PDL CertifiedHarley-Davidson of Madison


Harley-Davidson of Madison is a Powersports Dealer Locator certified dealer. PDL Certified Dealers want to ensure their customers are happy with their experience in purchasing a new or used bike and with every service visit. PDL Certified Dealers constantly ask for customer feedback in the form of customer reviews so they can continually improve their customer interaction and satisfaction.  If you would like to provide an independent review please click on the “Submit Review” button below and we will use it to help other customers like you looking for Harley-Davidson of Madison reviews.

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By Scott K. on May 6, 2021

Madison,WI | General Department'

Harley-Davidson of Madison

I called into the shop not knowing exactly what I wanted for my vintage HD 2000 Road King classic, but I knew I wanted a little more noise. Craig was super helpful from the beginning. He poked around for third-party mufflers, then concluded that the latest Screaming Eagle mufflers would work on my bike. He got right back to me with a quote and a plan. Craig was responsive and professional throughout my experience. Can't wait to get my mufflers on the bike. Maybe a sound system is next? Thanks much for the positive experience, Scott Kowalski (Middleton)

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By Nancy H. on May 5, 2021

Cottage Grove,Wi | General Department'

Harley-Davidson of Madison

My husband has been storing his HD Fatboy at your facility for several years. He has always found the personnel at HD to be knowledgeable, helpful and friendly. Alex passed away last October and so he will no longer be using your facility for his motorcycle in the future. I just wanted to thank you for the years that you took care of his needs. Thank you Nancy Hawkins (Alex's wife)

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By Chris and Chrissy K. on May 5, 2021

Oconomowoc ,WI | General Department'

Harley-Davidson of Madison

We stopped in on a busy Saturday to check out a bike, and Ryan caught us on our way out, he was very friendly and knows his bikes. We had a great conversation and let him know what bike we were interested in and we started the buying process. Working with Ryan, Sheri and Alex was great! They all were very professional, great communication, and they truly made the buying process fun and enjoyable! We came back on Monday to sign the papers and pick up the bike and it was such a smooth transaction! You guys are wonderful and will be back to support your store for sure!!

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By Robert S. on May 5, 2021

Marshall ,Wi | General Department'

Harley-Davidson of Madison

All my dealings with both services and parts have been Excellent

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By Jeffrey L. on May 4, 2021

Oregon,Wi | General Department'

Harley-Davidson of Madison

Howie was great to work with. I'm looking forward to many years of good riding on the new 2021 Ultra Limited!

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By Chad F. on May 4, 2021

Oregon ,Wi | Service Department'

Harley-Davidson of Madison

I appreciate Jeff picking up my bike to put it into storage for winter, and I really appreciated the personal note from Shane in detailing when I picked my bike up. Bike looked brand new again!

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By Dave N. on May 3, 2021

Madison,WI | Parts and Accessories Department'

Harley-Davidson of Madison

Needed a battery for my Softail and, having spoken with several H-D owner friends, knew I wanted to get one from H-D. I called on Saturday afternoon and my call was answered immediately (as always) and I was directed to parts. Sorry, I don't remember his name but he greeted me by name I assume from telephone system recognizing my cell which was nice. He looked up the battery and put me on a brief hold to verify the part was in stock which it was. I stopped out and the battery was on the counter with my name on it and ready to go. I also got a quote on an accessory while I was there and my salesman Trevor said hi when I was passing thru. Nice friendly experience.

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By Kevin L. on May 3, 2021

La Crosse,WI | Service Department'

Harley-Davidson of Madison

I drove down from lacrosse for the weekend and decided to get the oil changed on the bike. They got me in and out in a short time. My only gripe was the cost. I think $140.00 is a little steep for that particular service. Other than that... Completely satisfied! Thanks!

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By Thomas C. on May 3, 2021

Fitchburg,- | Service Department'

Harley-Davidson of Madison

Was in for oil change. It was done in a quick and efficient manner. Satisfied with service performed.

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By John C. on May 3, 2021

JANESVILLE,WI | General Department'

Harley-Davidson of Madison

Excellent service

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