PDL CertifiedBig Sky Harley-Davidson®


Big Sky Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Big Sky Harley-Davidson® reviews.

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It's the simple things!

By Ryan S. on September 14, 2017

Great Falls,MT | Parts and Accessories Department'

Big Sky Harley-Davidson®

I came in looking for tranny & primary oil. Bob was 1 step ahead of me and knew quantities and the likely gasket and o-rings that I didn't know I was going to need. He saved me a 2nd trip for sure. Thanks Bob!

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Shifter broke

By Richard B. on September 9, 2017

Calgary,AB | Service Department'

Big Sky Harley-Davidson®

I was riding hard to get home to Calgary when I realized my shifter pegs had come loose just as I was coming into Great Falls. Turns out the spline had finally worn out. These guys replaced the parts and had me back on the road in just minutes! You totally saved my day!

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By Zachery H. on September 8, 2017

Ulm,MT | None Department'

Big Sky Harley-Davidson®

Scott thanks for everything the bike is a blast

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Water pump replacement

By Bill L. on September 3, 2017

Kansas City,KS | Service Department'

Big Sky Harley-Davidson®

Michael did an excellent job of getting me on the road as quickly as possible. HD parts are expensive, but he did the job quickly and efficiently. Thanks!

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Great Service

By Troy C. on September 3, 2017

Helena,MT | Parts and Accessories Department'

Big Sky Harley-Davidson®

Always receive great service from the crew at Big Sky Harley Davidson.

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It's the simple things!
5 5
I came in looking for tranny & primary oil. Bob was 1 step ahead of me and knew quantities and the likely gasket and o-rings that I didn't know I was going to need. He saved me a 2nd trip for sure. Thanks Bob!
Shifter broke
5 5
I was riding hard to get home to Calgary when I realized my shifter pegs had come loose just as I was coming into Great Falls. Turns out the spline had finally worn out. These guys replaced the parts and had me back on the road in just minutes! You totally saved my day!
5 5
Scott thanks for everything the bike is a blast
Water pump replacement
5 5
Michael did an excellent job of getting me on the road as quickly as possible. HD parts are expensive, but he did the job quickly and efficiently. Thanks!
Great Service
5 5
Always receive great service from the crew at Big Sky Harley Davidson.
starting issue
5 5
My starting issues were handled quickly by the staff and was back on the road.
parts sales
5 5
Leah Sanchez What a delight!! Easy to talk to parts knowledge and friendly. I will come back to the store just because of her, keep her she is one of a kind.............. Mike Wood
5 5
Those two are always willing to help and answering the boring questions that insure they hear every dot.
4 5
I was very pleased with the help and prompt service I received after breaking down on the highway. my only disappointment was on getting home found out my chrome cover for fuses was gone. I can only assume it wasn't snapped in place fully, and the new one costs more than the repairs . As an auto tech I do understand these things can happen. Thanks for getting me back on the highway.
Very Helpful!!
5 5
We want to thank all the staff at Big Sky, but especially Krystal. My wife's bike died a mile from the dealership at 5:20 and Krystal still had a trailer pick us up, diagnosed the problem the next morning and overnighted the part so we could get back on the road to complete our trip. Greatly appreciated!!
5 5
Excelent service
5 5
Enjoyed the process of buying my new Breakout
1st oil change
5 5
I called yesterday morning and asked if they had time to get my bike service the friendly staff responded with when can it be here I said by noon he said let's do it and done!!
Mine and My Old Man's Bikes
5 5
My old man's bike had to go in for covered electrical work, it is a 2014 Dyna Street Bob. Joe began work on it and we were moving mine, a XL1200C Sportster, from the service line to in front of the building and as it was being ridden the electrical died, Aaron took it into the service bay found and fixed the problem. Joe worked on the Dyna and the problem could not be found because the code had been erased, however, Krystal showed us how to check the codes without erasing them. Their professionalism is above and beyond what I could ever desire. This is the only place we will bring the bikes for service, it is also the only place we will purchase any new/used bike. We send everyone we know to Big Sky Harley for all bike needs.
5 5
I have bought several bikes from Ross and enjoy doing business with him. The entire staff has always treated me great.
5 5
I had a great day, got my bike serviced and had some pipes put on. and enjoyed the bruts
1K Service
5 5
Outstanding A++++++++++++
Mens collared 3xl TALL shirts
3 5
I live in Butte. I like to shop locally for my husbands Harley Davidson Shirts. Brenda at the Butte store has gone above and beyond trying to find shirts big enough for my husband to wear. She has ordered in from other stores and tries every way to help me. We have purchased 2 Harleys from the Butte store and buy all our clothing there...but it is so hard to find shirts for my husband. I don't understand why mens 3xlt shirts are so hard to get in Butte.
Excellent, quick service on purchasing my new road glide
5 5
Ross has been great to work with on the purchase of my new 2017 road glide ultra. Answered my questions quickly and worked everything through quickly to get my purchase completed, not to mention giving me the best deal I could find in the united States!!! I will definitely send more business your way!
Parts Experience
5 5
Have always had great service over the years and have really appreciated and used you loyalty program. Keep up the good work.
Parts
5 5
Gets the parts you need.
5 5
I have always had excellent service at big sky. Unfortunately I live in Canada and can't take advantage of all the sales. However I make it there every two months in the spring , summer, And Fall
Buying Bikes
5 5
Brian has always been very helpful & generous with his offers to sell-which reasons why I have purchased more bikes from him than most customers there. This is most appreciated!
1 5
the owner if this harley shop is terribly rude to his employees.. cussing at them, yelling at them, calling them names. i was in the store today and heard him tell an employee to not fucking talk to him i heard this shops sales are down, can't imagine why. treat your employees better, and don't be an arrogant asshole and you might have better sales. never shopping here again.
Winter Make-Over
5 5
Riding season ended last year as the snow flies so I thought I would build myself a Hot Rod 103. Everything is drop in from a 96 c.i. to a 103 c.i. right? To bring this tale of woe to a rapid close I want to thank Eric Banks for diagnosing, repairing and tuning my 09 Road King Classic. Also for not blatantly pointing out that that there is a reason he is the mechanic and not I. Thanks again Eric, Crystal, Brian. and all the rest of Big Sky Harley!