PDL CertifiedEmpire Harley-Davidson®


Empire Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Empire Harley-Davidson® reviews.

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By Stephen M. on October 21, 2019

White Plains,NY | General Department'

Empire Harley-Davidson®

Ive been shopping for a new motorcycle for some time and I have visited Empire Harley Davidson many times. Each time I was treated with kindness, attention, and professionalism. The staff made me feel comfortable each & every time I visited. I explained my needs, types of riding I would be doing, and was going between two bikes trying to decide which would fit my needs and style of riding best. My Salesman Martin Creary offered many suggestions and was very helpful in narrowing down the right bike for me. Once I decided on the 2020 Streetglide Special I was given an amazing deal both on the new bike and my trade. I am completely satisfied with the entire transaction from start to finish and I believe I made a few new friends in the process. I feel as if I was treated like family by the entire staff at Empire Harley Davidson and I highly recommend anybody looking to buy a new Harley visit Empire Harley before making any decisions. Lastly, a huge thanks to Martin, Peter, and Stephanie Burnman for making me a very happy & satisfied customer.

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By John M. on October 21, 2019

Elmsford,NY | Clothing Department'

Empire Harley-Davidson®

Helpful and friendly great personality.

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By Rick S. on October 21, 2019

New York,NY | Service Department'

Empire Harley-Davidson®

Thanks John! Your customer service is professional and productive. We look forward to a long and healthy relationship. Rick- MTAPD Highway Unit

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By PATRICK K. on October 18, 2019

Floral Park,Ne | General Department'

Empire Harley-Davidson®

when you walk in the doors of Empire ,its like being with family. I have been coming there for years for different events and service on my road king. When i decided to buy my ultra, the entire staff helped me to get the best value for the money. they could not do enough to make the purchase go as smoothly as possible. i don't mind traveling a little further to shop or to get quality service.

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By Vincent G. on October 18, 2019

Mount Vernon,NY | General Department'

Empire Harley-Davidson®

By observing John's approached , personality , calm towards customers including myself of assisting us customers to his best ability , by getting a parts , and going to the edge by making that customer exits the door with a smile of pleasing that customer...even if that customer only purchased a screw or even no item .....I'll Highly recommend Any motorcycle rider or Any None rider that comes into the store ...by viewing item's , purchasing item's ...to John base on his Honesty towards himself which brings out Excellent customer among ALL.........

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By Anthony P. on October 17, 2019

Bronx,NY | Service Department'

Empire Harley-Davidson®

I had brought my 2019 ultra glide in for its 1000 mile service. Dee took me in this was just about closing. She had my bike back as soon as humanly possible. No surprise. Friendly and took time to answer my questions. Stephanie help my friend with his loan. Hook him up with extras and made sure he understood everything. Got him a good loan that he can work with. He did not have his title to the bike he was trading in, she did not delay the transaction she let him ride out that day on his 2016 road king. He did not have the registration on him, he was going to get new plates, but she noticed he had Vanity plates. She redid the paperwork so he could keep the same plates. Mind you the sale was done after hours so she was doing all of this about an hour after closing. Such a great team. Angel, awesome dude I bought my last bike from him. Check on me and was very focus even after the sale. It was not like he was keeping me line up for the next sale. It was like checking in on a friend. He was so good that when my friend was ready to upgrade I took him to see him. Same outstanding service. S

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By Lisa D. on October 16, 2019

Yonkers,NY | General Department'

Empire Harley-Davidson®

Everyone was great and treated us like family and the bike is wonderful Thank you all so much Thank you Lisa Duperon

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By Fernando C. on October 8, 2019

Bronx,Ne | Service Department'

Empire Harley-Davidson®

Ed is very courteous and professional as well as informed on all aspects of my service. He reassured me of every concern I had. Definitely a good person to go to when in the shop.

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By Fernando9 C. on October 8, 2019

Bronx,Ne | Service Department'

Empire Harley-Davidson®

Very engaging. Courteous and professional, she maintained communication with me through out the process. She made sure I was satisfied with all aspects of my experience.

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By Fernando C. on October 8, 2019

Bronx,Ne | Service Department'

Empire Harley-Davidson®

Very courteous and professional. Kept me informed and was very informative on the service rendered.

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