PDL CertifiedHourglass Cycles


Hourglass Cycles is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Hourglass Cycles reviews.

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By Bill M. on July 11, 2018

Roswell,GA | General Department'

Hourglass Cycles

Truly professional service, 10 out of 10. Diagnosis was excellent, and the fulfillment of necessary maintenance was terrific in every aspect. Thank you for your professionalism, as it will provide tremendous peace of mind as I head out to Portland, Oregon from Roswell, Georgia. I am ready to ride! Thanks again.

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By Jamie S. on June 23, 2018

Pooler,GA | Parts and Accessories Department'

Hourglass Cycles

Ordered an in stock wheel sensor for my S1000rr. Paid for overnight shipping, so that I could get my bike back on the road. The part never arrived.

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By Norman J. on June 20, 2018

Stone Mountain,GA | General Department'

Hourglass Cycles

Gary and Dave were great. Tech in shop did no do as asked ( he rides the goldwing) I asked and paid to install battery tender cable to come up under right side seat he did just as he wanted and paid no attention to this directive. Brought it out at steering bars. And I went ahead and paid for his time why I dont know! You asked I am telling !

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By Benjamin T. on June 20, 2018

Marietta,GA | General Department'

Hourglass Cycles

Great group of folks. Took great care of me and the bike.

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By Henry P. on June 15, 2018

Norcross,GA | Service Department'

Hourglass Cycles

called about recall on my thruxton 1200r,got to it next morning while I waited.Very quick service on short notice.Gary and David did a great job bike is running well.

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By Darcy B. on June 15, 2018

Cumming,GA | Service Department'

Hourglass Cycles

As BMW Motorcycle enthusiasts with 8 bikes in our garage (all but 3 were purchase at Hourglass Cycles) My wife and I cannot express how close our relationship needs to be with the service department, and how much trust we must put on them, since they work on all aspects of maintenance on all of our bikes. And we can say without no doubt that we fully trust the service performed and advice given by the whole service team at Hourglass, from the warmth and friendly attitude you will receive in the front from Gary and from David, to the master advice you will get from Tom, Phil or Kevin, they care about making sure the work is performed to the highest standard and that you are fully aware of everything that was done when the time comes to pick up your bike, and they are always available to come talk to you and answer any questions you may have. We truly appreciate the Customer Service we have received from the entire Hourglass Cycles team, but have a special place in our hearts for the service team, keep up the good work guys!

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By Robert ( Mark ) T. on June 13, 2018

Flowery Branch,GA | Service Department'

Hourglass Cycles

This service was just tires but I trust the service department at Hourglass to take care of all 3 of my bikes from tires to major service. Job done right the first time, every time.

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By Jeff K. on June 10, 2018

Jasper,GA | Service Department'

Hourglass Cycles

Friendly and professional, price and delivery time as quoted

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By Jordan M. on May 29, 2018

Marietta,GA | Sales Department'

Hourglass Cycles

I bought my bike with Mike Ethridge in sales. He's very nice and made me feel very at ease throughout the process. I also met Kyle and he was great. He showed me some tips on the bike I had just purchased. Very friendly atmosphere. The girl in finance got me out of there fast, while managing a great sense of humor. Well done everyone.

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By James B. on May 20, 2018

LAKE WORTH,FL | Service Department'

Hourglass Cycles

Knowing that I had travelled from Florida and had plans they were able to expedite my service by moving it into a cancelled appointment time. This allowed me to continue with my plans and my bike. A pleasant surprise! Estimate was spot on and service was efficiently handled. Thank you

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