PDL CertifiedValley Cycle & Motorsports


Valley Cycle & Motorsports is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Valley Cycle & Motorsports reviews.

Submit Review


By Alberta M. D. on February 3, 2020

Bakersfield,CA | General Department'

Valley Cycle & Motorsports

I had a check engine light come on on my Ranger 500 in December when my family was here for the holidays. I also had a flat tire also as my son-in-law apparently ran over something when he took my grandchildren outside the property for a ride in the Ranger. I called for a pickup on my Ranger, Bruce picked up the Ranger on Dec. 27th. Rafael was my contact person. They found I had damage from rodents on my property, my Ranger was always parked in my covered horse stall area, which will no longer happen due to all the rodent damage your staff found., it will be by or in my garage. My main problem is how long it took to get my Ranger back, they resolved the chewed belt, wire, and replaced clutch case seal as they had to clean out the case because a rodent got in there and was in pieces due to use. But the biggest problem was the check engine light coming back on. They found there was a problem with the throttle and Rafael got the part warrantied(thank you). The Ranger was returned to me on Saturday, January 1st (over a month). And when I tried to drive the Ranger onto the property from the delivery staff the check engine light came back on, then after being shut off went off again, and then when I tried to drive it onto the property again the check engine light kept coming back on. It finally stayed off and I kept the Ranger rather than sending it back to Valley Cycle. I spoke with Julian (very nice and helpful man as are all the staff I have had personal or telephone contact with) he told me to drive it for the weekend and if the check engine light came back on to call and they would come and pickup the Ranger again. He told me it might be something about a history light???? I will drive it over the next few days and advise. I appreciate the staff but it is very frustrating having the Ranger gone for over 30 days, the last time it was in there it was also there for 30 days as they tried to diagnose the problem. Staff are great, service oriented, personable, just diagnostic evaluations and repair should not take 30 days.

Read More Submit Review

By Jose Luis V. on January 31, 2020

Bakersfield,CA | Parts and Accessories Department'

Valley Cycle & Motorsports

3 stars because when I went to pay for my hisun repair I asked for a price for a wheel that I wanted to buy for a Honda 400 ex quad the guy asked me oem or aftermarket I told him which ever you have he asked me for a bolt pattern I told him idk he has the computer in front of him punch in the information anyways he tell me go to Fred Cummings Motorsport they should have it. He had no interest in my business being there other than that I would give a 5 star rating

Read More Submit Review

By Donald W. on December 30, 2019

Bakersfield,CA | Parts and Accessories Department'

Valley Cycle & Motorsports

My wife went in to purchase some item for our RZR as a Christmas gift and 2 of the 3 items where not a correct fit for our RZR which they looked up to see what we owned. When I took them back the parts counter personnel where Co fused over what I was bringing back and why. There knowledge was not really that great. I had to show them the proper part numbers so they could order the correct stuff.

Read More Submit Review

By CHRIS J. on December 20, 2019

PHOENIX,AZ | General Department'

Valley Cycle & Motorsports

NEEDED PARTS ASAP AND THESE GUYS MADE IT HAPPEN..... THANK YOU...

Read More Submit Review

By Craig T. on December 14, 2019

Bakersfield ,Ca | General Department'

Valley Cycle & Motorsports

Very pleased with all staff and departments

Read More Submit Review

By JOHN L. on December 14, 2019

Porterville,CA | General Department'

Valley Cycle & Motorsports

VERY SATISFIED. RAFAEL PROVIDED TEXT UPDATES ON WORK PROGRESS, SO WAS NEVER LEFT IN THE DARK, AND THE JOB WAS COMPLETED IN A TIMELY MANNER. POLARIS RUNNING SMOOTHLY AGAIN.

Read More Submit Review

By Richard Z. on December 7, 2019

Bakersfield,CA | General Department'

Valley Cycle & Motorsports

I have purchased vehicles from Valley on multiple occasions over the years. They have a knowledgeable staff committed to customer service. Their commitment does not stop there. On my most recent service visit they were committed to finding and resolving an issue. They took the time to explain what was happening in a way that I could understand rather than being dismissive of customer concerns. As a business owner I have been impressed by their commitment to customer service and will continue to direct my business to Valley.

Read More Submit Review

By Dennis M. on December 4, 2019

Wasco ,Ca | New Sales Department'

Valley Cycle & Motorsports

Great service from Bryan and the rest of the sales staff. Very attentive and took care of any questions I had. +for the snow in my trailer when I picked up my new Sportsman

Read More Submit Review

By Mark B. on November 30, 2019

Bakersfield,CA | New Sales Department'

Valley Cycle & Motorsports

I had not been into this store in years after a very poor customer experience under previous management. I decided to go back to the store to look for a new YZ250, and I was greeted by Zane as I was looking at the new dirt bikes. Immediately, he was super helpful and the entire experience was night and day better than my previous experience. From the time I walked into the store, talked options with Zane, agreed on a good price, processed quickly through financing, and taking delivery of my new dirt bike, it was less than 90 minutes! Zane and all the staff I encountered (Sales Manager, Part dept, financing, etc) made it a great experience! I'll be back.

Read More Submit Review

By Rob D. on November 27, 2019

Bakersfield ,Ca | Parts and Accessories Department'

Valley Cycle & Motorsports

Helpful. Big improvement in help from a year ago. I like buying from you guys again. Hope to buy an XC 250 from Zack again this summer. I kind of got discouraged about a year ago because the parts guy that always helped me seemed not to care and couldnt answer questions and seemed stoned every time I went in. Started going over to the husky dealer for parts. But Im back now and thank you for hiring good help. I prefer to go to your store.

Read More Submit Review