PDL CertifiedSonoma County Harley-Davidson


Sonoma County Harley-Davidson is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Sonoma County Harley-Davidson reviews.

Submit Review


Above & Beyond

By Rick M. on December 21, 2017

Kelseyville,CA | None Department'

Sonoma County Harley-Davidson

I bought a 17 Street Glide CVO, the sale was simple and professional! Thanks Jeff! Customizing a bit more was the excellent Partsmen, Jeff and Walter! During the Firestorm in October, I got an Email offering FREE storage if I wanted it! Frank in service had my bike serviced while I took advantage of safe storage! Awesome dealership!

Read More Submit Review

Phil Eiselin

By Rick R. on November 12, 2017

Calistoga,CA | None Department'

Sonoma County Harley-Davidson

I recently bought a Fat Boy at SCHD, and I must say, it was the best dealership experience I've had. I wasn't sure which direction I wanted to go bike wise, but with Phils' knowledge and expertise, I wound up with the perfect bike, and honestly , couldn't be happier. He spent 3 hrs with me on my first visit, by the time I left, I had a good idea what I wanted, and I went back and purchased the Fat Boy a week later. Jeff Shem was also a master on the sales end as well, making the purchase as seamless as one could ever imagine. A shout out to the gals in apparel as well. Taking time to walk me through the choices and purchase of all my riding gear. The entire staff was head and shoulders above any place I've dealt with before. Thankyou all so much for a brilliant experience.

Read More Submit Review

By Alexander T. on November 11, 2017

Windsor,CA | None Department'

Sonoma County Harley-Davidson

Excellent service

Read More Submit Review

5000 Mile srv

By Dave O. on November 7, 2017

Santa Rosa ,CA | Service Department'

Sonoma County Harley-Davidson

The Can depend on the work getting done in a timely matter, professionally getting my bike back better then I took it in. They keep me inform throughout the srv of any other problems that may arise as they srv my bike. Couldnt ask for anything better!

Read More Submit Review

By Steve Paul M. on October 31, 2017

Santa Rosa,CA | MotorClothes Department'

Sonoma County Harley-Davidson

All of these girls are friendly and knowledgeable. Great dealing with anyone of them.

Read More Submit Review

Above & Beyond
5 5
I bought a 17 Street Glide CVO, the sale was simple and professional! Thanks Jeff! Customizing a bit more was the excellent Partsmen, Jeff and Walter! During the Firestorm in October, I got an Email offering FREE storage if I wanted it! Frank in service had my bike serviced while I took advantage of safe storage! Awesome dealership!
Phil Eiselin
5 5
I recently bought a Fat Boy at SCHD, and I must say, it was the best dealership experience I've had. I wasn't sure which direction I wanted to go bike wise, but with Phils' knowledge and expertise, I wound up with the perfect bike, and honestly , couldn't be happier. He spent 3 hrs with me on my first visit, by the time I left, I had a good idea what I wanted, and I went back and purchased the Fat Boy a week later. Jeff Shem was also a master on the sales end as well, making the purchase as seamless as one could ever imagine. A shout out to the gals in apparel as well. Taking time to walk me through the choices and purchase of all my riding gear. The entire staff was head and shoulders above any place I've dealt with before. Thankyou all so much for a brilliant experience.
5 5
Excellent service
5000 Mile srv
5 5
The Can depend on the work getting done in a timely matter, professionally getting my bike back better then I took it in. They keep me inform throughout the srv of any other problems that may arise as they srv my bike. Couldnt ask for anything better!
5 5
All of these girls are friendly and knowledgeable. Great dealing with anyone of them.
New HD Purchase
5 5
I purchased a 2018 Street Glide this weeekend from Jeff. I already knew exactly what I wanted before I got there, but Jeff made the process seamless. He was knowledgeable, patient, and up front. I appreciated his time and effort and couldnt be happier with my new HD. Thank you!
Stage II Kit
5 5
I had a stage II cam kit installed in my 2017 Street Glide. They ordered the parts then called to bring bike in. It was in one morning and done by the end of the next day. The service was great and so were the people. Everyone at Sonoma Harley are great to work with.
parts
5 5
I purchased a used Fat Boy. Needed saddle bags, new seat and a cover. It's been 8 years since i set foot in a HD shop. The Sonoma county shop remodel was done very well. I'm impressed. The parts staff are very helpful. I didn't see Tom Denski's name(listed above).He was helpful also. Thanks
Always helpful and friendly!
5 5
Ive called a few times requesting a specific item of clothing or hat and have always received outstanding service!
Sales and follow through
5 5
I had a great experience with Jeff. He made us feel completely at ease. No pressure sale and willing to answer every question patiently and thoroughly. His follow up is remarkable calling every so often to see how we are doing, how the bike is doing, and if we have any questions as the bike was breaking in. Buying a harley is an awesome experience. Jeff made it better. I'm a happy customer.
5 5
Terry is the main reason I come to SCHD. Living out of the area as far as I do, I struggle to work in a service call at any dealership (and I get many-86,000 miles on this HD). Terry makes it all happen with gratitude and I get the impression I am SCHD's best customer. Terry provides is a huge value to me. I will continue to have SCHD service my bike because of the care and AMAZING service I receive. Thank you Mr. Edick!
5 5
AWESOME
5 5
Excellent service friendly very helpful knowlegable overall great customer service with a smile loved this place and all the employees so helpful.
5 5
Great knowledge and very thorough
5 5
Great experience thank you Matt.
Real license plate
5 5
I have nothing but good things to say about your service department your parts department Matt Derek Walter axle they all treated me great the work is done on my bike is always excellent,I will continue to bring my motorcycle back to you as long as I own it thanks again
5 5
Knowledgeable and helpful
Great guy
5 5
I order some parts for my 03 sporster at the Sonoma county Great and very helpful team thanks Walter k
5 5
Knowledge of items needed
Great as always
5 5
I can always count on Walter to get me the right part i need even when i sometimes ask for the wrong thing. His knowledge on motorcycles is top notch.
Excellence-as always
5 5
The ladies that work at Sonoma County Harley are always so friendly and helpful. They give me their opinion on how clothing looks (and they don't just say it's great, they really do give honest opinions) or the functionality if appropriate. I have never had an unpleasant experience, and I really appreciate this in my local Harley store!
5 5
Walter is knowledgeable, helpful, and always friendly. I enjoy working with him.
thank you!
5 5
Overall great experience we love the Dyna and were very pleased with the customer service. Jeff followed up by phone to make sure everything was going well and I appreciated that. Also they were helpful with giving me information about my Sportster and noticed a charge that shouldnt have been there when I got it from San Jose Harley so we will definitely be following up with them, but greatly appreciated the information and hopefully San Jose makes it right.
Couldnt Be Happier
5 5
I am a new customer to Harley not knowing to much about them having come from an old non American bike. Jeff took the time to explain the different models and had me test drive all that I was interested in. I am now an owner and proud to be part of the Harley family.
Custom 2017 FLTRXS
5 5
I have been working with these gentlemen for over a year, planning my new RG. I am a VERY anal customer who like things to be perfect. Both Jeff S and Derek have been extremely patient, thorough and generous with their time. I feel like they really care about the customer and my experience has been fantastic! I am looking forward to my new RG and the guys are making a custom build an easy adventure. Thank you SCHD!!