PDL CertifiedMotorcycles of Charlotte


Motorcycles of Charlotte is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Motorcycles of Charlotte reviews.

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By Trent B. on November 17, 2019

Matthews,NC | Parts and Accessories Department'

Motorcycles of Charlotte

I really like your parts guy. Hes nice, he appears to like his customers and treats us that way, (unlike my experience with Harley parts guys).

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By Robert B. on November 17, 2019

Waxhaw,NC | New Sales Department'

Motorcycles of Charlotte

Dear Mr. Engel, Thank you for the opportunity to express my appreciation to the members of your staff who did such an outstanding job during my bike purchase. Please include Mr. Fairfield Watson (whose name does not appear on the pull-down menu) as a five- star performer. Fairfield took me on a great test ride, and patiently answered all of my questions about the new bike. Mr. Greg North was not involved directly with the sale, but even before I moved into the area, he did me a big favor. My old bike was being transported from California, and it looked like it would arrive here before I did, with no one to receive it. I was able to contact Greg, who said I could have the bike delivered to MOC. The timing worked out that I didnt have to take Greg up on the offer, but, it was a huge load off my mind knowing I had that option.

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By Jim M. on November 16, 2019

Fernandina Beach,FL | New Sales Department'

Motorcycles of Charlotte

Everyone one involved in the sales process was helpful and easy to work with. There was no pressure and all of my questions where responded too quickly and professionally. The price for the motorcycle was better than any other in the area. By area I mean 500 miles from Jacksonville, FL. The four star rating is given only because I did see the same bike for less, but it was located in Las Vegas. I would recommend Motorcycles of Charlotte for purchase of a motorcycle.

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By Ed A. on November 14, 2019

Charlotte,NC | Service Department'

Motorcycles of Charlotte

Was in Motorcycles of Charlotte today for service on my 2018 GS and to have some parts replaces and cylinder guards installed. Got there at 8:30 and Michael (service manager) and Jason (BMW Tech Extraordinaire) greeted me with the usual smiles. I had an appointment so I got right in. Told them what I needed done and they also did 2 warranty items. While I waited I had coffee, chatted with some of the sales guys and met 2 really nice guys from Virginia who were just passing through. Shortly after noon my bike was done, service was completed exactly as expected, my old parts were kept as I had requested and my GS was ready for the next adventure without a smudge of grease or spot of oil on it. Being the anal type I really appreciate getting my bike back just as when it arrived. Service was great, priced fairly and best of all the folks I interacted with were friendly and fun to deal with. Once again MOC exceeds expectations and is truly 5 stars!

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By Larry W. on November 13, 2019

Clover,SC | Service Department'

Motorcycles of Charlotte

Had to bring in my bike for regular service and an issue with the throttle. Michael listened to my concerns and had the work scheduled and completed in a very prompt manner. Its never fun when you have mechanical issues on your bike but it's good to know that at Motorcycles of Charlotte there is someone who will listen and take good care of you when needed. Thanks again.

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By Pete A. on November 12, 2019

Murrells Inlets,SC | Service Department'

Motorcycles of Charlotte

Excellent service and valuable relationship.

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By David L. on October 29, 2019

Charlotte,NC | Service Department'

Motorcycles of Charlotte

I was in for service on 9/12/19. I was told I needed a new belt for my Zero SR/F, that it would be ordered and I would be notified when it arrived. Over a month and a half has passed and I have received no communication. On or before 10/1/19 I submitted a service request for the same motorcycle to replace my tank trunk lid (recall), and that I should schedule an appointment with my dealer. That was almost a month ago, and again I have received no communication, other than this survey.

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By Dwayne C. on October 23, 2019

Charlotte,NC | General Department'

Motorcycles of Charlotte

Doug was very communicative throughout the engagement. Have you guys ever thought about expanding your facility to grow your business? Specifically new storage for Service and more capacity for service stations. You guys have great business but as I can see can grow tremendously with new spare. Just a suggestion.

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By Darrin K. on October 21, 2019

Indian Land,SC | New Sales Department'

Motorcycles of Charlotte

Awesome staff, very friendly and knowledgeable. The purchase of my new Speed Triple could not have been easier, best dealer experience by far.

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By Carl W. on October 20, 2019

Troutman,NC | New Sales Department'

Motorcycles of Charlotte

My experience with Motorcycles of Charlotte in selecting and purchasing my 2019 BMW R1250 RT was truly exceptional! Steve Palmer (salesman) and Greg North (Sales Manager) took the time to answer all my questions about the BMW, they were both exceptionally knowledgeable about the product and both have first hand experience riding the BMWs. Greg was very professional and helpful in putting the purchase deal together for me, and with the help of F&I manager David Lemmond, got me financed through BMW with a good rate and had me approved in no time. Steve Palmer even offered to deliver my new BMW on a trailer to my house to save me the 45 mile drive through Charlotte traffic to pick it up!! Truly Exceptional service!!!

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