PDL CertifiedGold Rush Harley-Davidson®


Gold Rush Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Gold Rush Harley-Davidson® reviews.

Submit Review


By Don A. on September 13, 2017

Spring Creek,NV | None Department'

Gold Rush Harley-Davidson®

Couldn't find better professionals.

Read More Submit Review

By Frank L. on September 12, 2017

Elko,NV | None Department'

Gold Rush Harley-Davidson®

I really enjoy going to the Harley Shop and I'm always greeted by my name and everyone is so courteous. So pick which one well it is all of them. They are always helpful on making you fill comfortable and so welling to please you.

Read More Submit Review

By Gavin J. on August 20, 2017

Spring Creek,NV | Clothing Department'

Gold Rush Harley-Davidson®

Thank you for your great customer service and knowledge

Read More Submit Review

By Gary M. on August 12, 2017

Spring Creek,NV | Parts and Accessories Department'

Gold Rush Harley-Davidson®

My experience with gold rush Harley Davidson has been the best in sales and parts has been great the staff is best

Read More Submit Review

H-D TShirts

By Mark E. on August 11, 2017

Holland,PA | None Department'

Gold Rush Harley-Davidson®

EBay Purchase.

Read More Submit Review

5 5
Couldn't find better professionals.
5 5
I really enjoy going to the Harley Shop and I'm always greeted by my name and everyone is so courteous. So pick which one well it is all of them. They are always helpful on making you fill comfortable and so welling to please you.
5 5
Thank you for your great customer service and knowledge
5 5
My experience with gold rush Harley Davidson has been the best in sales and parts has been great the staff is best
H-D TShirts
5 5
EBay Purchase.
5 5
Great service and very helpful. Enjoy stopping in when we are in Elko, great business, great staff.
Great service
5 5
Yvette was great called to make sure the order was right and that I was satisfied , Thank you lady
5 5
GREAT EXPERIENCE , FAST SERVICE & QUALITY ITEM
Always nice
5 5
Since Jaycee isn't there any longer..the new girl is just as awesome. Always friendly, calls you by name and knows what you like.
As promised sooner then promised
5 5
Perfect condition delivery a day earlier than promised.
Nice Shirt
5 5
Fast shipping! Nicely packaged .
5 5
Excellent service and very helpful staff. I will definitely be back to Gold Rush Harley Davidson.
5 5
Bought shot glass off of eBay from their shop excellent service
Christmas presents
5 5
I was looking for Christmas presents for my husband and for a special party. Chris was especially helpful with the Christmas party items and ideas for my husband as well Tom found exactly what I needed in the catalog
Bad Tire
2 5
Goldrush mounted new tires on my bike. After about 100 miles I had a flat. Just past Battle Mountain. I had to wait 4 hours for AAA to get me towed. Another story. I was headed to Tahoe, so they towed me to Winnemucca. They had to put a new tire on at Sonoma Cycles. I lost a day and $400. Not counting the hotel. The flat tire didnt look right. The inside had delaminated. I had it returned to Goldrush, thinking possibly it was a factory defect. Goldrush speculated that I hit something very hard with the tire. It was the back tire. I would have hit it with my front tire too, and Id probably be lying in a ditch. They promised to get back to me to see if the factory would compensate me in any way. That was in September. Still no word. Ill give these guys a couple years of practice before trying them again.
Awesome and friendly people to work with
5 5
Tom and Chris both have made my experience with Harley a blast and also the girls that work the clothing they always remember me and call me when new stuff arrives. Great place and great people
Add ons and service
5 5
Naturally after Chris sold me the bike I needed to get some gear to travel. Tom was very helpful in not just placing the order and calling when the gear arrived but made suggestions to complete the tour Pak setup and make it functional and practical. He and the gold rush team will continue to be the go to folks.
Amazing
5 5
Entering this dealership, no, not dealership, better, friends I hadn't met yet. Friendly and relaxed atmosphere. No pressure from anyone. That is what everyone seeks from a dealership. I love my Chester's here in Reno, so far if I had to choose a store that compares to Chester's. Elko, you've got it! I walked in and Kaycee was the first I saw with a big smile welcoming me to Gold Rush Harley-Davidson, Elko Nevada. Need I say more? Traveling from Yellowstone back home, I missed the chance to get my chips in Twin Falls. No problem, that's our sister store. Here are the Twin Falls chips. So, I picked up my Challenge coin and Gold Rush shirt. Thank you Gold Rush H-D Elko for making my drive back to Reno worth every mile.
Amazing
5 5
Entering this dealership,no, not dealership, better, friends we haven't met yet. Friendly and relaxed atmosphere. No pressure from anyone. That is what everyone seeks from a dealership. I love my Chester's here in Reno, so far if I had to choose a store that compares to Chester's. Elko, you've got it! I walked in and Kaycee was the first I saw with a big smile welcoming me to Gold Rush Harley, Elko Nevada. Need I say more? Traveling from Yellowstone back home, I missed the chance to get my chips in Twin Falls. No problem, that's our sister store. Here are the Twin Falls chips. I also picked up my Challenge coin and my Gold Rush shirt. Thank you Gold Rush H-D Elko for making my drive back to Reno worth every mile.
Re-service
5 5
I can't take back my previous low rating, but when Tom read it, he called me right away, and got the nice whitewalls on my Heritage Classic. I rode it about 100 miles and got a flat. Probably not related. The staff are really nice people.
5 5
Stopped in for a shop pin during a cross country solo ride. staff was super! gave travel tips, route information and a service tech asked my wife if we needed the bike serviced. We didn't need the service, but they were ready to get right on it. Great place, and will visit again next time we are out that way
Sales and service
5 5
Mkind of people, first time I went in the store I bought a 2016 Trike.
Preference to travelers
2 5
Thiss a really nice store; really nice to have in town. I decided to have my bike serviced there. The appointment went well and the friendly people discussed the need for two tires. The evening it was to be ready, I received a voicemail saying I needed brakes. When I was able to call them back, I was told that a traveler stopped in, needing a tire, and theyd given him my tire. Id have to wait a week to get whitewalls. I offered to go to another motorcycle place, purchase the tire there, and have Goldrush install it. Goldrush countered that blackwalls were available. I decided to go with the tires they had in stock, even though it would drastically change the bikes looks. I was told itd be ready that same day. Another traveler came through, and again they had to give the traveler preferential treatment. First, the travelers may never come through again, but you would expect that people who live here will. Im not sure that having a 100% satisfied for travelers makes sense. Next, it would seem really nice if they would put on their best Andy Griffith, and tell the travelers Well, we sure do have some mighty fine motels in town thatd love to have your company, so I can keep all the repairs on schedule, and while youre here, why not have a nice dinner at The Star?. Next time, Ill go to Snake Harley, where I have always been treated well.
Customer service
5 5
Top notch dealership. I purchased my bike in Montana and have had problems with the sound system. Tom and staff including the owner have gone out of their way to correct the issues. They have offered their personal vehicles as well as the owners bike as well. This has been a shitty experience from the purchase but this staff has made the follow through exceptional. I can't say enough.
Excellent Service
5 5
Since buying our bike from Gold Rush Harley we visit on a regular basis buying bike and clothing accessories. We've always been treated like family and everyone remembers us on a 1st name basis which means a lot. Costumer service is awesome with no pressure to purchase. We enjoy going in just to visit from time to time which gives us an excuse to purchase cool stuff.