PDL CertifiedPete's Cycle Co. - Baltimore, MD


Pete's Cycle Co. - Baltimore, MD is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Pete's Cycle Co. - Baltimore, MD reviews.

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By pete d. on July 22, 2021

arnold,Ma | Parts and Accessories Department'

Pete's Cycle Co. - Baltimore, MD

AAron in parts helped me today with my 2009 seadoo and he went above & beyond with customer service

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By L. J. on June 22, 2021

Baltimore ,Md | New Sales Department'

Pete's Cycle Co. - Baltimore, MD

I went to Pete cycle looking for a ryker and I met Jeff Hill, he was such a pleasant salesperson. He helped me from the beginning to the end. I had no clue on how to even operate the Ryker, but Jeff took time on a busy Saturday to give me some very helpful advice. I was so nervous , but he made me feel very comfortable, by the time I left the lot, I knew what I was doing. If you are looking for a great, attentive salesman, Jeff Hill is the one. Thanks again Jeff

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By L. J. on June 22, 2021

Baltimore ,Md | New Sales Department'

Pete's Cycle Co. - Baltimore, MD

I went to Pete cycle looking for a ryker and I met Jeff Hill, he was such a pleasant salesperson. He helped me from the beginning to the end. I had no clue on how to even operate the Ryker, but Jeff took time on a busy Saturday to give me some very helpful advice. I was so nervous , but he made me feel very comfortable, by the time I left the lot, I knew what I was doing. If you are looking for a great, attentive salesman, Jeff Hill is the one. Thanks again Jeff

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By Kenneth J. on April 23, 2021

Edgewood,Ma | New Sales Department'

Pete's Cycle Co. - Baltimore, MD

I went in to actually to purchase a slingshot on a Saturday. They were a little busy so I waited for awhile. So I just watched the sales team there and I think cause they didn't have any on the showroom floor no one even addressed me or my friend. They went straight to the people looking at stock on the floor while telling me I'll be right with you. So I pulled one up and asked kindly did they have any and he replied no and said he can't get them I would have to wait about six weeks to three months. So I ask him could he call me if I left my number with him he said no I would just have to try back later. Now I'm 52 years old with cash in hand WOW PA or Delaware here I come.

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By MARK T. on April 21, 2021

Pasadena ,Md | Admin Department'

Pete's Cycle Co. - Baltimore, MD

THANK YOU PETE'S CYCLE FOR THE GREAT EXPERIENCE BUYING 2 JET SKIS FROM YOU THE STAFF AT PETE'S CYCLE ARE TOP NOTCH FROM SALES TO FINANCE TO SERVICE AND PARTS GREAT SUCCESS EVERYONE THAT WORKS AT PETE'S CYCLE IS A ASSET TO THIS COMPANY THANK YOU FOR ALL YOU DO FOR ALL OF US IN MARYLAND

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By Tyler L. on April 18, 2021

York,PA | New Sales Department'

Pete's Cycle Co. - Baltimore, MD

Purchased a new 2021 Kawasaki Ninja ZX-6R. Called ahead of time and put deposit on bike, told salesman Joe I would be there Saturday to do paperwork and pick it up. Traded in my 2018 Ninja ZX-6R and was given a ballpark trade in value from KBB and was told if miles are lower than average and condition is excellent, trade in value may be higher. Detailed bike before taking it to trade in and bike only had 2,000 miles on it. Also the bike had extra accessories on it that I had paid good money for and left on for the trade in. Didnt give any extra on trade in and charge me $500 for a new set of tires. Tires on it were still good so putting them on should not have cost me, if was a choice made by the company to put them on. Swallowing my pride I didnt say anything and signed the paperwork. Then waited about an hour and a half for them to get my bike cleaned up and checked over for me to take it, while I watched other customers leaving with their bikes when I know they were after me. Took me to go back to the salesman and ask where my bike was to finally get it. Then gave it to me with barely any gas and I said something about it since I had over an hour drive back home. He filled up the tank ($10 worth) and then I didnt have any time for him to go over the new bike with me and hopped on it and drove home. I was there for about 4 hours total when I told him I was going to be there and money was down on the bike and financing was already approved. I understand they were busy but my experience that day was beyond terrible and they didnt try to make up for it in any way.

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By Bruno G. on April 5, 2021

Baltimore,MD | General Department'

Pete's Cycle Co. - Baltimore, MD

Great service dept. Had my bike inspected about a month ago. I was in & out within an hour!! got honesty, and great service!!! I will def. be back!!!

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By Ray Z. on March 31, 2021

Nottingham,MD | General Department'

Pete's Cycle Co. - Baltimore, MD

First and foremost I purchased my 2020 triumph bobber last year, and the sales team was amazing. They got me an outstanding price. Fast forward to now. I recently went to Pete's again to get new handle bars, and exhaust added to my bike. The Parts and Service department are amazing. They got me the exhaust I wanted, and the bars. I love how my bike looks and feels. I always get people asking me about my bike. I will always tell people to go to Pete's for a new motorcycle or to get service done on their bike.

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By Tony B. on February 2, 2021

Port Deposit,MD | General Department'

Pete's Cycle Co. - Baltimore, MD

Purchased 2018 Africa Twin with extended warranty. Found that they charged for 5 year plan but only gave a 4 year plan. Battery died called service department, they advised out of warranty after 6 months, my bike was 6 months and a week. Asked if they would contact Honda corporate rep to see if they would cover problem, they refused and advised that I would have to bring the bike in and would be charged to check battery. I advised that I had no way to get bike in without battery, I offered to take them battery, they advised have bike towed. Will not recommend the dealership to anyone, poor customer service

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By Timothy G. on December 26, 2020

Fallston ,Ma | General Department'

Pete's Cycle Co. - Baltimore, MD

Big thanks to the service department in Baltimore. Honest and prompt service. They let me know my Polaris at was still under warranty and only had to pay a small deductible. Jonathon Scott even brought it out and drove it right onto the trailer for me. Excellent service from drop off to pick up

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