PDL CertifiedRichmond Harley-Davidson®


Richmond Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Richmond Harley-Davidson® reviews.

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By Ruth Z. on November 29, 2018

Perrysville,OH | General Department'

Richmond Harley-Davidson®

Everyone was awesome! Can not say enough good things about them!

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By John L. on November 29, 2018

Mechanicsville,VA | New Sales Department'

Richmond Harley-Davidson®

Greg was fantastic to work with, and was very patient as I explored all of my options. In the end we did a great deal and I'm very happy with my new Heritage Classic.

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By Peyton M. on November 19, 2018

Richmond,VA | General Department'

Richmond Harley-Davidson®

Bought an '18 Fatboy from you a few months ago. Ordered new risers to adjust bars. First set is ordered incorrectly. Was told factory cables would accommodate, but don't. Brought my bike in 11/1 for service, replace display as it condenses, and install new cables. Bike isn't finished and no one calls to update me. I have called 6 times. Also, was told twice that display was fixed, but no one ever touched it. Ended up having to order a replacement. Would love to discuss. Thank you, PWM

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By THOMAS D. on November 19, 2018

Spotsylvania,VA | Service Department'

Richmond Harley-Davidson®

Joe was great, as usual. No issues.

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By Bill L. on November 15, 2018

Glen Allen,VA | Parts and Accessories Department'

Richmond Harley-Davidson®

I can depend on Richmond Harley to have the parts I need when I need them. I love the fact that the parts counter is open on Sunday!!!

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By Ric F. on November 15, 2018

Roanoke ,VA | General Department'

Richmond Harley-Davidson®

Kevin and RJ are why I bypass many other dealers and make the 3 hour trip to the store. Archie is great in service and always takes care of me too. They are honest and are very competitive to earn your business, you cant go wrong.

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By Carolyn L. on November 15, 2018

King William,VA | General Department'

Richmond Harley-Davidson®

I have not received a phone call regarding a trike that was supposed to be for sale at the south side store. In fact I have not received a follow up phone call at all.

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By Tom C. on November 15, 2018

Williamsburg ,VA | New Sales Department'

Richmond Harley-Davidson®

Greg answered all my questions. Very personable and professional. Unfortunately Im not in a position to purchase yet.

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By Gary . on November 11, 2018

North Chesterfield,VA | Clothing Department'

Richmond Harley-Davidson®

First experience with Lori was at Richmond Harley-Davidson when I purchased my bike. She was very helpful and took time to explain the products I was interested in and provided several choices. Now the she is at Steel Horse I will shop there for any clothing or accessories I may need in the future. She is an asset to anywhere she is

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By Dave S. on October 31, 2018

California,MD | Parts and Accessories Department'

Richmond Harley-Davidson®

Another great visit. Matt put a WHIM on hold for me and it was already for pickup. Also had a chance to chat with Greg on the new models.

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