PDL CertifiedHarley-Davidson of Madison


Harley-Davidson of Madison is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Harley-Davidson of Madison reviews.

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Quick oil change

By Chris N. on September 22, 2017

Sun Prairie,WI | None Department'

Harley-Davidson of Madison

drive up oil change is amazing, I'm the worst at booking appointments and being able to just show up and get in is amazing. Tech who helped was awesome and helped explain everything they checked over.

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Happy disabled veteran

By Dale S. on September 21, 2017

Beaver Dam,WI | Riding Academy Department'

Harley-Davidson of Madison

I came into the program not sure of what to expect, I have two prosthetic knees and an acute hearing loss in both ears. I am new to riding and wear hearing aids in both ears and not sure how the helmets, and loud noise would affect my ability to ride. I was also concerned about my legs . I informed my instructors of my disability and it was no problem for them at all. They did a fantastic job of making sure I could hear their instructions and their use of hand signals to communicate really helps the hearing impaired. The way I and all of my classmates were treated was top notch by great instructors that new their sh-t. And I would like to thank Harley Davidson for their respect and honor they show Americas Veterans, and all the wonderful things they do for Americas Vets. I am proud to be an American and I am equally proud that Harley Davidson welcomed me to their family. Thank you all so much.

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Motorclothes Purchase

By David K. on September 19, 2017

Madison,WI | Motorclothes Department'

Harley-Davidson of Madison

MJ always takes good care of us when we visit. She is friendly and knowledgeable, and super-helpful!

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Super friendly

By Eric B. on September 19, 2017

Waterloo,WI | Motorclothes Department'

Harley-Davidson of Madison

Connie always goes the extra mile to make you feel at home while your looking around.

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Special order

By Babette T. on September 18, 2017

Cottage Grove,WI | Motorclothes Department'

Harley-Davidson of Madison

Chanel is always so very helpful whether it is getting fitted for helmets or special ordering a gift for my husbands birthday. I have so much confidence in what Chanel advises, she knows Harley Davidson products. On a personal level, Chanel and so many of the HD Madison staff treat you like family.

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Quick oil change
5 5
drive up oil change is amazing, I'm the worst at booking appointments and being able to just show up and get in is amazing. Tech who helped was awesome and helped explain everything they checked over.
Happy disabled veteran
5 5
I came into the program not sure of what to expect, I have two prosthetic knees and an acute hearing loss in both ears. I am new to riding and wear hearing aids in both ears and not sure how the helmets, and loud noise would affect my ability to ride. I was also concerned about my legs . I informed my instructors of my disability and it was no problem for them at all. They did a fantastic job of making sure I could hear their instructions and their use of hand signals to communicate really helps the hearing impaired. The way I and all of my classmates were treated was top notch by great instructors that new their sh-t. And I would like to thank Harley Davidson for their respect and honor they show Americas Veterans, and all the wonderful things they do for Americas Vets. I am proud to be an American and I am equally proud that Harley Davidson welcomed me to their family. Thank you all so much.
Motorclothes Purchase
5 5
MJ always takes good care of us when we visit. She is friendly and knowledgeable, and super-helpful!
Super friendly
5 5
Connie always goes the extra mile to make you feel at home while your looking around.
Special order
5 5
Chanel is always so very helpful whether it is getting fitted for helmets or special ordering a gift for my husbands birthday. I have so much confidence in what Chanel advises, she knows Harley Davidson products. On a personal level, Chanel and so many of the HD Madison staff treat you like family.
Very helpful staff.
5 5
Wasn't there to make a large purchase but Clayton was very helpful and answered all my questions.
HD OF MADISON
5 5
PEOPLE ARE FRIENDLY AND ARE VERY WILLING TO HELP YOU, MY CHOICE FOR MY BIKE SERVICE AND PARTS OH CLOTHES AND ACCESSORIES ARE GREAT AS WELL
5 5
Everyone was great,
5 5
Very happy with service work done today.
Getting parts
5 5
These 3 gentlemen treat you like a brother when you are there to order or receive parts. I would go to any three of them for parts
First time buyer
5 5
First time purchasing a motorcycle, everyone was very nice and helpful. I will definitely do business with them again.
JohnBoy
5 5
John took the time to sit down w/ me and answer all my questions about the 2018's. Thanks John
5 5
I find that the staff at Madison Harley Davidson is very nice and helpful. I always feel welcome and that means a lot. This is the kind of service that wants me to come back time and time again. I only wish the jacket I want wasn't on back order. :(
5 5
took time with me, to bring up date new bike
2018 test rides
5 5
Wow, what a great way to spend a Saturday. Loved the new models!
New Bike
5 5
I dealt with John Ogden on trading my bike for a 2018 Ultra Limited. John was prompt and courteous and I appreciated his time.
Buying clothing
5 5
Love that you carry numerous Tall sizes
5 5
It really doesn't matter what department you visit all the employees are friendly and helpful.
5 5
I like shopping when Barb is working. She is very knowledable and helpful!
Extra effort
5 5
On a recent visit they went above and beyond to get my bike repaired prior to a holiday weekend trip.
Great Service Department
5 5
I just had the Stage 1 download for the ECM installing a Heavy Breather Air Intake. After having had the download on other HDs I've owned, this was the first time it seemed to make a real seat of the pants difference. The Service Rep, Nic was friendly, helpful and informative about the process. I definitely felt I was getting my money's worth from the HD of Madison Service Dept.
The Very Best
5 5
Dee Dee and all of Virgil's crew are among the very best in the. Harley Davidson Dealer family. I visited 18 others dealers this summer as part of the Passport tour, and it is without any hesitation or reservation that I say that Madison Harley Davidson is absolutely the best. Walk into the dealership and you are always greeted BY NAME and they are genuinely glad to see you, not a fake or pretend pretense, just good old friendship. I will NEVER go to any other dealer.
5 5
Needed immediate service on my trip to Sturgis. Service got me in asap diagnosed problem and got me back on the road in under an hour. Fantastic Service
clothing
5 5
I will definitely shop there when we are in town, staff was welcoming & friendly when going into a shop if no one says hello to you then I'm usually back out the door, and yes i have left a couple shops where i won't go back due to rude staff. I like the shops that are staff friendly. keep up your great atmosphere.
5 5
It's a Awesome program All the riding coaches are Very helpful And professional.