PDL CertifiedEmpire Harley-Davidson®


Empire Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Empire Harley-Davidson® reviews.

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By David P. on November 29, 2018

Mamaroneck,NY | General Department'

Empire Harley-Davidson®

Everybody I deal with there provides great customer service and goes above and beyond to help me, and all the other reps always says high to me.

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By robert s. on November 29, 2018

Ossining ,NY | General Department'

Empire Harley-Davidson®

Dina had excellent follow up and provided all of the info I needed to make my decision.

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By Cintia C. on November 27, 2018

So Paulo - Brasil,NY | General Department'

Empire Harley-Davidson®

John was incredible to us. He answered kindly, gave me all the explanations by email, arranged my requests and prepared everything for our withdrawal. He helped me a lot in this procedure of buying the parts of my motorcycle. Thank you very much for your kindness, knowledge and availability.

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By Gerry K. on November 20, 2018

Carmel,NY | General Department'

Empire Harley-Davidson®

Just wanted to acknowledge the above employees for outstanding customer service over the past year. Its nice to deal with people that remember your name and make a concerted effort to make your experience pleasurable. Im sure this can be said for the majority that work there but I interact mainly with those selected above. Keep up the good work, I look forward to maintaining this relationship for years to come.

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By Anthony F. on November 17, 2018

Copiague,NY | New Sales Department'

Empire Harley-Davidson®

Angel Ortiz, a true gentleman. I'm 100% happy with the purchase experience at Empire Harley Davidson with Angel Ortiz helping me thought the entire process, he definitely made it happen and I couldn't be happier. Looking for a new or used Harley, go see Angel. Thanks again Angel for everything.

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By Mark G. on November 15, 2018

White plains ,NY | Parts and Accessories Department'

Empire Harley-Davidson®

Much thanks to John S. For explaining and walking me through the recent touring bike issue. Not only easing my worries but got my bike in right away. Also thanks to Charlie for taking time and getting me the right part for my custom seat. Life long customer due in part to these guys.

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By Heriberto (Eddie) C. on November 15, 2018

Bronx,NY | Service Department'

Empire Harley-Davidson®

Always great service from the staff at Empire.

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By Andy S. on November 15, 2018

Norwalk,CT | General Department'

Empire Harley-Davidson®

Im so glad I got a chance to meet everyone at the dealership Everyone there went above and beyond from the minute I walked through the door I dont get a chance to go there much ( I live in conn ) but when I do they make me feel like they see me everyday

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By Fernando C. on November 7, 2018

New York,NY | General Department'

Empire Harley-Davidson®

I was at Empire HD the other day, more specifically in parts and accessories inquiring about some upgrades and changes to my bike. Charlie Napoli helped me with the endeavor. Charlie was thorough and had a wealth of knowledge to provide. His assistance with my inquiry was priceless. He saved me time and money as though I was a family member. That's when I realized I was and am a family member an EMPIRE HD family member. Charlie rocks.

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By Marty M. on October 31, 2018

Stony Brook,NY | New Sales Department'

Empire Harley-Davidson®

I just want to thank Angel Ortiz for helping me find my first Harley, I truly will never forget my experience with Empire Harley. I also want to thank Danny Escoto as well, they honestly make you feel like family!! A++++, thanks again!!!!

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