PDL CertifiedRattlesnake Mountain Harley-Davidson


Rattlesnake Mountain Harley-Davidson is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Rattlesnake Mountain Harley-Davidson reviews.

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By Jason D. on July 20, 2018

Hermiston,OR | General Department'

Rattlesnake Mountain Harley-Davidson

We bought a new can-am not only was it low on Oil and 1 whole side had all the screws lose but was told that it was a can am issue not theirs. Service dept promised us allot of stuff since we were on the road with it for vacation before we realized the Oil issue. Never did hold up to the end of their bargain. After spending over 20 thousand they gave us a cheesy hairbrush and tube of chapstick. Kind of insulting! My daughter bought 1 in Florence when we were there. Back to camp in about an hour with it. They gave them sweatshirts, helmet,flag and wine glasses. They do appreciate their customers. Wished we would have waited and bought there as well.

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By Michael S. on July 16, 2018

OTHELLO,WA | New Sales Department'

Rattlesnake Mountain Harley-Davidson

Huge thanks to Scott and Dusty for the help in purchasing my custom street glide. Both these men have helped me with two other Harley purchases as well and have never forgot my name or my wife's name. They've made us feel like part of the rattlesnake mountain harley davidson family. Rattlesnake has a huge selection of new and used bikes. They really do have something for everyone. Will recommend this place to friends and family.

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By Kahrissa P. on July 16, 2018

UNION,OR | Sales Department'

Rattlesnake Mountain Harley-Davidson

Fantastic buying experience. I knew what I wanted when I went in and they had it ready to go! Whole experience took 1 hour 15 minutes from the moment I walked through the door, till I left on my perfect bike!!! I could not be more happy with my experience!!!

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By Julie D. on July 11, 2018

Moses Lake ,WA | Clothing Department'

Rattlesnake Mountain Harley-Davidson

Terra and the other girls in clothing are so fun to talk to and pass the time with while waiting for my bike or my husbands bike or my brothers bike is getting worked on. I love that they recognize me and sometimes remember my name. Theyre helpfull when Im looking at clothes too.

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By Jacob H. on July 11, 2018

Moxee,WA | Service Department'

Rattlesnake Mountain Harley-Davidson

I arrived late due to long travel and traffic conditions. They were able to squeeze me in despite that.

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By Todd M. on July 9, 2018

Kennewick,WA | Service Department'

Rattlesnake Mountain Harley-Davidson

Two thumbs way up! Every time I need service, Ivan always goes above and beyond to make sure I'm a satisfied customer. He even let me borrow his sunglasses once when I forgot mine. Everyone at RMHD is great! Thanks for making my HD experience a positive one!

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By Brian W. on July 9, 2018

Kennewick,WA | Service Department'

Rattlesnake Mountain Harley-Davidson

Jeremy Smith, Service Manager, is awesome. I had an issue during a 4,300 mile ride recently and brought my 2017 Road Glide Special back in to Jeremy with some concerns regarding a Recall Issue that had previously been handled. Jeremy personally made sure all of the service issues were taken care of, provided additional services that might be needed and made sure that my bike was completely cleaned up from a bunch of oil that had sprayed all over my bike. I feel very confident that if I have an issue with a service problem, Jeremy will make sure that it gets taken care of.

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By Michael P. on July 6, 2018

Pocatello,ID | Parts and Accessories Department'

Rattlesnake Mountain Harley-Davidson

No major issues.

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By Darrell S. on July 2, 2018

Hermiston,OR | Service Department'

Rattlesnake Mountain Harley-Davidson

Ivan will not return your calls. So it is very difficult to find out what is happening with your bike.

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By Andrew C. on June 29, 2018

Kennewick,WA | Service Department'

Rattlesnake Mountain Harley-Davidson

This guy is my hero, when I come into the service center I look forward to seeing such a friendly face. This dude is a keeper. He definitely deserves a fatty raise too!

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