PDL CertifiedIndian Motorcycle of Knoxville


Indian Motorcycle of Knoxville is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Indian Motorcycle of Knoxville reviews.

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By Jay M. on August 18, 2017

Oak Ridge,TN | Service Department'

Indian Motorcycle of Knoxville

Rob has always taken the time to answer my questions concerning my Chief Vintage and the several times that my bike has been in for tires and recall issues the bike was ready when promised and cleaner than when I dropped it off...cant say enough about Rob Martin and his knowledge and level of customer service experience. Jay McGinty

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Personnel

By Bobby A. on August 10, 2017

Oliver Springs,TN | Pre-Owned Sales Department'

Indian Motorcycle of Knoxville

I don't think I ever heard the salesman's name, or even the sales manager name. We did a lot of talking, with me trying to get a lower price, but unsuccessful at the most. I love the bike, it rides great and looks great, and I have already spent about 500 bucks for accessories. He didn't mention about any discount for buying accessories at your store.. Bought all mine on-line. Otherwise, I was pleased with the service, since you had to deliver the bike.

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My 3rd bike purchase this year.

By Brian S. on August 9, 2017

Rutledge,TN | New Sales Department'

Indian Motorcycle of Knoxville

Outstanding sales team! Didn't arrive at dealership till 10 minutes after closing time on a Saturday evening. Jake, Curtis and Lane all hung around and got me out the door with a pretty good deal on my new Chief Dark Horse! Thank You Men.

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Installation of High Bar Kit and Peep Mirror

By John B. on July 6, 2017

Knoxville,TN | Service Department'

Indian Motorcycle of Knoxville

I recently purchased a high bar kit for my Bobber and was having trouble installing the new peep mirror, so I brought it and the bike to the service dept. It was almost closing time, and the service guys were wrapping up for the day when I arrived. They didn't give me the old line about closing time, come back tomorrow, but stopped to help me get the mirror put on so I could ride safely. I told them then that a customer remembers getting good service like that, and I will. Kudos to your service guys, and all your staff for that matter...always professional and helpful with a smile.

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Routine service appointment

By Mark M. on June 23, 2017

Knoxville,TN | Service Department'

Indian Motorcycle of Knoxville

Great service - very accommodating to my schedule and performed exactly to the estimate for cost and time to complete.

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5 5
Rob has always taken the time to answer my questions concerning my Chief Vintage and the several times that my bike has been in for tires and recall issues the bike was ready when promised and cleaner than when I dropped it off...cant say enough about Rob Martin and his knowledge and level of customer service experience. Jay McGinty
Personnel
4 5
I don't think I ever heard the salesman's name, or even the sales manager name. We did a lot of talking, with me trying to get a lower price, but unsuccessful at the most. I love the bike, it rides great and looks great, and I have already spent about 500 bucks for accessories. He didn't mention about any discount for buying accessories at your store.. Bought all mine on-line. Otherwise, I was pleased with the service, since you had to deliver the bike.
My 3rd bike purchase this year.
5 5
Outstanding sales team! Didn't arrive at dealership till 10 minutes after closing time on a Saturday evening. Jake, Curtis and Lane all hung around and got me out the door with a pretty good deal on my new Chief Dark Horse! Thank You Men.
Installation of High Bar Kit and Peep Mirror
5 5
I recently purchased a high bar kit for my Bobber and was having trouble installing the new peep mirror, so I brought it and the bike to the service dept. It was almost closing time, and the service guys were wrapping up for the day when I arrived. They didn't give me the old line about closing time, come back tomorrow, but stopped to help me get the mirror put on so I could ride safely. I told them then that a customer remembers getting good service like that, and I will. Kudos to your service guys, and all your staff for that matter...always professional and helpful with a smile.
Routine service appointment
5 5
Great service - very accommodating to my schedule and performed exactly to the estimate for cost and time to complete.
Outstanding customer service.
5 5
Mr. Jordan somehow seems to know a lot about all parts and accessories for every bike that they deal with. And he seems to go out of his way to ensure you leave the dealership an satisfied customer! The next motorcycle I buy, hope to buy from Jordan if I have to buy one piece at a time.!.!.! He
5 5
Jordan is very knowledagble and helpful. His number one goal is customer satisfaction. He is a great asset to Indian of Knoxville! I would buy another Indian because of Jordan.
5000 Mile Service
5 5
I brought the bike in for the scheduled service. Everyone was friendly. The service guys did exactly what they said they'd do when they said they'd do it. They are taking excellent care of my Scout.