G-Force Powersports of Lakewood

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Horrible experience

By Charles C. on December 1, 2018

Edgewater,CO | Service Department'

G-Force Powersports of Lakewood

I scheduled an appt. through Tony and waited 2.5 weeks for it. Showed up and appt. had not been put in system. As I had proof of the booking, Billy agreed to check me in and prioritize the repairs. On Tuesday, at check-in, he assured me repeatedly that I would hear from him by Wednesday-Thursday, no later. After hearing nothing at all, I began calling, leaving messages, and emailing every couple of days. For another 1.5 weeks: nothing from Billy or dealership. I got Billy on the telephone by reaching a manager on the Sales side. Billy told me he had chosen to prioritize another customers project, and that mine had not even been looked at yet. I was assured that mine would be addressed quickly. I waited almost another week, and went through similar as before. I was kind, and asked permission to pick up my ATV. I picked it up, and began shopping for a different mechanic / shop. As a local business owner, I am amazed that this place can stay in business. Being a niche market helps. I would guess. I wasnt nit-picking, or asking for any discounts, etc. In fact, I offered Billy almost a blank check: I just wanted the ATV repaired, stable, dependable, etc. I expressed very clearly that I was open to any suggestions he may have to get and keep my ATV up to great shape. This was an unfortunate service experience, a waste of my time, and a real let-down. The dealership is super close to my home, and wouldve been convenient, and have become my go-to for parts / accessories, etc. The quality of work I cannot review here, the quality of communication from the workers was as low as I have ever experienced in any field. Remarkably unprofessional.

By Fred M. on November 30, 2018

Aurora,CO | Service Department'

G-Force Powersports of Lakewood

I made an appointment on October 6th for service and the earliest you had was on October 27th. I understand this. I dropped the bike off October 26th and expected service to begin shortly. It took until November 12th before they looked at it. Calls were not returned and I was lied to a few times by the service department. I finally got my bike back on November 21st. I had to cancel a ride with other Spyders to El Paso, TX. because of the poor execution of your service dept. I used RPM for my services and Matt is the only person to touch my bike and he is great but your service department needs to be cleaned out. I don't like to be lied to over and over.

My buying experience

By Nick P. on November 29, 2018

Eaton ,CO | None Department'

G-Force Powersports of Lakewood

Thanks G Force I had a blast through the whole purchase of my new snowmobile and apparel. Everyone was awesome!!

Online sales is perfect.

By James B. on November 26, 2018

Pagosa Springs,CO | Pre-Owned Sales Department'

G-Force Powersports of Lakewood

These days it is easy so search for new and used in a 500 mile readies of where you live. G-force in Denver excelled in professionalism and courtesy. Their online price for a near-new motorcycle was excellent and there personal attention was the same when picking it up. Although 5 hours from where I live I will look to G-force first for my next purchase. Thank you!

Purchased a Ktm 50

By Nick M. on November 22, 2018

Golden ,CO | None Department'

G-Force Powersports of Lakewood

The staf was great, I snuck out on lunch and they moved the deal quickly for me to get back to work. Thanks All!!