PDL CertifiedHarley-Davidson of Madison


Harley-Davidson of Madison is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Harley-Davidson of Madison reviews.

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Fall service

By Michael M. on November 10, 2017

Lodi,WI | None Department'

Harley-Davidson of Madison

Great crew getting me in with no appointment for a tire and winter oil change! Excellent place to buy and service your Harley !

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By William H. on November 4, 2017

Monona,WI | Pre-Owned Sales Department'

Harley-Davidson of Madison

ALL DEPARMENTS ARE GREAT.

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By Craig M. on November 3, 2017

Baraboo,WI | Service Department'

Harley-Davidson of Madison

Bike into service was done when I was told

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By Lester O. on November 3, 2017

Beaver Dam,WI | Parts and Accessories Department'

Harley-Davidson of Madison

In the parts department it's not just one person I have dealt with but most of them and I have but very good things to say about them. They all have been friendly and helpful.

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By Michael S. on November 2, 2017

Platteville,WI | Service Department'

Harley-Davidson of Madison

Very helpful in choosing my new lights to add to my bike. Very knowledgeable.

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Fall service
5 5
Great crew getting me in with no appointment for a tire and winter oil change! Excellent place to buy and service your Harley !
5 5
ALL DEPARMENTS ARE GREAT.
5 5
Bike into service was done when I was told
5 5
In the parts department it's not just one person I have dealt with but most of them and I have but very good things to say about them. They all have been friendly and helpful.
5 5
Very helpful in choosing my new lights to add to my bike. Very knowledgeable.
5 5
Vary helpful. Not pushy. Knowledgeable
Brake issue
5 5
Nic listened as I explained the problem ,which I thought was a wheel bearing. After he and service tech checked it was warped rotors. Great job, even checked warranty, covered it. Thanks
5 5
Great
5 5
Bobbi was very nice to work with. She was patient and even offered suggestions as I was dropping my bike off. It was very much appreciated.
5 5
Very friendly and helpful!
Road Service
5 5
I'm not sure of the person's name. However, service came right out and picked up my bike, Marcia and myself within 30 minutes. They had us out of there within and hour. Highly recommend your service department.
5 5
Fast attention and knew exactly what i needed.
Excellent Empioyee's
5 5
I have to say Connie is just like Chanel they both go above and beyond. I do not want to leave the rest out. They are the greatest group of people and the most helpful. Connie made our daughter feel like she was on top of the world that day by showing her rings that you can make your way. Thank You
5 5
Both Casey Zell and Nic Schultz were very helpful with my questions about what to do about getting different handle bars. Now I know what to look for in bars so that my ride will be more comfortable.
5 5
Nic is helping me do a ground up customization of my 01 Heritage and it's nice to have someone with Nic's knowledge and experience doing the work I need.
Brake pads
5 5
I called to see if you had the right ones and Aric told me he had them. I asked him to put my name on them and I would be right over to get them. I went right to parts. Aric had the pads ready, I paid for them and left. The whole transaction took maybe 20 minutes. That's fast service
5 5
Very knowlegable and friendly
Pink label shirt
5 5
I called the store to check on a pink label shirt to see if it was available in the store. The person who answered the phone was very polite and actually put me on hold to physically check if the shirt was there . Lucky for me it was ! I wear a 3 w . They held it for me at desk area encouraged to try on which I did,fit great ! Will be returning customer as other sale people where friendly helpful . Plus the selection of items is outstanding .
5 5
very helpful
Ebay sales. 1996 electra glide custom
5 5
Your staff was very helpful,and nice. Bike pickup was made fast and simple. Love the bike, had a pleasant 500mile trip home. Thanks.
General interaction
5 5
Ive always had an awesome experience and service because of Barb, Chad, and Patrick. They are consistently very patient, knowledgeable, and helpful.
5 5
Maggie is always friendly and welcoming.
Clothing
5 5
Great service and they helped me a lot. Even recommend a great Pizza Place which we did eat at.Thanks
Regular service
5 5
Nic and Don toke great care of two of my bikes when I bought them in for service. Thanks
5 5
Very Helpful and pleasant to talk to. The store was very clean and liked the layout all together.