PDL CertifiedMotorcycles of Charlotte


Motorcycles of Charlotte is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Motorcycles of Charlotte reviews.

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By Bryan H. on May 22, 2019

Valdese,No | General Department'

Motorcycles of Charlotte

I appreciate the service I received however - I made an appointment at 11 on 5-21. I was greeted and put my bike in for service. I was asked my phone number and was told service would call me, or if I were upstairs in the lounge, a member would come to me. Two hours later I went downstairs to find out if the service was completed? The bike was finished but I wasn't told. I think two hours for an oil change is a bit long. Thank you, Bryan Holder

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By Patrick M. on May 18, 2019

Columbia,So | General Department'

Motorcycles of Charlotte

From buying my new motorcycle to having it serviced, I have been very pleased. I look forward to continued business with M.O.C.

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By Dale E. on May 17, 2019

Boone,NC | General Department'

Motorcycles of Charlotte

I have withheld comments because my wife and I have put so few miles on our bikes ('17 T100, '18 T120). To this point, we have only had the 600 mile service. I did have a problem with power loss on the T120 when the bike was brand new. The bike died in the middle of Boone. Michael got the bike to Charlotte, had it repaired, and then Bill delivered the bike to me on a Sunday. Thanks guys! Michael handled the recent recall scheduling very professionally and John was able to perform the work while the bikes were on the trailer saving me the unloading and loading. Could not ask for better service. Thanks, again!!

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By Chris F. on May 16, 2019

Charlotte,NC | Clothing Department'

Motorcycles of Charlotte

Came in to buy a helmet on Saturday the 11th. The guy who helped me was very knowledgeable and very nice. Unfortunately the helmet I wanted wasn't in stock and had to be ordered. Was told I could expect it to be here Wednesday, the 15th. It is now the close of day on Thursday and I haven't heard anything. Wish you had bigger selection in stock, longer hours in peak riding season and speedier delivery. I went to the store to buy it rather than ordering one online because I thought it would be faster. That is proving to not be the case.

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By Brad G. on May 15, 2019

Concord,NC | Service Department'

Motorcycles of Charlotte

This was my first time having my motorcycle serviced at Motorcycles of Charlotte. The whole experience was great. I appreciate how Michael took care of what I needed and made me feel welcome. This was easily the best BMW service experience that I have had. Thank you.

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By Bernhard E. on May 5, 2019

Jacksonville,FL | General Department'

Motorcycles of Charlotte

I stopped by on my way through the area and bought the supplies required for my next 12K service for my 2018 BMW R1200RT-LC. The staff was very friendly and helpful. The dealership had all the required parts in stock and got me on my way in short order. I will be back. I also had a very nice discussion about a problem I have been having with my motorcycle and the service manager and service writer took the time to discuss my problem and offered me a few items to check. They offered their services if the suggestions didn't cure my problems.

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By Michael C. on May 3, 2019

Waxhaw,Nc | General Department'

Motorcycles of Charlotte

I came in for the first service, which I was told from the beginning was a 1st 500mile oil change. I came in was shown a work order that was for around 495! After my confusion, we went and spoke to the dealer, who said do to the price I paid for the bike, I couldnt get the 1st service free. I did receive about 100 dollars off the price, but my disappointment was, I was not preinformed about this! I would of set money aside! Also I feel that maybe it wasnt said because of the fear of me maybe deciding not to buy the bike, which was a null issue! The bike is great, but After my cousin referring me to you who purchased bikes from you, as well as my friend who was considering the same bike, I may refer him elsewhere! Quick money may have been the wrong way for you to go!

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By Dennis H. on May 2, 2019

Lancaster ,So | Parts and Accessories Department'

Motorcycles of Charlotte

Great people to buy from thanks to all of them

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By Devon d. on May 2, 2019

Charlotte,nc | General Department'

Motorcycles of Charlotte

I had a great experience purchasing not only my first but also my second motorcycle from motorcycles of Charlotte.Doug and Charlie did a fantastic job in helping me along the way.I asked them to keep me informed about the arrival of the bike and that I wanted to be the one to unbox it.True to there word I got to unbox my new purchase.What a great experience!!! Thanks everyone.

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By Raheem G. on April 25, 2019

Pineville,NC | Parts and Accessories Department'

Motorcycles of Charlotte

Awesome Service

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