PDL CertifiedPlatte River Harley-Davidson®


Platte River Harley-Davidson® is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Platte River Harley-Davidson® reviews.

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By Angelina F. on April 8, 2021

Hastings,NE | General Department'

Platte River Harley-Davidson®

I hate writing this review. I love this store. I will continue to shop there, but taking our bikes in for service has become an issue. The people that work there are professional and caring..... but our trike has been in the shop more than it has been with us. We took our bike in for an oil change and issues were found. It has been a month now. We still have not gotten our bike back, and we are the ones that have to reach out to Platte river about the status of the bike. I hate calling an being a pain, but its getting frustrating. We came back to buy our second bike regardless of the issues we had with the first bike (which I have not mentioned). We love this store and know that some of the reps there care, but this is ridiculous. Please, we just want our bike back so that we can enjoy it, as other riders do. We have been patient, but this is not right.

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By Brett M. on December 24, 2020

Rapid City,So | General Department'

Platte River Harley-Davidson®

I first contacted PRHD by email after looking at the web site. Tom called me back within an hour. I told Tom my days off were the days they were closed, and I lived 7 hours away. No problem was the reply we'll open for you. Drove down on Sunday and stayed at the Best Western next to the dealership. Met Tom & Phil checked the Ultra Classic out and said let's get the paper work done I've got another 7 hour drive back home. PRHD was a joy to work with and the most fun I've ever had buying a HD. I live 15 miles from a dealership that I never enjoyed doing business with. Platte River Harley Davidson you rock! Thanks for the laid back attitude and prompt service. I will be back!

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By ORIN J. on October 24, 2020

KEARNEY,NE | General Department'

Platte River Harley-Davidson®

I bought my first Harley Davidson about a month ago, and I visited this dealership just last weekend. Now, I understand an 03, 883 sportster still has me at the kids table at the Harley family Thanksgiving dinner, but I was made to feel very welcome here. I told the guy at the parts desk I needed to change oil and he went and grabbed oil and a filter, then he asked me if I needed a washer for the oil plug. I told him I was pretty sure there was no plug just a hose that I remove. He stopped and said, I have never changed oil in a sportster, and he went to the back. When he came back he put one quart of oil back on the shelf, changed the filter, and asked for my number to see if I was in the system. I told him I was not, as this was my first Harley and my first visit. He sat back, look straight at me, kind of opened his arms, and said, Welcome to your Harley shop. He then asked if I was a Vet, and then signed me up for a points reward program that they have. He said to me that folks shouldn't find coming in here intimidating, but some do. I am not new to motorcycles. I have ridden a bunch of Kawis over the years and currently have two Indian motorcycles in my garage along with the sportster. I have been in dealerships. I just had never been in a Harley shop and hadn't had a reason to be. He really made me feel comfortable, and when I walked in I was greeted by a couple of gals at the front desk, but I was not set upon by a salesman, or anyone, and was allowed to just browse. I wasn't pressured. I picked up a dealership tee shirt while there,(my first HD gear) and left feeling really good and welcome to return. I will. Thanks for the great experience.

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By Patricia S. on September 7, 2020

Warrensburg,MO | Service Department'

Platte River Harley-Davidson®

The family thought we were headed to Nebraska to recover a 2015 Ultra this past Saturday. Even though the shop was very busy, they took the time to replace the stator and get the guys from Missouri back on the road.

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By Paul D. on September 4, 2020

Wellington,CO | General Department'

Platte River Harley-Davidson®

Just saying Thanks for your help with the purchase of our bike. It has worked out well. You guys treated us well the day we drove over to pick it up from Wellington, Co. Worth the trip. A big thanks to Dan as we worked out the final details. When I stop thru ,hope to see you again and say Hi.. I would recommend Platte River Harley Davidson.

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By Paul D. on September 4, 2020

Wellington,CO | General Department'

Platte River Harley-Davidson®

Just saying Thanks for your help with the purchase of our bike. It has worked out well. You guys treated us well the day we drove over to pick it up from Wellington, Co. Worth the trip. A big thanks to Dan as we worked out the final details. When I sop thru ,hope to see you again and say Hi.. I would recommend Platte River Harley Davidson.

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By Brandon P. on June 21, 2020

Cairo,Ok | General Department'

Platte River Harley-Davidson®

His patients were second to none. Gave me the time to find the best bike for me and my family. Once I made the decision the process couldnt of been easier and best experience buying a harley.

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By Kerri M. on April 30, 2020

Chapman,NE | Service Department'

Platte River Harley-Davidson®

I apologize for not remembering all of your names! To all who helped get me back on the road and enjoying great biking weather, you are greatly appreciated!! Also, thank you Berretta for taking time with me to pick out some new Harley gear!!

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By Marlin T. on March 29, 2020

Kearney,NE | Clothing Department'

Platte River Harley-Davidson®

I just wanted to take a moment to thank all of you at Platte River Harley Davidson. You've always been awesome to me. But what happened yesterday. Is so thoughtful and caring I can't believe it. You see you didn't help me with my bike or parts. What you did was save something that meant so very much to me. A First Date. We didn't know it ,but Hall county had shut down all dining due to quarantine. It was raining so no picnick in the park. We came in and she didn't know about how amazing Harley Davidson's clothing is. She was trying on clothes when one of the ladies came over. We had told her what happened. She said she had called around to find us dine in. But had no luck. She said if we wanted we could get carry out. And use the upstairs conference room. We did just that. I have to tell you. We sat up there eating off styrofoam with HOG banners all around. There isn't a 5 star restaurant in the world, that could have made the time we shared as special!!!!! Thank you.........Thank you so very much. You made me and one very fine lady so happy. And yes she looked amazing in those clothes and boots. Thank you guys. I am so deeply touched by this. I really am. Marlin Trucano

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By Chris T. on February 13, 2020

Hastings,NE | General Department'

Platte River Harley-Davidson®

This store has come a long way since new ownership and management took over. These people are professional in every aspect of their jobs. They want you to have a truly wonderful experience while visiting the store and treat you like you expect to be treated when purchasing a high dollar item. I may have left someone out and that is not to say they weren't outstanding more that I have a bad memory with names. You are all great at what you do. I am very pleased with my experience.

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