PDL CertifiedEmpire Harley-Davidson®


Empire Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Empire Harley-Davidson® reviews.

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By Alexander N. on June 16, 2018

Bronx,NY | New Sales Department'

Empire Harley-Davidson®

My experience at Empire was awesome. I have visited the facility on several occasions looking for a bike. I was not rushed, i was given very comprehensive overviews of the bike i looked at. I purchased my first Harley, and could not be happier. Also a special thank you to Jelly, she is an awesome part of your staff at Empire.

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By David R. on June 15, 2018

Yorktown Hts,NY | Service Department'

Empire Harley-Davidson®

Unlike most other dealerships, it is always a pleasure working the Empire HD service dept. Huge thanks to both Maddy and Rich on their excellent and professional customer service. Very flexible, understanding, and always willing to help even when it's a super busy day. This is the reason all of us keep coming back!

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By Jason F. on June 15, 2018

Bronx,NY | Clothing Department'

Empire Harley-Davidson®

I just wanted to take the time to commend Maddie on her excellent service. Every time I come in, shes always polite and very helpful. One of the reasons why I keep coming to Empire Harley. Keep up the great work. Rebecca is pretty awesome too.

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By Sigi G. on June 14, 2018

White Plains,NY | Parts and Accessories Department'

Empire Harley-Davidson®

We bought a tour pack for our 2017 Road King. Both, John and Andy, were extremely helpful in ordering all the right parts and having it perfectly installed. Needless to say there was some time constraint as we had planed our 2 week trip already and needed the additional space. Well, they made it happen well in time. Besides, Andy followed up with a very courteous after sales email to enquire if all was in good order. Two guys to be trusted! Cheers and a big thank you!

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By Allen M. on June 14, 2018

Cambria Heights,NY | General Department'

Empire Harley-Davidson®

It was just a routine inspection. I came in without an appointment. They took me as soon as they could. It was a short wait. Everyone was friendly as usual while I waited. It was worth the trip from Queens.

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By Peter D. on June 14, 2018

Yonkers,NY | General Department'

Empire Harley-Davidson®

I love coming to this store, sales,Dina, is just awesome. She sold me my 48 but everytime she sees me I feel all warm inside. She is so friendly with the smile that lights up the room. She answers all my questions ablut new bikes, even though she knows I'm not in the market right now. Rich the writer in the back was great, told him I hurt my back after I dropped the bike off and he had is shipped back to me by trailer, how awesome was that. The tech Josh explained what he did and what he found wrong that needed me to come back, but he made sure I could still ride in the mean time until the permanent fix was made. I have dealt with a few Harley stores before and as we all know they can sometimes think their shit doesn't stink when it comes to attitude. Empire is different, great people, great service. The only fly in the ointment is the amount of traffic around the store, Home Depot, costo and whatever else is there can be a little dangerous when trying to get to my fav Harley dealer!!!

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By Bob G. on June 14, 2018

Yonkers,NY | Service Department'

Empire Harley-Davidson®

Fast and easy Great service

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By Dannielle B. on June 14, 2018

Stamford,CT | General Department'

Empire Harley-Davidson®

Delivered my bike and was very professional

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By Nick S. on June 14, 2018

White Plains,NY | Service Department'

Empire Harley-Davidson®

Rich is the guy that reinforces my belief in Harley. If I need service, he's my go to person. A class act!

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By Allan B. on June 14, 2018

Larchmont,NY | New Sales Department'

Empire Harley-Davidson®

Angel Ramos & Kris Leid are my sales staff who I will recommend too everyone I know planning on buying a Harley . I decided to trade in my 13 year old Harley, Angel took his time explaining the improvements on the 2018 models and Kris worked the numbers to no end on a 2018 Road King Special. Also Angel brought me to met the clothing, parts, and service staff which I felt was a Great.

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