidson®

All employees ready to help and give advice on items. all with great attitudes! Thanks! Ron

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5 5
Don't know all you folks yet but service was good and also purchased some gifts for wife and family. A very nice store and I have been in a few over the last 4 years.
5 5
Very friendly and helpful staff at register.
Awesome service.
5 5
My family has been dealing with Lacrosse Harley for a few years now and the people are fantastic expecially Darin & Jakie in the clothing department they go above and beyond to get what we want...I can't say enough about Joe Labansky he has made my wife, Son and my dreams come true with working with us to make it possible to get bikes, I will not deal with another dealer Joe is the man
New Purchase
5 5
Our experience at LaCrossse HD was exceptional. We would also like to recognize Symon Ely who also went above and beyond to help make this dream come true. The business as a whole treats you with respect, dignity and excitement when making a purchase of any kind: new/used bike, parts, service and apparel. Thanks to all who made our new bike purchase the BEST!!
5 5
All employees ready to help and give advice on items. all with great attitudes! Thanks! Ron
trike
5 5
Nick Monsoor was very helpful. He always kept us informed on what we were looking for and what he had in stock , or coming in. Jeremy Shepard was also very good at getting us the lowest percent in financing he could. Thank you both very much for your time and patience with us. This is our second experience and its great.
5 5
excellent service and extra helpful.
Great Customer Service
5 5
Great customer service and Mary made us Laugh, it looked like she ready enjoyed working for HD Thanks for making our day and we will definitely be back !!
5 5
Great experience
Very Helpful
5 5
Saw a sale on jackets so we bought one for each of us!
Service visit
5 5
Mike is great about getting my bike in for service when I need it, he and the crew take excellent care of it.
Service
5 5
Service department was excellent. Allowing me to leave my truck and trailer while I run errands elsewhere and helping me to unload and load my motorcycle from my trailer
Great
5 5
Accommodating to my schedule and going out of his way to help me! Thats why I do business with Jeremy. Thanks for a great buying experience!!!
5 5
Salesman Nick was very helpful. Got the bike down from Winona for me to look at. Kept me informed the whole time. Outstanding salesman. Very good service. Thank you keep it up.
Awesome Dealership
5 5
I have had more than one concern since purchasing my bike new in 2015, including this visit, that when taken to other dealerships I would get a deer-in-the-headlights look from the service department, and a response that said they couldn't help me. Yet in each case when I have come to LaCrosse Harley-Davidson and dealt with Mike, his first response is yes, we've seen that and here's a fix. Then proceeded to repair my bike right away. Thank you for the awesome service, I only wish I lived closer!
5 5
knowledgable about the bike.
New Trike Sale
5 5
Nick Monsoor (not shown above) was superb. Very friendly, easy going and yet knowledgable! Jake Beyer was also above board, and most efficient. Together they made our purchase pretty easy and enabled us to be on the way with our new trike the same day! Nice conclusion to our week's trip around MI and WI!
Great Service
5 5
Excellent service. Blake and Brent gave me awesome service on separate days.
mike was great
5 5
i was heading out for long ride on Saturday and noticed the rear tire on my bike looked sketchy .. stopped in to your service dept and spoke to mike and he said he could have a new tire on in an hour... i left the bike had some lunch and he called me in about 50 minutes and said the bike was done...great service ..thank you
No pressure/very helpful
5 5
We had a wonderful experience purchasing our bike here. Joe didn't pressure us or hover, but was readily available to answer questions. Whatever we needed to make our decision, Joe and the rest of the crew provided. We came in for a t-shirt and left with a bike and big grins!
Bad Customer Service
1 5
Being a new rider for 4 months traded my bike for a new bike. Knowing I have a bad back, I'm only 5'4 & even told the sales guys this, I was recommended a bike that is 1690cc, coming from a 500. Even asked if this is too big, they just said oh no. Never once was I told I think this might be too big for you, & this is what we would advise. I got it home tipped it in my yard I'm not comfortable at all, called them the next morning to see if I could get my old bike back, They said they cant do anything, they said was we can lower the seat for $500, um yeah like that is going to help. This is very unprofessional, not a good way to stand behind their name. I spoke with a different bike shop & explained the situation to them; they stated if this happened to them, they would stand behind their business and get the rider into a different bike they are more comfortable with. I will be taking my business elsewhere. Not a good way to treat your customers, and I will be stating this situation to all my riding friends and theirs. NEVER again will I step foot in this store to do business. I guess they dont really care about someones life, when they call in 15 hours later to state they are not comfortable, its all about the Benjamins to them.
5 5
What a wonderful dealership and great people to help you out. Not pushy and always willing to help along with answer questions
5 5
We got parts and clothing everyone was helpful and not pushy.
service
5 5
got me right in for parts to be replaced, and was done nice & fast!
Parts
5 5
Good morning knowledge of products.